Martin Chevrolet
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Good Service, Quick experience, helpful and friendly staff. I went in and test drove a vehicle I liked. I asked them to work with the price to give me the best offer. They couldn't come down much in price. They I went in and test drove a vehicle I liked. I asked them to work with the price to give me the best offer. They couldn't come down much in price. They make money off the deals but couldn't come down much more. I had a deal and a few weeks later I asked again to give me a final offer. They dropped the vehicle (which was certified) a bit more, however, ALL the staff was friendly and very comforting. The process was quick and the sales associate was very helpful - although, I thought (while even though he was making a sale) he could have came down a LITTLE bit more in price to accomodate a customer looking to buy from his establishment. ;-) Overall, quick and friendly and Carlos went the extra mile in the end and was very easy to communicate with and he got me into the vehicle I wanted. The place is clean and they have all sorts of stuff to do while you wait. Excellent experience. More
Great experience form start to finsih I came in yesterday to look for a used Traverse and worked with Mike Lakhani. Mike was a pleasure to deal with from the very beginning. Great customer I came in yesterday to look for a used Traverse and worked with Mike Lakhani. Mike was a pleasure to deal with from the very beginning. Great customer focus and very knowledgeable. I decided not to get the vehicle because the mileage was a little too high and he said there was one coming in later in the afternoon with much lower mileage. Before I left Dan Hoyland came over and talked to about the benefits of buying from Martin Chevy. I went to five other dealers that day and not one gave me the attention, friendliness and confidence that they were the right dealership to purchasing from. That is why I went back to Martin Chevy and purchased a vehicle from Mike because from the very beginning he made me very comfortable in the process of buying a used vehicle and seemed to genuinely care if I bought one of their cars. Great experience through the whole process. More
Great experience I needed a vehicle as quickly as possible as I had to turn in my rental from an accident that totaled my car. I saw a car on the lot, test drive it an I needed a vehicle as quickly as possible as I had to turn in my rental from an accident that totaled my car. I saw a car on the lot, test drive it and went home with it. More
Pleasurable Buying Experience I have purchased over 25 vehicles for personal and business use. Martin Chevy is unique. No high pressure sales, no backslapping, no patronizing. Joel I have purchased over 25 vehicles for personal and business use. Martin Chevy is unique. No high pressure sales, no backslapping, no patronizing. Joel Storm was my kind of salesman (I have been in sales for 45 years). He was thoughtful, earnest, explained all of the features of the Traverse my wife and I purchased in excellent detail. During the negotiating process, everything went smoothly. I am a bear on details about a vehicle I want to purchase BEFORE I ever walk into a dealership, so if presented with a sales approach that does not recognize that, I walk out immediately. Joel was that exact opposite, which was a pleasure. Marci Zavala did the followup on final details, warranties, etc. and did NOT put the push on for "value added" items such as extra finishes and extended warranties, just explained the pros and cons and allowed me to make the decision. Very appreciative! Sam Anderson handled the financing. Although I had excellent financing pre-approved prior to the purchase, he came through with a better rate, resulting in substantial savings over the life of the contract. All in all, I cannot imagine a better team from whom to purchase a vehicle than Martin Chevy. My wife loves her new Traverse and I am very happy we bought it at Martin. More
Perfect Match! This dealership was extremely clean and friendly! I had a smaller budget but I got am amazing car for an AMAZING Price! Joel Storm helped me with This dealership was extremely clean and friendly! I had a smaller budget but I got am amazing car for an AMAZING Price! Joel Storm helped me with every step of the way! They also offer amazing perks with buying from them. They went beyond expectations to make my purchasing process easy and amazing! More
Friendly, honest experience Even on a busy Saturday, I was given plenty or time to make informed decisions and ask questions. Adam was a pleasure to work with. Even on a busy Saturday, I was given plenty or time to make informed decisions and ask questions. Adam was a pleasure to work with. More
I am very pleased with my experience at Martin Chevy. They were very straightforward with everything and I never once felt like they were trying to push me to buy a vehicle. They sat down with me and wen They were very straightforward with everything and I never once felt like they were trying to push me to buy a vehicle. They sat down with me and went over every possible option with me. Ed and Ryan were exceptionally professional and down to earth. They made the experience very fun and stress free. The manager Steve Miehle also sat down with me and took the time to explain how everything worked and went over everything step by step. I would recommend to anyone looking to by a Chevrolet vehicle to go to this dealership. I love my new car! Thank you Martin Chevy and thank you Ed and Ryan for a wonderful experience. I will definitely come purchase another vehicle when the time comes. More
Return buyer I have purchased many cars in my lifetime and normally don't return to a dealership a second time when purchasing a car. When I have bought cars in I have purchased many cars in my lifetime and normally don't return to a dealership a second time when purchasing a car. When I have bought cars in the past I always felt like the salesman was trying to rush me into purchasing something so I never go back. They were very pushy and would try and make the sale the first visit when I was just trying to look at my options. When we bought a Chevy Silverado from Joel Storm at Martin Chevrolet two years ago I did not feel that way. So we returned for a second car. Joel again was extremely helpful and gave us time to make a decision, no hard sales tactics. Sam Anderson worked hard and got us a great finance rate. We will be back again next time we need a new car. More
Best car buying experience Joel and Marci were great! They helped me get my car of my dreams. I would definitely recommend these two for anyone looking for a new vehicle. Joel and Marci were great! They helped me get my car of my dreams. I would definitely recommend these two for anyone looking for a new vehicle. More
Very good second buying experience Great people, great cars. Mike was our salesperson, second time working with him and we are very happy with everything. Also 5 stars for Adam just fo Great people, great cars. Mike was our salesperson, second time working with him and we are very happy with everything. Also 5 stars for Adam just for being kind and helpful when I was struggling with my car seats when switching them from rental car to new purchased car and checking on us. More