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Martin Chevrolet

Crystal Lake, IL

4.7
2,011 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,011 reviews

January 19, 2024

As usual, everything was done to my complete satisfaction. That's why I keep coming back. More

by englishfamilyof4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Thank you so much for stopping by. We're thrilled to hear that you had a great experience with us. Should you have any more questions or need assistance in the future, don't hesitate to drop us a message. We're always here to help!

January 17, 2024

Told me they would check the rear brakes that are drum brakes and he gives me a quote for disc brakes I said those are drum and he’s oh yea drums and I asked what they were replacing for the quote given a More

by mrchevy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Colin Bennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Excellent buying experience. Service department is first class. I highly recommend this dealership. You can't go wrong. More

by Poppa405
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Martin Chevrolet responded

We're absolutely dedicated to making sure you're happy! If there's anything else you need or if you have any more questions, just give us a shout – we're here for you and always eager to assist! - Martin Chevrolet

January 17, 2024

Very pleased the way everyone there helps with everything. The people I’m talking about Matt our salesman, David in finance, and Ralph in service. More

by Meven7478
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in finance.
Jan 17, 2024 -

Martin Chevrolet responded

We're all about making your experience with us as enjoyable and stress-free as possible. Our friendly team can't wait to give you top-notch service with a smile. We're genuinely grateful for your support and are already looking forward to seeing you again. Don't hesitate to drop by when you need us – we'll be here ready to welcome you back! - Martin Chevrolet

January 17, 2024

Everything is good, i like them. I am very happy with my tahoe and they are very helpful. My favorite contact is Kose is because he is knowledgeable and personable More

by K_y_landscaping
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jose
Jan 17, 2024 -

Martin Chevrolet responded

Your kind words have brightened our day, and we're so grateful for your fabulous feedback. Can't wait to have you back for more great experiences! Thanks a ton! - Martin Chevrolet

January 17, 2024

Ralph is truly an asset. Always kind and calm. Knowledgeable and patient. Will always go through Ralph in the future More

by corygreene1990
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Martin Chevrolet responded

Cory, We're thrilled to hear that Ralph has met your standards! It's always our goal to provide exceptional service, and knowing we've made a positive impact means the world to us. Remember, if you ever need assistance again, we're just a message away and ready to help! - Martin Chevrolet

January 17, 2024

Always easy and professional. Two purchases so far. Highly recommended. Quick and on time service as well. More

by ADAMSTIM21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Martin Chevrolet responded

Tim, We'll always go the extra mile to make sure you have a stress-free experience and we're right here whenever you need any help or when you're ready to find your next car. Your business means the world to us, and we can't wait to see you again! - Martin Chevrolet

January 17, 2024

Recently had warranty service completed that completed in a timely and professional manner. The issue was completely resolved in a much shorter time span than I expected. Thanks to the service team and tech More

by robertskrypek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Robert, We really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Martin Chevrolet

January 17, 2024

Last time I was in for a oil change I was there for 2 hours More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Curt, Thank you so much for your valuable feedback! We sincerely apologize for the delay you experienced in receiving your service. We understand how frustrating that can be and we're working hard to make improvements in this area. In the meantime, we truly appreciate your patience and understanding. - Martin Chevrolet

January 17, 2024

Just all and all happy with service and personal. Good experience for the first visit. More

by yorkjill-chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Thanks for the great review! We look forward to seeing you next time! - Martin Chevrolet

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