Martin Chevrolet

Great place with great people Thanks Randy for being so thoughtful, how I appreciated your help with setting up my phone with on star. you really care about your customers and it s Thanks Randy for being so thoughtful, how I appreciated your help with setting up my phone with on star. you really care about your customers and it shows. More

Thank you thank you Thank you so much to Randy for all his help!!! I now have a new car for me and my son & I couldn't be any happier such a great experience!!! Thank you so much to Randy for all his help!!! I now have a new car for me and my son & I couldn't be any happier such a great experience!!! More

car buying I was greeted the minute i walked in. I explained why i was there and who to see. Kristhen brought up my file and everything basicly feel in to place. I was greeted the minute i walked in. I explained why i was there and who to see. Kristhen brought up my file and everything basicly feel in to place. I have the car that i wanted with a very good deal. very happy with the service. More

Best dealership I've ever been too! I decided to gift my car to my mother ( she was in need of a vehicle) for Christmas. So not only did Stephen over at Martin Chevrolet help me get myse I decided to gift my car to my mother ( she was in need of a vehicle) for Christmas. So not only did Stephen over at Martin Chevrolet help me get myself into a new 2017 Chevy Cruze, he also helped prep (Detail) and also gift my current car ( 2011 Chevy Cruze) to my mother. Absolutely Great group of people over there. If you are looking for a new or used car I highly recommend stopping into the Martin Chevrolet dealership in Crystal lake, ask for Stephen!!! More

Just purchased a vehicle from Martin Chevrolet. Went to Martin Chevrolet to check out a few cars and the salesman was very helpful. They had me test drive a few and ended up purchasing one. Very fri Went to Martin Chevrolet to check out a few cars and the salesman was very helpful. They had me test drive a few and ended up purchasing one. Very friendly staff. Very nice place to do business with. More

A surprisingly pleasant car buying experience Great service, a good selection of clean, affordable vehicles, and honestly a no pressure sales experience. We really enjoyed working with Sue, Rob, Great service, a good selection of clean, affordable vehicles, and honestly a no pressure sales experience. We really enjoyed working with Sue, Rob, Dan and Sam. The free lifetime car washes and oil changes are a nice perk, but I was more impressed with their willingness to give us a good deal on a very nice car. More

Give or take two months ago, I went in to purchase a car. I will admit that they did go the extra mile to make a sales at that point. However, it just did not work out in dollars and cents. I do not remember I will admit that they did go the extra mile to make a sales at that point. However, it just did not work out in dollars and cents. I do not remember the sales associate's name. Bear in mind, that I WAS approved two months ago with a trade-in to consider as well.Yesterday, I received a call from them in the afternoon. I did not answer, but no message was left. I verified the number. Last night, I saw a car that I really liked and filled out a credit app. I received a call almost immediately and told them in no uncertain terms that this is the car that I wanted. A short time later, I received a call from Joel saying "My manager will make you a deal that you cannot refuse." I got there and test drove the car. He told me that they NEEDED to sell one more used car by the end of the month I reiterated my earlier situation and trade in consideration. A few minutes later after trying to get my payoff - which had not changed much in two months, he comes back and shakes my hand and says thanks for coming in but because you owe so much on the other car, we cannot get you approved for another car. Again, keep in mind, same situation two months ago, and I WAS approved! Three final words: WHAT A JOKE! More

I bought my car at this dealership, and it changed ownership. You never know what kind of service to expect when a new person takes over. I had issues with my car and the inside light came on I was n ownership. You never know what kind of service to expect when a new person takes over. I had issues with my car and the inside light came on I was near the dealership and thought I would stop in. I was greeted by one of the mechanics who immediately told me they would look at it right away. Mark in the service department came to talk to me about the problem and said it was under the warranty. He said they could do most of the work but would have to order a part for the remaining work. He said the whole thing would take 4 hours. He told me he had a car waiting for me and that he would call me when they finished the job. I not only did not have an appointment but the extra service was greatly appreciated. As I brought the loaner car back my car was washed and pulled up front waiting for me. You do not experience that anymore, Mark and your staff went above and beyond for me. It is the customer service that makes a huge difference. Thank you so much.... More