Martin Chevrolet
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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THE way to buy a auto!! After going to many other dealerships and getting the run around and being treated like an eejit, I knew what I wanted and what I wanted to pay. Ca After going to many other dealerships and getting the run around and being treated like an eejit, I knew what I wanted and what I wanted to pay. Carlos Galvez of Martin Chevrolet greeted me, listened to me, asked me very FEW questions, showed me a vehicle (as I said, I knew what I wanted - and didn't want), showed me how he was going to get me where I needed to be. It was not the path that I originally intended but it got me where I wanted to be. Done with Carlos in 30 mins! Carlos is a listener, which was key in my case. I didn't want to be fed bull and he didn't. recognized his up-sell opportunities were limited with me (extended warranties, etc), so he didn't bother. He's also very attentive to his customer needs so overall, it was a very positive experience. More
Highly satisfied Everything went very smoothly and efficient. Joel was a straight up guy and told it as is. Sam was very thorough and made it easy to talk to. The o Everything went very smoothly and efficient. Joel was a straight up guy and told it as is. Sam was very thorough and made it easy to talk to. The only issue I have was the sales person (Joel was with another customer when I picked the truck up) who showed me the radio and other items did not explain properly about the terms of the on-star / did not explain the WiFi was thru on-star nor the amount of data / did not explain that the Sirius was a trail period. The way it was explained made it sound like it was all included and was unlimited for the lifetime of the car. The must of been something written down wrong (miscommunication) about the application of the vs2000, because they called for me to make an appointment to have it applied, but yet I was told by Joel when I picked up the truck that it had been applied the night before and finished that morning. More
Great employees By far the greatest car buying experience I have had so far. Employees were very polite, helpful and did what they could to start in my budget. No one By far the greatest car buying experience I have had so far. Employees were very polite, helpful and did what they could to start in my budget. No one was trying to push me into buying something, they asked what my budget was and showed me vehicles that were in my budget workout trying to up sell me. Any questions I had were answered right away and if they didn't know they found the answer quickly. It has been a week now since I purchased my vehicle and I'm very happy and would recommend this dealership to anyone who's looking for a new or used vehicle. More
Excellent experience Sam was so helpful in our buying process. He is super kind and thorough and made the loan process and extended warranty we purchased easy to understan Sam was so helpful in our buying process. He is super kind and thorough and made the loan process and extended warranty we purchased easy to understand. Ed made our buying process so pleasant. It was not stressful at all and we got exactly what we wanted. He arranged our appointment based on our availability, worked patiently as we checked out different cars, and even helped us get our phones connected to the car before we headed home. Thanks, Ed! More
Review Good experience, very knowledgeable and helpful. What else can I say good experience, clean environment nice people and coffee and candy canes and I a Good experience, very knowledgeable and helpful. What else can I say good experience, clean environment nice people and coffee and candy canes and I am at 25 More
Marci Zavala Working with Marci made the car buying process so much smoother. She was very knowledgeable about the vehicle we were interested in. She was beyond w Working with Marci made the car buying process so much smoother. She was very knowledgeable about the vehicle we were interested in. She was beyond wonderful. More
Just great folks I have bought several cars from Martin Chevy and will tell you that they are the most honorable folks to deal with when buying a car. They are just ea I have bought several cars from Martin Chevy and will tell you that they are the most honorable folks to deal with when buying a car. They are just easy honest people to deal with without the typical bait and switch that goes on with dealership. Sam the finance guy always does his best to get the best financing rate. Would highly recommend you try them out. Thanks for making this purchase so easy. Joe. More
Great customer service! Marci greeted me right when I walked in. I asked for a specific person and when she realized they weren’t available, she took over right away. She hel Marci greeted me right when I walked in. I asked for a specific person and when she realized they weren’t available, she took over right away. She helped me a lot and got me the perfect car. More
Honest and Trustworthy...I'll go nowhere else! I went into the dealer just to look at a couple used cars, and ended up falling in love with a new car that was a way better deal! Marci was an amazin I went into the dealer just to look at a couple used cars, and ended up falling in love with a new car that was a way better deal! Marci was an amazing sales woman who answered every questions I had! She was accommodating, helpful, and SO willing to help. The men in the service department were also AMAZING! They cleaned my car and did any of the "finishing touches" I requested. I would buy a car from here again in a heartbeat, and would recommend the service department to anyone looking for a repair. The people at Martin are honest and trustworthy. More
Great experience! We had such a wonderful experience with Carlos at Martin Chevrolet. He was easy to work with and made sure we got everything we wanted. He even stay We had such a wonderful experience with Carlos at Martin Chevrolet. He was easy to work with and made sure we got everything we wanted. He even stayed in contact with us consistently during our search for the perfect Traverse. Easy to talk to and fun to joke around with, I would highly recommend you see Carlos for your next vehicle purchase. Sam was also great while we signed papers and actually purchased the car. Was very thorough and again, enjoyed working with him. More