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Martin Chevrolet
Crystal Lake, IL
2,052 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,052 reviews
November 09, 2023
I made a decision to get my tires at the dealership. This is a pretty big inconvenience to me since I have to travel about an hour and 15 minutes to get there. I had an appointment for 3 o'clock. I arri This is a pretty big inconvenience to me since I have to travel about an hour and 15 minutes to get there. I had an appointment for 3 o'clock. I arrived at 3:15. I was treated very kindly by Aaron at the front desk. My frustration lies in the fact that I did not get out of there until 515. It took two hours to put tires on my vehicle. On my way home I Noticed on the dashboard that the air pressure in my front right was 6 pounds more than any of the other tires. It was 41 pounds of pressure. I was very disappointed in the sloppiness of the work. The other three tires all were within one or 2 pounds of each other. I could've easily have chosen several places in the Byron area and had very little time commitment outside of getting the tires on. I hate to second-guess my decision. More
by mmandzen
Verified CustomerEmployees Worked With
Aaron Grassel, Aaron Grassel
November 09, 2023
Courteous, promptfriendly, knowledgeable Better experience than other dealerships Great service Well trained personnel, great with customers experience than other dealerships Great service Well trained personnel, great with customers More
by Ginger.m.moreno
Employees Worked With
Colin Bennett, Colin Bennett
November 07, 2023
Very professional very helpful we had a terrible experience with another dealer and we were very thankful that Joey OC and a finance manager took care of us very comforting experience with another dealer and we were very thankful that Joey OC and a finance manager took care of us very comforting More
by fritzsoverhead2
November 07, 2023
The Martin Chevrolet service team took care of a known issue with my Chevy Colorado truck which only has 27k miles. The service department was extremely clean, efficient, and helpful. Aaron did a nice job issue with my Chevy Colorado truck which only has 27k miles. The service department was extremely clean, efficient, and helpful. Aaron did a nice job clearly explaining the issue and steps they needed to take on the repair which were in line with the company issued service bulletin. More
by TT747
Employees Worked With
Aaron Grassel
November 05, 2023
Very accurate and he helped us with any questions if we had any.He was awesome! Great customer service! had any.He was awesome! Great customer service! More
by lu1ingurnee
October 31, 2023
Ralph is always very knowledgeable and experienced and helpful! Dealership and Service Department personnel are friendly and knowledgeable! helpful! Dealership and Service Department personnel are friendly and knowledgeable! More
by Boilerup89
October 31, 2023
The best in customer service! ! Blake was awesome and showed such patience with us!! I will always recommend them to my friends and family!! ! Blake was awesome and showed such patience with us!! I will always recommend them to my friends and family!! More
by pamelaperri54
Employees Worked With
October 30, 2023
Ed is a great salesman everything I had to ask he knew the answer and when it came to writing up my brand new truck it was a breeze ! Definitely will be returning to purchase another car or truck again th the answer and when it came to writing up my brand new truck it was a breeze ! Definitely will be returning to purchase another car or truck again through Ed! And don’t worry his spilled coffee on his desk isn’t real as I thought it was lol Thanks again Ed for your outstanding service More
by Boostedketchup
Employees Worked With
