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Martin Chevrolet

Crystal Lake, IL

4.7
2,069 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,069 reviews

January 18, 2024

Love the friendliness and knowledge of the whole Service team. We were informed of the process the whole time! More

by jacobsen.michaelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

We are overjoyed to hear that you've been really happy with the help you've received from us! If you need anything else or have more questions, just give us a shout. We're here to help and can't wait to lend a hand with anything else you might need. - Martin Chevrolet

January 17, 2024

Excellent buying experience. Service department is first class. I highly recommend this dealership. You can't go wrong. More

by Poppa405
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Martin Chevrolet responded

We're absolutely dedicated to making sure you're happy! If there's anything else you need or if you have any more questions, just give us a shout – we're here for you and always eager to assist! - Martin Chevrolet

January 17, 2024

Everything is good, i like them. I am very happy with my tahoe and they are very helpful. My favorite contact is Kose is because he is knowledgeable and personable More

by K_y_landscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 18, 2024 -

Martin Chevrolet responded

Your kind words have brightened our day, and we're so grateful for your fabulous feedback. Can't wait to have you back for more great experiences! Thanks a ton! - Martin Chevrolet

January 17, 2024

Very courteous and friendly. Service was completed sooner than the time quoted. Very pleased overall. More

by Pete Gray
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 18, 2024 -

Martin Chevrolet responded

Pete, It's fantastic to hear you had a wonderful experience at Martin Chevrolet! We’re thrilled by your kind words. If there’s anything else we can assist you with, please feel free to get in touch. We’re here for you! - Martin Chevrolet

January 17, 2024

Told me they would check the rear brakes that are drum brakes and he gives me a quote for disc brakes I said those are drum and he’s oh yea drums and I asked what they were replacing for the quote given a More

by mrchevy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Colin Bennett
January 17, 2024

Recently had warranty service completed that completed in a timely and professional manner. The issue was completely resolved in a much shorter time span than I expected. Thanks to the service team and tech More

by robertskrypek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Robert, We really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Martin Chevrolet

January 17, 2024

Last time I was in for a oil change I was there for 2 hours More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Feb 05, 2024 -

Martin Chevrolet responded

Curt, Thank you so much for your valuable feedback! We sincerely apologize for the delay you experienced in receiving your service. We understand how frustrating that can be and we're working hard to make improvements in this area. In the meantime, we truly appreciate your patience and understanding. - Martin Chevrolet

January 17, 2024

Aaron is great. Took care of my 2013 Suburban with 220,000 miles and it just made to Vail and back without a problem. Thanks Aaron!! More

by Rick
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Feb 05, 2024 -

Martin Chevrolet responded

Rick, It's fantastic to hear that your Suburban is continuing to cruise smoothly! We're really appreciative of your shout-out to Aaron - it means a lot to us. Can't wait to catch up with you on your next visit. - Martin Chevrolet

January 17, 2024

My experience was positive. Friendly professionals and efficient service. I will continue to use Martin Chevrolet. More

by bap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Feb 05, 2024 -

Martin Chevrolet responded

Thank you for letting us know about your positive experience with our service team here at Martin Chevrolet. We appreciate you choosing us for your vehicle needs and hope you have a wonderful day! -Martin Chevrolet

January 17, 2024

Eddie was a great salesman. Always answering any question we have. Service department does a good job More

by Ldtbare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Thanks for the great review! We think Eddie is pretty great too! We will be sure to pass along the kind comments to Ed and the rest of the team! Take care and drive safe! - Martin Chevrolet

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