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Martin Chevrolet

Crystal Lake, IL

4.7
2,011 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,011 reviews

July 17, 2017

Pleasant Experience Always a pleasure dealing with the people at Martin Chevrolet. The leasing price started out high but we negotiated and reached a middle ground. Nicel More

by Dan Crespo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Evans , Sam Anderson
Jul 17, 2017 -

Martin Chevrolet responded

Dan, We appreciate you taking the time to write a review about your experience with our sales team here at Martin Chevrolet. We are glad we were able to help you find the right vehicle to fit your needs at a price that works! Next time you are in the market for a new vehicle, we will definitely double check that your mats are properly installed but in the meantime, we hope to see you in the dealership for lots of free car washes and oil changes! Thanks again! - Martin Chevrolet

July 17, 2017

Great Experience We had been searching for the right vehicle for a few months. We had spoken with many salespeople. None of them seemed determined to have our business More

by Teacherlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marci Zavala
Jul 18, 2017 -

Martin Chevrolet responded

Thank you for the opportunity to help you purchase your new car! We appreciate you sharing your story and your experience with Marci and the team. We hope you are enjoying that new ride! Drive safe and see you soon! - Martin Chevrolet

July 13, 2017

Great people and great service!!!! Martin Chevy is a great place to checkout new and used cars with a great staff! Want to thank Mike, Dan and James for hooking up the 2010 Nissan Xter More

by cachood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2017 -

Martin Chevrolet responded

Thank you for the kind words about our team and 5 star review! We hope you are enjoying your new Xterra so far and can't wait to see you in for lots of free oil changes and car washes in the future! - Martin Chevrolet

July 12, 2017

Flexible service with comprehensive evaluation. Martin Chevrolet is a well run dealership. I appreciate both trained mechanics and comprehensive service evaluations along with flexible servicing a More

by Gary K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boris Kotesky
Jul 13, 2017 -

Martin Chevrolet responded

Gary, Thank you for taking the time to write us a review! We appreciate you choosing us for service and are pleased we are able to accommodate your schedule with our flexible appointments! Thanks again and we will see you next time! - Martin Chevrolet

July 10, 2017

Love Martin Chevrolet and Rob Newell Such a friendly dealership. I have never had such a smooth transaction at a dealership before ever. I was so happy that I went there. I will go back More

by Wsadams132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Newell, Susan Lavertu
Jul 13, 2017 -

Martin Chevrolet responded

Thank you so much for choosing us to help you find the right vehicle for you! We thank you so much for the great review and are so happy you had a wonderful experience with Rob and the whole crew. Enjoy your new car and drive safe! - Martin Chevrolet

July 10, 2017

Informative Marci was awesome. Very direct and honest Listened to what we wanted and was able to steer us in right direction to best suit our needs.Friendly and More

by Duckie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Miehle, Marci Zavala, Sam Anderson
Jul 13, 2017 -

Martin Chevrolet responded

Thank you so much for the excellent review. We appreciate the opportunity to help you find the right vehicle to fit your needs and are so glad that you are very very satisfied with your new car! Thanks again! - Martin Chevrolet

July 06, 2017

First time in service department This was my first oil change on my 2017 chevy Tahoe and Aaron was so helpful and friendly! The service department was extremely clean and comfortable! More

by Taylork7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jul 13, 2017 -

Martin Chevrolet responded

We are so glad to hear you enjoyed your first visit to Martin Chevrolet with your New Tahoe. Thank you for choosing us and we appreciate the great review. - Martin Chevrolet

July 04, 2017

Amazing experience! After getting in a pretty bad car accident Martin Chevy came and saved the day. They helped me find the most amazing replacement car for a great price More

by Vblinz15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Raffaelli
Jul 13, 2017 -

Martin Chevrolet responded

Thank you for giving us the opportunity to "save the day!" We appreciate that you came to us to help you find a replacement vehicle and hope you are enjoying it. It is the best part of our day when we get to help someone so thank you! - Martin Chevrolet

July 03, 2017

Vehicle service Took my car in to have the recall fixed on it. It was fast and painless to get fixed. They told me how long it would take and gave me a complementary More

by p-rath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jul 13, 2017 -

Martin Chevrolet responded

Thank you for taking the time to write about your experience with Martin Chevrolet and Aaron. We are so glad you are comfortable with using our service department and look forward to working with you again. Thanks again and drive safe! - Martin Chevrolet

July 01, 2017

Customer service Great price! Lacking customer service. I spent a lot of time without interacting with any staff. The price is what made me make my decision. More

by Goat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Raffaelli
Jul 13, 2017 -

Martin Chevrolet responded

Goat, We are sorry to hear that your experience wasn't up to par but are pleased that you were happy with your deal. Sometimes the process is slower than we would like and we really appreciated how patient you were while in the dealership for your purchase. We hope to turn your future experiences into positive ones and look forward to seeing you in the dealership for lots of free car washes and oil changes. Should you need anything further, please do not hesitate to reach out to a member of our management team! - Martin Chevrolet

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