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Marshall Dry Ridge Toyota

Dry Ridge, KY

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153 Reviews

9 Taft Highway

Dry Ridge, KY

41035

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Showing 153 reviews

January 31, 2013

Overall experience with Dry Ridge Toyota has always been excellent. The service department is always very friendly. Getting an appointment that works with my schedule has never been a problem. More

by jayne.pangburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Apr 10, 2013 -

Marshall Dry Ridge Toyota responded

Craig Covey, and his service team are glad that they were able to make your experience an excellent one. Customer satisfaction is a priority here at Dry Ridge Toyota, and it is good to see a smiling customer! Thanks, Chris Hartsfield

January 31, 2013

Mark was very kind in explaining our recommended service and the lifetime extended warranty program with the transmission. He listened, sat down and talked, and treated you with respect and honesty.. More

by TNCannon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge, Mark Eldridge
Apr 10, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for your kind words regarding the service you received from Mark Eldridge during your last visit. We appreciate the time you took from your busy schedule to let those who visit this site know of the way you were treated. Your business is greatly appreciated! Thanks! Chris Hartsfield

January 24, 2013

My buying experiance was great. I live almost 200 miles from Dry Ridge. Because I have dealt with them previously I did not hesitate to go back to them. This is the third vehicle I have bought from Larry More

by TomJump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Mike,Chris, Randy, Chris Hartsfield, Mike Griese, Larry Lawson
Apr 10, 2013 -

Marshall Dry Ridge Toyota responded

Those of us here at Dry Ridge Toyota appreciate your business, and the fact that you travelled a great distance to get here. If there is anything further that we can do to continue out relationship, please don't hesitate to call us. Larry Lawson has seen this review, and is also greatly appreciative. Thank You, Chris Hartsfield

January 23, 2013

Had a good experience. Went to buy used and decided to get a new Camry. Price was lowest around. I will only buy A Toyota and I am sure I will return to Dry Ridge for my next one. More

by Ecsanders
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 10, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for your support, and for trusting you business with Dry Ridge Toyota. We look forward to exceeding your expectations for years to come. Thanks, Chris Hartsfield

January 17, 2013

I have tried (pretty much) most all of the Toyota dealerships around Cincinnati/N. KY. While not the largest, it's easily the nicest ! In my opinion, it's really easy to get to also because even du More

by tundrarate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Jan 18, 2013 -

Marshall Dry Ridge Toyota responded

We certainly appreciate your kind words. Mr. Marshall and his entire team work hard to provide the customer with the best possible experience. We look forward to serving your automotive needs for years to come. Thanks, Chris Hartsfield

January 15, 2013

Dry Ridge Toyota is a great dealer. I gave 5 stars because this is where I go in to get my suzuki grand vitara serviced, and they always do a superb job. Not only are they friendly, but they really ta More

by afish133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Jan 18, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for taking time out of your busy day to share your recent experience with us. We will continue to serve you in the same manner, and look forward to your next visit. Please remember that we have a cafe that serves breakfast and lunch Monday through Friday, and also a fitness center for your convenience. Chris Hartsfield

January 05, 2013

I felt zero pressure at this dealership. Everyone was very friendly and the service was EXCELLENT!!!! Thanks Dry Ridge Toyota. I LOVE MY TOYOTA CAMRY! More

by angela.hopper.146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hartsfield, Mike Griese, Bernie Lozier
Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

Thanks Angela for taking the time to let us know that we are doing an excellent job! It is always exciting when the customer gets involved, and makes the process fun for both parties! We appreciate your business and look forward to seeing you again soon! Thanks! Chris Hartsfield Sales Manager

December 30, 2012

Everything about my visit was great. The employees gave me a couple minutes to look around and then catered to my every need. The sales associate Bennie was so nice and friendly. It was like doing business More

by crimsonwave123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennie Niece
Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

We are glad that you enjoyed your sales experience here at Dry Ridge Toyota. We work hard every day to make sure that the customer is always first, and that your experience will be a good one. Thanks a million! Chris Hartsfield

Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

We are glad that you enjoyed your sales experience here at Dry Ridge Toyota. We work hard every day to make sure that the customer is always first, and that your experience will be a good one. Thanks a million! Chris Hartsfield

December 29, 2012

I was late for my 9 am appointment due to poor road conditions. Mark was very accommodating and took care of my vehicle when I brought it in later the same day. More

by lnewberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for your kind words. Our entire service department appreciates your business, and look forward to serving you again in the near future! Thank You, Chris Hartsfield

December 22, 2012

Mark was very friendly. He was honest about the needed service for our vehicle. He was very knowledgeable about the operation of our vehicle. He was helpful letting us know about the factory warranty left More

by skhs1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

We at Dry Ridge Toyota appreciate the time you took out of your busy day to leave kind words about our staff. We all work hard here to ensure that the experience is a pleasant one for you, and make every effort to improve so that the next visit is better than the previous! Thanks Again! Chris Hartsfield

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