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Martin Chevrolet
Crystal Lake, IL
2,203 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,203 reviews
January 21, 2025
Yes, I would recommend because the staff is great. However, wait times are getting almost unbearable at 3 hours. Is the free oil change worth 3 hours of your time? However, wait times are getting almost unbearable at 3 hours. Is the free oil change worth 3 hours of your time? More
by deltalemus
Verified Customer
January 18, 2025
David & AJ are top notch But service dept did well except Wish they communicated just a little bit better! except Wish they communicated just a little bit better! More
by JAMESSUNDQUIST
January 15, 2025
The Martin Chevy family in Crystal lake make it a very welcoming and friendly atmosphere. They make you feel right at home. welcoming and friendly atmosphere. They make you feel right at home. More
by cachood
January 14, 2025
Always a quick and easy experience . .always keep you updated about the car which is a plus!!! Great people. I love coming here .always keep you updated about the car which is a plus!!! Great people. I love coming here More
by Ditty
January 11, 2025
Everyone was super nice and helpful. So far the truck is running good and we will definitely be back for future repairs. So far the truck is running good and we will definitely be back for future repairs. More
by shamhartc
Employees Worked With
January 10, 2025
Oceil in service was rude. Did not communicate well. Nor did he care if we had questions or concerns. He lied about trying to contact us for updates. There were no texts or cal Did not communicate well. Nor did he care if we had questions or concerns. He lied about trying to contact us for updates. There were no texts or calls about keeping our car overnight. I would rather drive to another city than have him help me again. More
by 3lilmonstrs
Employees Worked With
Oceil
December 31, 2024
Martin Chevrolet has restored my confidence in GM. They addressed my concerns and took care of an issue that my previous dealership, Napleton GMC, (where I purchased my vehicle) refused to resolve. Bl They addressed my concerns and took care of an issue that my previous dealership, Napleton GMC, (where I purchased my vehicle) refused to resolve. Blake was very helpful and extremely professional. I highly recommend Martin Chevrolet and will continue to bring them my vehicle for service! More
by tlorentz
Employees Worked With
December 23, 2024
Great customer service. I spent alot to fix up my 2012 Chevy Colorado but was surprised when my fog lights don't work (they worked fine when I brought it in). I did have som I spent alot to fix up my 2012 Chevy Colorado but was surprised when my fog lights don't work (they worked fine when I brought it in). I did have some electrical done. Also the left taillight housing was broke after repairing the lift gate. I complained but they just fixed it with clear tape More
by JOHNSWIA
Employees Worked With
December 20, 2024
Martin Chevy went out of the way to get parts that were covered by warranty and saved me money. covered by warranty and saved me money. More
by CLC_56789
Employees Worked With
