Martin Chevrolet

Outstanding Team at Martin-Chevrolet in Crystal Lake!! 'My experience in purchasing a new vehicle was positive in every way from the moment I walked in the door to explore the options to the day I drove 'My experience in purchasing a new vehicle was positive in every way from the moment I walked in the door to explore the options to the day I drove home in my new Chevy Trax. The salesman I worked with, Matt Hoyland, was always very courteous and professional and never made me feel pressured to make a decision. He always got back to me promptly when I called with questions. Dan Hoyland in management was very accommodating in making arrangements for me to drive two different vehicles and was very generous in allowing me extra time to test drive these models so that I could share the experience with another family member who lives about 45 minutes away. I also felt that Dan worked with me to get the best possible deal on this new vehicle and my finances benefitted greatly from some incentives that were provided. I also appreciated working with Sam Anderon and James Dunn in regard to financing matters. They really know their information and are very patient in discussing options and answering questions. In summary I highly recommend Martin-Chevrolet in Crystal Lake because of the outstanding quality of people on this team in both management and sales. I have heard very positive things about the service department as well and am looking forward to taking my new Chevy Trax there for service, including the free oil changes and free car washes for the life of the vehicle!! Thanks again, Martin-Chevrolet Team, for the wonderful experience purchasing a vehicle at your dealership!! More

Excellent Service ,Helpful, Patient. Had a great experience working with Ryan Kaufman and the rest of the team at Martin’s. The were very patient and answered all our questions and very Had a great experience working with Ryan Kaufman and the rest of the team at Martin’s. The were very patient and answered all our questions and very professional. They were not pushy but were eager to help us purchase a vehicle that met all our needs. I would highly recommend them. Thank-you to everyone! April More

Excellent Great service, very patient and thorough. I appreciated the attention to detail in answering questions and preparing the car to drive off the lot. Hig Great service, very patient and thorough. I appreciated the attention to detail in answering questions and preparing the car to drive off the lot. Highly recommend! More

Very helpful Loved this dealership We have gone to different dealerships before we came to Martins(only because we didn’t know of this location) Mike helped us Loved this dealership We have gone to different dealerships before we came to Martins(only because we didn’t know of this location) Mike helped us get into something so much better then what we came in looking to get. We came in with a trade and walked out with a 2019 Silverado! Something we didn’t think was possible.. The kindness and patience they had for my husband my 3 year old son and I was incredible! We felt like family here! Thank you mike for your help and kindness. More

New Colorado zr2 always great service and Marci and Joel are so great to work with always simple and easy to do a deal Thanks to all of you at Martin chevy always great service and Marci and Joel are so great to work with always simple and easy to do a deal Thanks to all of you at Martin chevy More

Sales Joel Storm was my salesman. My wife and I enjoyed working with Joel. He was not pushy and took his time showing us different vehicles. Very knowledg Joel Storm was my salesman. My wife and I enjoyed working with Joel. He was not pushy and took his time showing us different vehicles. Very knowledgeable, answered all of our questions. Also dealt with Steve Miehle. Both individuals were willing to listen. No pressure from either one of these people. Felt very comfortable at Martin. More

Helpful professionals I purchased my 2nd vehicle today from Martin Chevrolet. Joey Stob was very helpful and he really went the extra mile for me and gave me options to cho I purchased my 2nd vehicle today from Martin Chevrolet. Joey Stob was very helpful and he really went the extra mile for me and gave me options to choose from. Another amazing , painless experience and the finance dept. deserves credit too for trying every last possible option to get me a vehicle. I would recommend anyone to give this dealer a try! More

Wonderful buying experience Had a fantastic experience buying my 2019 Chevy Equinox from Martin Chevy. Marci was great to work with , Answering all my questions and made car b Had a fantastic experience buying my 2019 Chevy Equinox from Martin Chevy. Marci was great to work with , Answering all my questions and made car buying a worry-free experience. Very clean and friendly Environment. I feel that I got an exceptional value/the best price around. I feel i was offered a high level of customer service from everyone involved. Highly recommend going into Martin Chevy if you're in the market for a new/new to you Vehicle! More

Great service. I am back at this dealership for the great service provided by Ed in sales and Ralph in the service department. Two of the nicest guys out there. Re I am back at this dealership for the great service provided by Ed in sales and Ralph in the service department. Two of the nicest guys out there. Really feel like they take care of my cars when they are able to. Thanks guys. You’re the reason I’m back! More

Friendly, helpful and professional Thank you to Carlos, Steve, for helping with purchasing our new car. They couldn't have been more helpful and courteous. They answered any and all Thank you to Carlos, Steve, for helping with purchasing our new car. They couldn't have been more helpful and courteous. They answered any and all questions truthfully. Also, thanks to James in helping us with the best financing options available. The car was clean, filled with gas, and ready to go. Also, thanks to Carlos for taking time to explain all of the functions on it. More