Marshall Dry Ridge Toyota - Service Center

I recently bought a 2013 Camry here, and have loved the service I have received thus far. I was able to bring my car in for service, get lunch, enjoy the fire, use WiFi to work on work, and enjoy free drin service I have received thus far. I was able to bring my car in for service, get lunch, enjoy the fire, use WiFi to work on work, and enjoy free drinks in the café. Everyone was very helpful, and willing to answer questions I had! More

Mark was by far the best employee I have come in contact with at Dry Ridge Toyota. Due to previous rudeness experienced in the body shop, I have been avoiding getting any type of maintenance done there. I with at Dry Ridge Toyota. Due to previous rudeness experienced in the body shop, I have been avoiding getting any type of maintenance done there. It, however, was mandatory for me to get a transmission flush at the dealership, so I was forced to go back. It turned into a great experience though, because Mark was such a helpful, caring, and patient employee. I will definitely return for general maintenance needs and hopefully will experience the same kindness that Mark showed me and get to work with him again. More

Overall experience with Dry Ridge Toyota has always been excellent. The service department is always very friendly. Getting an appointment that works with my schedule has never been a problem. excellent. The service department is always very friendly. Getting an appointment that works with my schedule has never been a problem. More

Mark was very kind in explaining our recommended service and the lifetime extended warranty program with the transmission. He listened, sat down and talked, and treated you with respect and honesty.. and the lifetime extended warranty program with the transmission. He listened, sat down and talked, and treated you with respect and honesty.. More

I have tried (pretty much) most all of the Toyota dealerships around Cincinnati/N. KY. While not the largest, it's easily the nicest ! In my opinion, it's really easy to get to also because even du dealerships around Cincinnati/N. KY. While not the largest, it's easily the nicest ! In my opinion, it's really easy to get to also because even during rush hour, traffic south of Florence is much lighter than everywhere else. I didn't get to try it out, but they do have a coffee-shop style cafe that looks real nice and even an exercise room w/ treadmills and a weight machine. The Service Department was great. They were able to get me in quickly on very short notice, and (compared w/ others) they seemed very thorough (& honest) hithout me having to ask certain questions. I would definitely recommend to others. More

Dry Ridge Toyota is a great dealer. I gave 5 stars because this is where I go in to get my suzuki grand vitara serviced, and they always do a superb job. Not only are they friendly, but they really ta because this is where I go in to get my suzuki grand vitara serviced, and they always do a superb job. Not only are they friendly, but they really talk to you and help you out, and you also get a car wash! I go to Dry Ridge Toyota because they take great care of my car and I am always pleased with the outcomes and prices. More

I was late for my 9 am appointment due to poor road conditions. Mark was very accommodating and took care of my vehicle when I brought it in later the same day. conditions. Mark was very accommodating and took care of my vehicle when I brought it in later the same day. More

Mark was very friendly. He was honest about the needed service for our vehicle. He was very knowledgeable about the operation of our vehicle. He was helpful letting us know about the factory warranty left service for our vehicle. He was very knowledgeable about the operation of our vehicle. He was helpful letting us know about the factory warranty left on our car and about the extended service warranty we have on our car and when it will expire. We were very happy we chose Dry Ridge Toyota to purchase of car and continue to get our car serviced there. They are a very friendly group of people there and care about the people that not only buy there cars there, but get them serviced there. Thank you Dry Ridge Toyota. More

Service was performed efficiently and waiting area is comfortable and inviting. Mark took time to listen to my concerns about the vehicle, troubleshoot and come up with a satisfactory solution. comfortable and inviting. Mark took time to listen to my concerns about the vehicle, troubleshoot and come up with a satisfactory solution. More

I purchased a new Sienna in 2003 at Dry Ridge Toyota. My experience then was very positive and nothing has changed over the years. The van has only been serviced at this dealership because I have been exce experience then was very positive and nothing has changed over the years. The van has only been serviced at this dealership because I have been exceptionally pleased with their friendliness, truthfulness and work. The one thing I appreciate is their ability to complete the service within their estimated timeline. I also appreciate people like Mark Eldridge, and the other service writers who have been very helpful with my questions and concerns. I was very impressed with Mark on this last visit as he kept me informed about my vehicle repairs and also what maintaince would be needed in the future. I also appreciate that they have never tried to sell me a service that wasn't needed. Finally, I also appreciate the friendliness of all the dealership personnel. This includes Mr. Marshall who always has a greeting if he is in the dealership. I have also purchased a used car from one of their used car lots and had the same positive experience. I do recommend Dry Ridge to anyone who wants to avoid a negative car buying, or service, experience. My next Toyota will come from this dealership unless their environment changes from their current friendly, helpful and neighborly atmosphere. Doug More