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Marshall Dry Ridge Toyota

Dry Ridge, KY

3.4
155 Reviews

9 Taft Highway

Dry Ridge, KY

41035

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Showing 155 reviews

February 22, 2013

I recently bought a 2013 Camry here, and have loved the service I have received thus far. I was able to bring my car in for service, get lunch, enjoy the fire, use WiFi to work on work, and enjoy free drin More

by ecarson01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Griese
Apr 10, 2013 -

Marshall Dry Ridge Toyota responded

We are glad that you chose Dry Ridge Toyota to service your new purchase needs. We are also excited to hear that you enjoyed many of the special features that our incredible new facility has to offer. We will be here for you for years to come, and look forward to exceeding your expectations! Thanks! Chris Hartsfield

February 05, 2013

Mark was by far the best employee I have come in contact with at Dry Ridge Toyota. Due to previous rudeness experienced in the body shop, I have been avoiding getting any type of maintenance done there. I More

by Masseyke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge, Mark Eldridge
Apr 10, 2013 -

Marshall Dry Ridge Toyota responded

We appreciate your kind words regarding your experience with Mark Eldridge. Thank you for allowing us the opportunity to turn a potentially negative experience into an excellent one. We will be here for you for years to come! Thanks again! Chris Hartsfield

January 31, 2013

Overall experience with Dry Ridge Toyota has always been excellent. The service department is always very friendly. Getting an appointment that works with my schedule has never been a problem. More

by jayne.pangburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Apr 10, 2013 -

Marshall Dry Ridge Toyota responded

Craig Covey, and his service team are glad that they were able to make your experience an excellent one. Customer satisfaction is a priority here at Dry Ridge Toyota, and it is good to see a smiling customer! Thanks, Chris Hartsfield

January 31, 2013

Mark was very kind in explaining our recommended service and the lifetime extended warranty program with the transmission. He listened, sat down and talked, and treated you with respect and honesty.. More

by TNCannon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge, Mark Eldridge
Apr 10, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for your kind words regarding the service you received from Mark Eldridge during your last visit. We appreciate the time you took from your busy schedule to let those who visit this site know of the way you were treated. Your business is greatly appreciated! Thanks! Chris Hartsfield

January 24, 2013

My buying experiance was great. I live almost 200 miles from Dry Ridge. Because I have dealt with them previously I did not hesitate to go back to them. This is the third vehicle I have bought from Larry More

by TomJump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Mike,Chris, Randy, Chris Hartsfield, Mike Griese, Larry Lawson
Apr 10, 2013 -

Marshall Dry Ridge Toyota responded

Those of us here at Dry Ridge Toyota appreciate your business, and the fact that you travelled a great distance to get here. If there is anything further that we can do to continue out relationship, please don't hesitate to call us. Larry Lawson has seen this review, and is also greatly appreciative. Thank You, Chris Hartsfield

January 23, 2013

Had a good experience. Went to buy used and decided to get a new Camry. Price was lowest around. I will only buy A Toyota and I am sure I will return to Dry Ridge for my next one. More

by Ecsanders
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 10, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for your support, and for trusting you business with Dry Ridge Toyota. We look forward to exceeding your expectations for years to come. Thanks, Chris Hartsfield

January 17, 2013

I have tried (pretty much) most all of the Toyota dealerships around Cincinnati/N. KY. While not the largest, it's easily the nicest ! In my opinion, it's really easy to get to also because even du More

by tundrarate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Jan 18, 2013 -

Marshall Dry Ridge Toyota responded

We certainly appreciate your kind words. Mr. Marshall and his entire team work hard to provide the customer with the best possible experience. We look forward to serving your automotive needs for years to come. Thanks, Chris Hartsfield

January 15, 2013

Dry Ridge Toyota is a great dealer. I gave 5 stars because this is where I go in to get my suzuki grand vitara serviced, and they always do a superb job. Not only are they friendly, but they really ta More

by afish133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Jan 18, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for taking time out of your busy day to share your recent experience with us. We will continue to serve you in the same manner, and look forward to your next visit. Please remember that we have a cafe that serves breakfast and lunch Monday through Friday, and also a fitness center for your convenience. Chris Hartsfield

January 05, 2013

I felt zero pressure at this dealership. Everyone was very friendly and the service was EXCELLENT!!!! Thanks Dry Ridge Toyota. I LOVE MY TOYOTA CAMRY! More

by angela.hopper.146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hartsfield, Mike Griese, Bernie Lozier
Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

Thanks Angela for taking the time to let us know that we are doing an excellent job! It is always exciting when the customer gets involved, and makes the process fun for both parties! We appreciate your business and look forward to seeing you again soon! Thanks! Chris Hartsfield Sales Manager

December 30, 2012

Everything about my visit was great. The employees gave me a couple minutes to look around and then catered to my every need. The sales associate Bennie was so nice and friendly. It was like doing business More

by crimsonwave123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennie Niece
Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

We are glad that you enjoyed your sales experience here at Dry Ridge Toyota. We work hard every day to make sure that the customer is always first, and that your experience will be a good one. Thanks a million! Chris Hartsfield

Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

We are glad that you enjoyed your sales experience here at Dry Ridge Toyota. We work hard every day to make sure that the customer is always first, and that your experience will be a good one. Thanks a million! Chris Hartsfield

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