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Martin Chevrolet

Crystal Lake, IL

4.7
2,011 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,011 reviews

January 17, 2024

I always get great service when I bring in my vehicles. They keep me up to date of any issues. More

by laurajames26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Laura, Thank you for your excellent review. We appreciate your feedback and eagerly anticipate your next visit. - Martin Chevrolet

January 17, 2024

My experience was positive. Friendly professionals and efficient service. I will continue to use Martin Chevrolet. More

by bap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Thank you for letting us know about your positive experience with our service team here at Martin Chevrolet. We appreciate you choosing us for your vehicle needs and hope you have a wonderful day! -Martin Chevrolet

January 17, 2024

Service is prompt and on schedule. Check in simple. Staff is friendly and is courteous. More

by vic2929sev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Thank you for your kind words and 5 star rating. We appreciate your business and hope to see you again soon. Take care! - Martin Chevrolet

January 17, 2024

Eddie was a great salesman. Always answering any question we have. Service department does a good job More

by Ldtbare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Thanks for the great review! We think Eddie is pretty great too! We will be sure to pass along the kind comments to Ed and the rest of the team! Take care and drive safe! - Martin Chevrolet

January 17, 2024

Love the friendliness and knowledge of the whole Service team. We were informed of the process the whole time! More

by jacobsen.michaelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

We are overjoyed to hear that you've been really happy with the help you've received from us! If you need anything else or have more questions, just give us a shout. We're here to help and can't wait to lend a hand with anything else you might need. - Martin Chevrolet

January 17, 2024

Colin was very professional and kept in contact when parts delayed . I would make sure he doesn’t get away from your dealership. He made my experience so good this my second service visit this year More

by Molson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Feb 05, 2024 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet

January 17, 2024

Very courteous and friendly. Service was completed sooner than the time quoted. Very pleased overall. More

by Pete Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 17, 2024 -

Martin Chevrolet responded

Pete, It's fantastic to hear you had a wonderful experience at Martin Chevrolet! We’re thrilled by your kind words. If there’s anything else we can assist you with, please feel free to get in touch. We’re here for you! - Martin Chevrolet

January 17, 2024

Aaron is great. Took care of my 2013 Suburban with 220,000 miles and it just made to Vail and back without a problem. Thanks Aaron!! More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Feb 05, 2024 -

Martin Chevrolet responded

Rick, It's fantastic to hear that your Suburban is continuing to cruise smoothly! We're really appreciative of your shout-out to Aaron - it means a lot to us. Can't wait to catch up with you on your next visit. - Martin Chevrolet

January 17, 2024

Excellent service & staff- would highly recommend . Convenient location & had coupon . Finished the job quicker the. I expected More

by reynols24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jan 17, 2024 -

Martin Chevrolet responded

We are so glad to hear that everything was taken care of swiftly and that you’re pleased with the results! If you have any more questions or need assistance with anything else, don't hesitate to get in touch. We're here for you and always eager to lend a hand! - Martin Chevrolet

January 17, 2024

Quick and friendly service. Just needed air put into my tires. All the service with a smile. More

by l.k.
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Feb 05, 2024 -

Martin Chevrolet responded

It's been a pleasure assisting you! Feel free to reach out anytime you need help again. Have a fantastic day! - Martin Chevrolet

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