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Marshall Dry Ridge Toyota

Dry Ridge, KY

3.2
158 Reviews
Thirteen time Toyota Presidents Award Winner, proudly serving Dry Ridge, KY and the Greater Cincinnati area. We have been family owned and operated since 1989. From new Toyota models to used cars. From maintenance and repairs to Toyota finance Marshall Dry Ridge Toyota has you covered. The Marshall Dry Ridge Toyota auto repair and service team believes excellence is a continuous pursuit. As such, we are constantly training, re-training, and upgrading our maintenance shops with the latest technologies available. Come once, and you’ll immediately see the difference. You don’t have to take just our word for it, ask around. The word on our high level of customer satisfaction has spread fast. And while you wait you can relax in our lounge or enjoy a meal in our cafe’ that is cooked fresh while you wait. Please visit us in person to see our stellar lineup of new Toyota models, including the Camry, Tacoma, Tundra, Corolla, and Highlander. We also have an impressive used car inventory. You can find us easily right off the Dry Ridge exit at 9 Taft Highway, Dry Ridge, KY.
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9 Taft Highway

Dry Ridge, KY

41035

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Showing 158 reviews

March 29, 2013

George was very helpful and very nice. No pressure to purchase from George. He made the whole car buying experience pleasant. I love my new toyota and it was cleaned, fueled up and ready to go. More

by kg4321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Tierney
Apr 11, 2013 -

Marshall Dry Ridge Toyota responded

Thanks for your kind words regarding your experience with George Tierney. He is very appreciative of your comments, and will be here for you when you need him! Thanks! Chris Hartsfield

March 17, 2013

Everyone I encountered at Dry Ridge Toyota was pleasant, prompt, knowledgeable and courteous. The finance manager was focused and well organized. The sales staff was very knowledgeable about the vehicles, a More

by pniehoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2013 -

Marshall Dry Ridge Toyota responded

It is good to see the training and processes that we have in place are working, as revealed here in your review. We all work hard to assure that your needs are met, and your experience is excellent EVERY TIME! Thank you for your business! Chris Hartsfield

March 14, 2013

Aprroximately, a year ago I found and bought a used Solara convertible online from this dealer. The purchasing experience was normal no particular outstanding events. The staff was friendly, knowledg More

by michshir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 11, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for driving such a great distance to allow us to take care of you! Excellent customer service is a goal that we strive to reach, and look to improve on a daily basis. Making your experience a pleasant one is nothing more than "business as usual" here at Dry Ridge Toyota! Thanks! Chris Hartsfield

February 22, 2013

I recently bought a 2013 Camry here, and have loved the service I have received thus far. I was able to bring my car in for service, get lunch, enjoy the fire, use WiFi to work on work, and enjoy free drin More

by ecarson01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 11, 2013 -

Marshall Dry Ridge Toyota responded

We are glad that you chose Dry Ridge Toyota to service your new purchase needs. We are also excited to hear that you enjoyed many of the special features that our incredible new facility has to offer. We will be here for you for years to come, and look forward to exceeding your expectations! Thanks! Chris Hartsfield

February 06, 2013

Mark was by far the best employee I have come in contact with at Dry Ridge Toyota. Due to previous rudeness experienced in the body shop, I have been avoiding getting any type of maintenance done there. I More

by Masseyke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Eldridge
Apr 11, 2013 -

Marshall Dry Ridge Toyota responded

We appreciate your kind words regarding your experience with Mark Eldridge. Thank you for allowing us the opportunity to turn a potentially negative experience into an excellent one. We will be here for you for years to come! Thanks again! Chris Hartsfield

January 31, 2013

Overall experience with Dry Ridge Toyota has always been excellent. The service department is always very friendly. Getting an appointment that works with my schedule has never been a problem. More

by jayne.pangburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2013 -

Marshall Dry Ridge Toyota responded

Craig Covey, and his service team are glad that they were able to make your experience an excellent one. Customer satisfaction is a priority here at Dry Ridge Toyota, and it is good to see a smiling customer! Thanks, Chris Hartsfield

January 31, 2013

Mark was very kind in explaining our recommended service and the lifetime extended warranty program with the transmission. He listened, sat down and talked, and treated you with respect and honesty.. More

by TNCannon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Eldridge
Apr 11, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for your kind words regarding the service you received from Mark Eldridge during your last visit. We appreciate the time you took from your busy schedule to let those who visit this site know of the way you were treated. Your business is greatly appreciated! Thanks! Chris Hartsfield

January 24, 2013

My buying experiance was great. I live almost 200 miles from Dry Ridge. Because I have dealt with them previously I did not hesitate to go back to them. This is the third vehicle I have bought from Larry More

by TomJump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Lawson, Mike,Chris, Randy
Apr 10, 2013 -

Marshall Dry Ridge Toyota responded

Those of us here at Dry Ridge Toyota appreciate your business, and the fact that you travelled a great distance to get here. If there is anything further that we can do to continue out relationship, please don't hesitate to call us. Larry Lawson has seen this review, and is also greatly appreciative. Thank You, Chris Hartsfield

January 24, 2013

Had a good experience. Went to buy used and decided to get a new Camry. Price was lowest around. I will only buy A Toyota and I am sure I will return to Dry Ridge for my next one. More

by Ecsanders
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for your support, and for trusting you business with Dry Ridge Toyota. We look forward to exceeding your expectations for years to come. Thanks, Chris Hartsfield

January 17, 2013

I have tried (pretty much) most all of the Toyota dealerships around Cincinnati/N. KY. While not the largest, it's easily the nicest ! In my opinion, it's really easy to get to also because even du More

by tundrarate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Jan 18, 2013 -

Marshall Dry Ridge Toyota responded

We certainly appreciate your kind words. Mr. Marshall and his entire team work hard to provide the customer with the best possible experience. We look forward to serving your automotive needs for years to come. Thanks, Chris Hartsfield

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