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Martin Chevrolet

Crystal Lake, IL

4.7
2,138 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,138 reviews

February 24, 2024

My experience with Martin Chevrolet was top notch. From the sales department, (Jose) who was friendly and patient with me. And helped me work out all the details to purchase my new vehicle. Even th More

by KirkSiegenthaler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Martin Chevrolet responded

Kirk, We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! Feel free to reach out to us if you need anything. - Martin Chevrolet

February 24, 2024

Very professional operation , everyone is very friendly and courteous. Have never had a bad interaction at this facility More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Mar 05, 2024 -

Martin Chevrolet responded

Thanks for the great rating and review! We appreciate you choosing Martin Chevrolet and look forward to seeing you again next time! - Martin Chevrolet

February 22, 2024

Never coming back! I tried several times to forget about the service but the last straw was when Ralph forgot I was waiting for a ride home. After 90 minutes I went to More

by dgizel100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Martin Chevrolet responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Could you return our call at 815-459-4000 when you get a chance? - Martin Chevrolet

February 21, 2024

Great communication, clear updates, fair pricing Martin is the only place we will take our GM vehicles to. More

by Steve.Townsend70
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 26, 2024 -

Martin Chevrolet responded

Steve, We're thrilled to have you at Martin Chevrolet! We totally understand you've got a world of choices for your GM vehicle needs, and it means the world to us that you've chosen to roll with us. Thank you for your trust – we're committed to giving your ride the VIP treatment it deserves! - Martin Chevrolet

February 21, 2024

Quality of work was excellent and the amount of time I was waiting aligned with the work being done. More

by Jennifer Pugh
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 26, 2024 -

Martin Chevrolet responded

Jennifer, It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

February 18, 2024

Very professional and courteous service. The service at Martin Chevrolet is always top notch. Highly recommend the dealership. The buying experience was also great, when I purchased a 2020 C More

by joel4valpo
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 26, 2024 -

Martin Chevrolet responded

We hope you are enjoying your 2020 Silverado. Thank you for taking the time to share your feedback and your recommendation! - Martin Chevrolet

February 18, 2024

Excellent. Very friendly. Easy Clean. Comfortable. Easy to access. Friendly service. I would highly recommend to others. It exceeds my expectations More

by Kann78
Recommend Dealer
Yes
Employees Worked With
Colin Bennett, Colin Bennett
Feb 26, 2024 -

Martin Chevrolet responded

We are so happy to read such a great review about Martin Chevrolet! Thank you so much for your feedback! - Martin Chevrolet

February 17, 2024

Very well informed and work done very well. Truck ready as promised. Very good work and would recommend to friends of this. Thank you so much More

by christop.sullivan
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Feb 26, 2024 -

Martin Chevrolet responded

Thank you for the kind words and recommendation! We appreciate your trusting us to service your vehicle and hope to see you again next time! - Martin Chevrolet

February 17, 2024

Martin Chevy is always amazing. They listen, investigate the problem and find the solution to get the job done. They are very considerate of my time and make sure I have my car for More

by Pappearance
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Feb 26, 2024 -

Martin Chevrolet responded

We're absolutely dedicated to delivering a top-notch experience for you through our cozy amenities and warm, professional service. We'd be thrilled to see you back for any of your future needs – you're always welcome here! - Martin Chevrolet

February 15, 2024

Great waiting room with excellent beverages. Very helpful employees. Told me of service that my truck could be needing. Called about tires n will meet or beat anyone's prices More

by Tpendroy1
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Aaron Grassel
Feb 26, 2024 -

Martin Chevrolet responded

Thank you for your kind review! We are so glad you are able to take advantage of our Tire Price Match Guarantee! Please keep us posted if there is anything further we can assist you with. - Martin Chevrolet

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