Martin Chevrolet
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Oil change Had an appointment on Tuesday , Oct 15 th I was greeted immediately by Brad in the service dept. He was very professional and explained all the o Had an appointment on Tuesday , Oct 15 th I was greeted immediately by Brad in the service dept. He was very professional and explained all the options and recommendations my Equinox needed now that I reached 60,000 miles, My vehicle was ready at the time he said it would be and even walked me over to the cashier as he went over all the work and cost. He’s a real asset to Martin Chevrolet 👍 More
Pleasure to work with We went in looking for a specific vehicle and Martin accommodated in finding a car. Everyone was excellent to work with and very knowledgeable. We nev We went in looking for a specific vehicle and Martin accommodated in finding a car. Everyone was excellent to work with and very knowledgeable. We never felt pressured in anyway. More
Superb Customer Service I couldn’t ask for a better team of individuals to work with. From the moment I walked, greeted with a smile, was assigned a sale associate, all the w I couldn’t ask for a better team of individuals to work with. From the moment I walked, greeted with a smile, was assigned a sale associate, all the way through the financing, couldn’t be happier. I worked with Joey Stob for sales/leasing options. From beginning to end, Joey was great. Knowledgeable, polite, and the farthest thing from pressuring my sale. He was incredibly patient during my indecisiveness, between new, used, and leasing options. He found my budget and didn’t tease me with cars above. Even when I found maybe my budget not be enough for the market, he was creative and made it work. Honest pricing and great offer on my trade in. Can’t forget the free lunch, delicious and added to the personal touch and experience. I will send everyone to Martin Chevy, especially to Joey. A treatment I haven’t gotten anywhere else. More
A great experience for car buying My wife and I had bout a used car from Martin Chevy. We were amazing at the professional attitude and feel of the dealership. They made us feel like f My wife and I had bout a used car from Martin Chevy. We were amazing at the professional attitude and feel of the dealership. They made us feel like family. We will most definitely be repeat customers! More
Satisfied and pleased WeI did not feel pressured at the the dealership. It was a comfort feeling. We were able to look the vehicle over carefully and not rushed along. Any WeI did not feel pressured at the the dealership. It was a comfort feeling. We were able to look the vehicle over carefully and not rushed along. Any questions we had were answered. We had an idea of what we were looking for and feel we received a great deal from a friendly dealership. More
Great dealership! Great people! This was the second vehicle I've bought here. I will buy another down the road I'm sure. The experience was as painless as buying a vehicle could be. This was the second vehicle I've bought here. I will buy another down the road I'm sure. The experience was as painless as buying a vehicle could be. There were others besides Adam that helped us as well. I'm sorry I'm not good at remembering names, but to all who helped, thank you! More
"EXCELLENT" I like dealing with Marci because she's so pleasant and a great person. We bought 3 other cars in the past and I would recommend her. I like dealing with Marci because she's so pleasant and a great person. We bought 3 other cars in the past and I would recommend her. More
Quick and easy process The salesperson Adam was great and went out of his way to accommodate me. The process was quick and easy. I was out of there with the car I wanted wit The salesperson Adam was great and went out of his way to accommodate me. The process was quick and easy. I was out of there with the car I wanted within a few hours. More
Excellent Every one was very nice..we did not feel pressured. We feel we got a great deal...we love our escape..we would definitely recommend you guys!! Every one was very nice..we did not feel pressured. We feel we got a great deal...we love our escape..we would definitely recommend you guys!! More
Couldn't ask for more! There truly arent enough words to explain how great Adam and the guys at Martin Chevrolet are. From the moment we walked in the door we were treated w There truly arent enough words to explain how great Adam and the guys at Martin Chevrolet are. From the moment we walked in the door we were treated with all the care and consideration one would hope for when purchasing a vehicle. The entire experience was flawlessly executed with expertise that can only come from highly trained, motivated people WHO ACTUALLY CARE. We reached out to Adam after being treated poorly by 4 other dealers (including the one I work for). Adam was patient and very informative and helped us out of our tricky situation, whilst making the entire process incredibly easy. He was completely relatable and was great with our 9 year old son. In fact everyone in the dealership was. Our initial trip in, they even let him sit in a Corvette in the show room while we talked numbers. After not initially being able to secure the payment we were looking for, Adam was able to get us there within minutes. Martin Chevrolet must really care about their customers. Adam was a complete professional and made this the easiest, most pleasant car buying experience I have ever had, or even heard of. The sales manager Phil was awesome and super wonderfully helpful. The finance manager James, was fast and efficient, while still keeping things light. The whole paperwork process took under ten minutes. All in all, this was a completely home run for Martin Chevrolet. My only advise to management would be to keep on doing exactly what you're doing! Couldn't be happier with Martin, or our new vehicle. More