Marshall Motor Company Inc.

Great customer service!! We highly recommend Marshall Motor Company in Salina!! Our salesman, Chris, was so helpful. He was not pushy or demanding. We will be looking to hi We highly recommend Marshall Motor Company in Salina!! Our salesman, Chris, was so helpful. He was not pushy or demanding. We will be looking to him for our next vehicle when the time comes. More

Great Customer Service Chris Jorden has been the sales representative that i go through every time i go to marshall motors. He is excellent at what he does. i know alone in Chris Jorden has been the sales representative that i go through every time i go to marshall motors. He is excellent at what he does. i know alone in my family we have bought three vehicles total through him. He is very respectful and very helpful. Very nice person good sense of humor never been rude always addressed my wife and i as yes sir/maam or no maam. Definitely would recommend him to anyone! More

My vehicle buying experience Very professional and easy to business with, took the time to find me the vehicle with the options I was looking for along with great communicatio Very professional and easy to business with, took the time to find me the vehicle with the options I was looking for along with great communication....willingness to work with pricing....went over all the options with vehicle didn't feel rushed or high pressured...this dealership gets it..knows how to take care of you...Highly recommend you go speak with Chris Endreshak More

Marshall Motors has "Big Heart!" While in a crisis, Marshall Motors quickly helped us to gain reliable transportation to get medical treatment that I and my spouse needed. They brough While in a crisis, Marshall Motors quickly helped us to gain reliable transportation to get medical treatment that I and my spouse needed. They brought the car we selected to our door to test drive, at a more than fair and reasonable price. Thanks to their sales person, Dan Barlow. He has heart! Thanks Marshall motors, More

No pressure sales! No pressure to buy. Willingness to answer questions with vast knowledge about vehicle. All staff encountered was patient, extremely friendly and wil No pressure to buy. Willingness to answer questions with vast knowledge about vehicle. All staff encountered was patient, extremely friendly and willing to help with entire process. More

excellent service the salesman was very friendly and was originally interested in what we wanted in a new vehicle. He worked with us to get us a fair trade in value and the salesman was very friendly and was originally interested in what we wanted in a new vehicle. He worked with us to get us a fair trade in value and financing options. The salesman also introduced us to the support staff and the various service staff. We would recommend anyone to buy a car from Marshall Motors. More

Excelent Service I received 5 star rating. Kristen is awesome, and a very professional sales person. I visited with Kristen and she helped me find a VW Beetle t I received 5 star rating. Kristen is awesome, and a very professional sales person. I visited with Kristen and she helped me find a VW Beetle that I love. Thank you Kristen for giving me World Class Service. More

Strait forward.Gave the facts with no pressure. Sarah was very professional, informative and made buying our Rogue a very pleasant experience. This is our second vehicle from this dealership. Everyo Sarah was very professional, informative and made buying our Rogue a very pleasant experience. This is our second vehicle from this dealership. Everyone was very helpful.& pleasant. They never pressure you but also make sure you have all the facts. Sarah made sure she went over every detail from operating the cruise to which side the fuel tank is on and everything in between. We have always done our vehicle maintenance at this dealership with same professionalism and pleasant experience every time so it is worth the 50 mile drive to know they have checked everything. More

The dealer was good, the dealership was awful. When I first came in my experience was great. I found a car I loved and bought it through a loan. After I bought the car I found out they over looked When I first came in my experience was great. I found a car I loved and bought it through a loan. After I bought the car I found out they over looked something and that my power steering rack had a crack in it and it would cost $750 to fix. Also when my car went through service they didn't do an oil change or tire rotation, this made me this maybe the didn't do anything else they were supposed to. Then I waited for my title to come through the mail, it's never did, so I suspected maybe I didn't need to this time and went to go get my tag. Turns out you couldn't with out the title and the dealership claims I lost it and said I will have to drive illegally until they get me a new title, even though I never got any mail from them that included a sale slip or title; and didn't sign for anything at my home either. I asked them what would happen if I got pulled over and their answer was to explain they're ordering me a title and HOPE I don't get a ticket. "Hope" this is a joke. I find this place disrespectful to me over the phone, irresponsible with items like a title and getting a simple service job done. The only good part was my sales person. Never will I tell people to go there or go back. Thank you More

Overall positive experience When emailing the dealership, I communicated with Sunny. He was prompt with information and willing to work with me when I had to reschedule a test dr When emailing the dealership, I communicated with Sunny. He was prompt with information and willing to work with me when I had to reschedule a test drive. When I arrived at the dealership Sunny, wasn't able to help me so Ryan took over the sale. I knew what I wanted and found it online in the color I wanted (Nissan Rogue) at this dealership at a decent price. The vehicle was listed less than what I was expecting to pay and when I aksed why it was discounted so much they told me because it had been on the lot for awhile. I belive them, but there was also a small ding on the door along with some red paint transfer (the Nissan was gold). They offered what I felt was full market vaule on my trade-in. Most everything went fine. Any questions I had was answered to my satisfaction. I don't like how the sales person brought over the estimated payments without ever discussing my credit or finances with me first. He then wanted me to sign off that I was with the numbers on the sheet, when I asked what interest rate they were calculated at he said 10%, but it was just a ball park. I signed off on the paper, but not before crossing out all the figures calculated at that high intrest. After running my credit, he then started talking to me about payments and such without letting me know what interest rate the bank gave. When I asked he had to go back to the finance guy to find out. I wish the salesman would know the numbers before trying to discuss payments and such. Overall I was pleased with the purchase and the friendliness of the staff. The building was clean and they had a small play area that kept the kids entertained while we waited. Thanks! More