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Martin Chevrolet

Crystal Lake, IL

4.7
2,069 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,069 reviews

May 27, 2018

The Ultimate Experience Awesome service!!! Tom and Martin Chevrolet went above and beyond to make sure my new 2018 Silverado Z 71 3500 purchase was quick and easy. Tom and Ed More

by Z71 Duramax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018 -

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! We look forward to your next visit and we will do our best to keep the awesome loaded trucks in stock for you! - Martin Chevrolet

May 26, 2018

Fair price Best service This dealer works hard to meet a fair price in an honest and transparent manner. There is no fluff or messing around. I was impressed with the Leasing More

by billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle, Sam Anderson
May 28, 2018 -

Martin Chevrolet responded

Billy, Thank you for your repeat business. We consider it the biggest compliment when a customer returns to buy another vehicle from us because it means we must have done something right! We hope you are enjoying your new vehicle and look forward to being "your car guys" for many years to come! - Martin Chevrolet

May 21, 2018

Professional Susan helped us learn about the Cruze, cruze hatchback, trax and the options offered. She is an asset to your potential customers and the dealershi More

by Rubinbarry1943
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Lavertu
May 22, 2018 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Let us know if there is anything else we can help you out with in the future! - Martin Chevrolet

May 18, 2018

Waiting.. It shouldn't take 4 hours to get financed when you have a excellent credit rating and you have to put down 33% for a down payment when on the website More

by Burnsjack5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lakhani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Lavertu
May 28, 2018 -

Martin Chevrolet responded

Jack, Thank you for the feedback about your visit to Martin. We are always working on improving our wait times to get our customers the quickest service possible. We are glad to hear you are enjoying your new car. If you wouldn't mind, could you get in touch with us about where you saw a down payment advertised to be 10%? We work with a lot of third party websites to list our inventory and we want to make sure they are not putting any misleading info on their website on our behalf. We look forward to hearing back from you! - Martin Chevrolet

May 16, 2018

Friendly and courteous Friendly,professional from the moment I walked in the door until I pulled away in my new car! Made buying a car an enjoyable experience More

by Karenrosern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Storm, Sam Anderson, Dan Geaney
May 22, 2018 -

Martin Chevrolet responded

Karen, We want all our clients to have a comfortable and enjoyable experience with us! Thanks so much for the great review and enjoy your new car! -Martin Chevrolet

May 14, 2018

Very helpful The dealership was very helpful and friendly for what we needed that day. I will definitely will recommend this dealership to my family and friends. More

by Littledvl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
May 22, 2018 -

Martin Chevrolet responded

Thank you so much for the excellent review and 5 star rating! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again. - Martin Chevrolet

May 08, 2018

New Truck Purchase Overall we were pleased with our experience. The only negative was how long it took after we made the deal. Susan Lavertu was helpful and polite. Jam More

by New truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Susan Lavertu
May 11, 2018 -

Martin Chevrolet responded

Hi, thank you for taking the time to leave us your honest feedback. We are pleased that you were happy with your overall experience and will use this as an opportunity to improve our wait times. Enjoy your new truck and thanks again! - Martin Chevrolet

May 05, 2018

Great place Just bought my first car through Martin Chevy andI would highly recommend it. Grear prices and service. David was a straight forward and honest sale More

by Erock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Miehle, Sam Anderson, David Tomaso
May 11, 2018 -

Martin Chevrolet responded

Thank you for highlighting some of our staff who helped make this such a great experience - we are glad we could help and we love the compliments! Enjoy your new vehicle and we look forward to seeing you in for a bunch of free car washes and oil changes! - Martin Chevrolet

May 02, 2018

Frustration turned to peace My experience started great. I test drove and chose the car I wanted to buy. Once Herb brought me the offer from Steve I became angry. The offer was a More

by Wilkyway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Miehle, Herb Perez
May 11, 2018 -

Martin Chevrolet responded

Thank you for taking the time to leave a review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet. We do appreciate the feedback and we will do our best to make the process completely seamless for you next time. We hope to see you again soon! - Martin Chevrolet

April 30, 2018

Leasing a new car We originally went in to lease a Equinox shown on the ad for$156 a month, but a vehicle wasn’t available. We priced out another car and was too expens More

by Sharon123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Anderson, Susan Lavertu
Apr 30, 2018 -

Martin Chevrolet responded

Sharon, Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet. We appreciate your feedback and will look to improve our process on helping each other out a little better to make our customer's experience even better next time. We hope to see you again soon for a ton of free car washes and oil changes! - Martin Chevrolet

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