Marshall Ford

Pofessional Tyler (& Justin, his first week so he was in training) were my sales representatives. Tyler was very knowledgeable of the vehicles. Both were courte Tyler (& Justin, his first week so he was in training) were my sales representatives. Tyler was very knowledgeable of the vehicles. Both were courteous & helpful. More

Worth the Drive I found this Honda Pilot on line, live in La and drove to Texas. Customer service great, lady I dealt with was the best I have ever met. Thank you... I found this Honda Pilot on line, live in La and drove to Texas. Customer service great, lady I dealt with was the best I have ever met. Thank you... More

I have purchased all of my vehicles from Marshall Ford. We always get excellent service which is the reason we always go back to them when we want to make a new purchase. We always get excellent service which is the reason we always go back to them when we want to make a new purchase. More

Awesome! My main point of contact is Diane. She leads a great team of professionals, in every shape and form. The service department bends over backwards to My main point of contact is Diane. She leads a great team of professionals, in every shape and form. The service department bends over backwards to answer all of your questions with excellent suggestions. I won't have my old Ranger serviced anywhere else! More

Dissatisfaction with dealership Traded in excellent condition 2009 Honda Accord for 2013 Ford Limited. Limited sold at Blue Book price as excellent condition. Upon final discussion w Traded in excellent condition 2009 Honda Accord for 2013 Ford Limited. Limited sold at Blue Book price as excellent condition. Upon final discussion with sales person was told limited involved in in MINOR rear end accident. Quote from salesman "I would never sell you a Lemon".Day 1 mechanical conditions was told nothing wrong. Continued experienceing problems and told no issues. 3 month in problems resulting in 1,000.00 out of pocket. Warranty purchased did not cover. Immediately after paying for repair traded for New Toyota Tundra. Ran car fax on limited found out involved in rear end accident with MAJOR frame damage. Additional problems found with over 6,000.00 in engine repairs and 3 cracked wheels. I will NEVER do business there again. Took New Edge in for free oil change and will never return to this Dealer again. Pretty sorry that I'll be paying for this for many years to come. More

Service review I took my truck in for service. The service manager was polite and handle my request promptly. The service was completed within a reasonable amount I took my truck in for service. The service manager was polite and handle my request promptly. The service was completed within a reasonable amount of time. The service was reviewed with me. I was very satisfied with my experience. More

Nothing but love All I can say is this Ford is the best dealership and Mr. Henry Houston was on point on everything he was saying and someone I would deal with in the All I can say is this Ford is the best dealership and Mr. Henry Houston was on point on everything he was saying and someone I would deal with in the future More

Excellent customer service from Mr. Lee Gilbert, great guy I would recommend this dealership to any one of my family or friends which i already have. Lee made my car buying experience easy, stress free, and a I would recommend this dealership to any one of my family or friends which i already have. Lee made my car buying experience easy, stress free, and as quick as the banks allowed. He went above and beyond with everything he did for us. I would send anyone directly to him for a car everyday of the week with the great service i received from him and the other people that worked on the deal. Thanks Lee and Marshall Ford for my new Chrysler 200, I love it, its perfect for a cool Mimi which is exactly what i wanted. More

Fantastic customer service, worth the drive! We shopped at multiple dealerships in Louisiana and left them feeling deflated. We called the delearership and told them we would be there in an hour We shopped at multiple dealerships in Louisiana and left them feeling deflated. We called the delearership and told them we would be there in an hour, gave them details on what we were looking for and how much we have to spend. They had the paperwork ready along with the exact car we wanted for the price which turned out lower than expected! friendly service too! More

God Send My parents informed me of their wonderful experience at Marshall Ford with Stephanie. Months later I shared their experience as I purchased a 2017 For My parents informed me of their wonderful experience at Marshall Ford with Stephanie. Months later I shared their experience as I purchased a 2017 Ford Edge! I am so grateful! Stephanie is an awesome person and is phenomenal at what she does!!! Every person that I encountered at Marshall Ford was friendly and the process was quick and it really went smooth! Thanks again Stephanie!!! Your expertise and care is appreciated!! More