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Martin Chevrolet

Crystal Lake, IL

4.7
2,052 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,052 reviews

July 21, 2023

Amazing humans who care about doing it right and communicating clearly and honestly. They’ve earned our future business More

by bbialas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 31, 2023 -

Martin Chevrolet responded

We appreciate your fantastic feedback. Learning that we've secured your future patronage is truly gratifying and we eagerly anticipate assisting you again  in the future. - Martin Chevrolet

July 20, 2023

Brought in my son’s car for a tire low pressure light on. Ralph said to bring it in. They found it had a problem with the sidewall the put on a new tire got the job done in a few hours so my son could get to More

by SRSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Martin Chevrolet responded

We are delighted to have been able to assist you in getting a new tire for your son's vehicle. We appreciate the opportunity you gave us to be of service. Please feel free to contact us if there's anything more we can do for you. - Martin Chevrolet

July 19, 2023

I went to Martin Chevrolet based on a recommendation from others in the northwest suburban area. I had four baseline criteria for my purchase and was met with success and have been fully satisfied. Salesma More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Jim, We greatly appreciate your outstanding review. Your efforts to share your experience with Jack and James are truly valued. We are excited to continue serving as your preferred dealership for many years to come. Enjoy your new vehicle! - Martin Chevrolet

July 18, 2023

Very professional. They kept me informed on the work and were done early. I thought $25 for tire rotation was high but it’s done More

by bobs175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 24, 2023 -

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

July 17, 2023

They do a good job they just are never as fast as they say. I recommend you go home and let them call you. More

by scnota66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

We appreciate your 4-star review! Although we constantly strive to offer prompt service, sometimes things might not proceed as swiftly as we hope. Your patience during these times is greatly valued. We aim to ensure your next visit is more efficient! - Martin Chevrolet

July 14, 2023

Was told car would be ready in two weeks it took a month. I was told no worries we will take care of you. But if course when I went to pick up car the person that told me that was not around. More

by CHINGONNAVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Aug 17, 2023 -

Martin Chevrolet responded

Thank you for sharing your thoughts. We're sorry for the extended duration it took to fix your vehicle. Occasionally, obtaining parts for specialized vehicles might take a bit longer. We acknowledge that we should have kept you more informed about the delay. We hope that you can now fully enjoy your vehicle and that you'd be willing to use our services again for any future repairs or maintenance. - Martin Chevrolet

July 14, 2023

Service department is spotless, I was acknowledged immediately and they were friendly and explained everything. Highly recommend Martin Chevrolet for car buying and service. Bought my Mom and son cars More

by JT2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

July 11, 2023

Quick on giving answers on what's the problem is and what is needed to fix it More

by joanne.green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Joanne, We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

July 11, 2023

Always take care of my car. Wish they would start getting some new models in ! More

by Stoutrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Stoutrm responded

Starting to look for a new Chevy never seem to have to much on your lot.

July 08, 2023

We bought my husband's truck from Martin and they treated us so well that we went back for my suburban. Dave and Joey treated us right from the beginning. They were always friendly, honest and straight forwa More

by KarenC1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Karen, The greatest praise we can receive is someone wishing to return due to our excellent service! We truly value your feedback and your patronage and hope that we continue to be your top choice in the future. - Martin Chevrolet

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