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Martin Chevrolet

Crystal Lake, IL

4.7
2,051 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,051 reviews

July 06, 2023

Very prompt response when I called regarding my broken car. Same day appointment! With the car being fixed within 4 hours. More

by Kleffel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Thank you for the 5 star rating! We are glad to hear about your most recent visit and that we could assist you with your recent repair quickly. Should you require anything else, feel free to contact us anytime! - Martin Chevrolet

July 05, 2023

I own a 2019 Corvette Z06 and I only get my car serviced at Martin Chevorlet. The guys are honest and do amazing work. The car has travelled 60k miles trouble free and it’s because of Martin Chevorlet!!! More

by Saadilahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

We're delighted to know that you're pleased with your Z06! We're grateful for the opportunity to service it for you and hope to be your choice for your future purchases or services! - Martin Chevrolet

July 02, 2023

5 days to fix fog lights and engine auto off. I feel Martin chevy’s install on the fog lights was the problem in the first place. Engine auto off worked for 24 hours then stopped working again. I More

by martybaker6573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Grassel
Aug 17, 2023 -

Martin Chevrolet responded

Marty, Thank you for allowing us to correct this issue. We appreciate your feedback and hope to see you again in the future. - Martin Chevrolet

June 30, 2023

Buying our car at Martin Chevy was the most straightforward, hassle-free experience for once! More

by Cmunoz
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Martin Chevrolet responded

Thank you for the great review! We appreciate you! - Martin Chevrolet

June 29, 2023

Arrived at the dealership at my schedule appointment time my vehicle sat outside for an hour before they started working on it. More

by jeremias1326
Service Price Transparency
Recommend Dealer
No
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

jeremias1326 responded

No

Jun 29, 2023 -

jeremias1326 responded

No

Jul 06, 2023 -

Martin Chevrolet responded

Thank you for the candid feedback on your experience with our team here at Martin Chevrolet. I sincerely apologize for the level of service you received. We realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them, and see how we can prevent this from happening in the future. - Martin Chevrolet

June 29, 2023

Very professional team. No hard extra selling. Had a nice no pressure sit down with the sales team regarding new car or lease purchase. More

by Tim
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Duane Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Martin Chevrolet responded

Tim, Thanks for letting us know how your visit went. If there is anything further we can help you with, give us a call or stop back in! - Martin Chevrolet

June 29, 2023

We have been to different car dealers and we have never trusted a salesman not like Ed M. Who is so accommodating . Knows well what our needs and doesn’t take advantage just to make sales. We love this pla More

by Poljean
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 06, 2023 -

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about Ed! He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet

June 29, 2023

Excellent service and work done Properly and on time. Great dealership and staff Highly recommend 👌 More

by larespr1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Martin Chevrolet responded

Thanks for letting us know how our service team did at your most recent visit! We thank you for choosing Martin Chevrolet and look forward to seeing you again next time! - Martin Chevrolet

June 27, 2023

Amazing! !! Mike Lakhani was my salesman and he made the entire experience effortless. Mike assisted with finding me the perfect Trailblazer to purchase that More

by geraldinep12964
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Martin Chevrolet responded

Geraldine, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! On behalf of your friends here at Martin Chevrolet, enjoy that ride! - Martin Chevrolet

June 26, 2023

Very professional, thorough, easy to work with, and fast. Loved how they could rapidly check and assess the car’s wheel alignment before taking the car back for service. That is something that gets overlooke More

by rbshir
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Chiodo
Jul 06, 2023 -

Martin Chevrolet responded

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service team. Have a great weekend and please revisit us soon! - Martin Chevrolet

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