Marshall Ford
Marshall, TX
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My salesperson, Carlyle Cooper, was knowledgeable, patient, and committed to customer service. Integrity and honesty depict this dealership. They will be my "go-to" dealership for my future purchases. patient, and committed to customer service. Integrity and honesty depict this dealership. They will be my "go-to" dealership for my future purchases. Mark Larson (finance department) made sure that all of the paperwork parts of the deal were seamless and easy to understand. I am grateful that the above mentioned two people were part of the sales process. Thank you Marshall Ford. Regards, Stewart Simpson More
I contacted them. .they responded back with a request for my phone number, I gave it to them to contact me and they never did. They ignored me after I gave them the inf .they responded back with a request for my phone number, I gave it to them to contact me and they never did. They ignored me after I gave them the information they requested. More
As always, Tim and others went above and beyond to make sure that I got exactly what I wanted. My Ford Ranger was ordered and came in BEFORE the predicted arrival date. I made some additional modificatio sure that I got exactly what I wanted. My Ford Ranger was ordered and came in BEFORE the predicted arrival date. I made some additional modifications and those, too were finished perfectly and right on time. Each visit or call, I was greeted with courtesy and an eagerness to satisfy my requests. I really appreciate having an outstanding dealership in Marshall, even if we are a small town. More
Mike and Tyler were a pleasure to work with from start to finish, I couldn't have asked for a better experience. Sometimes purchasing a new vehicle can be a not so pleasant experience. This was not the case, finish, I couldn't have asked for a better experience. Sometimes purchasing a new vehicle can be a not so pleasant experience. This was not the case, just as other purchases in the past have been there. More
I took my car back to them and they promptly fixed a problem that I was experiencing. I could have not asked for better service. They fixed a problem that another dealership had incorrectly diagnosed. T problem that I was experiencing. I could have not asked for better service. They fixed a problem that another dealership had incorrectly diagnosed. The other dealership said it was not under warranty and refused to fix it. More