Marshall Dry Ridge Toyota

I bought a new Tundra truck from this place in 2011, I thought my oil change was still covered, but that is not the issue at all, I do not mind paying for services done. I asked the service manager how lo thought my oil change was still covered, but that is not the issue at all, I do not mind paying for services done. I asked the service manager how long this would take and he told me about an hour, well this was a 2 hour and twenty minute oil change! I do not find this at all reasonable, this is the second time this has happened, I will never buy a car from this dealership again, nor will anyone I know, the service is BAD! I will never be back to this dealership and I would never tell anyone to go there, They gave us a great deal, but the service, no way ever again. More

I just got a new Scion from Dry Ridge Toyota, and I could not have had a better experience! The sales team (especially Trey) was extremely friendly and professional, and they worked to get me an amazing pric not have had a better experience! The sales team (especially Trey) was extremely friendly and professional, and they worked to get me an amazing price on a great car. The showroom was beautiful, the sales process was very low-pressure and customer-focused, and the price was unbelievable. I cannot say enough good things about Dry Ridge Toyota. They have definitely become our new car dealer. More

Once again, I had a GREAT experience at Dry Ridge Toyota. They got me right in and took care of my truck right away. For what it's worth, I did get to try the in-store "diner", and it's fantastic! (I'm no They got me right in and took care of my truck right away. For what it's worth, I did get to try the in-store "diner", and it's fantastic! (I'm not kidding.). Sorry I've been a bit delayed at getting this write-up in for you, but I do want to pass on that I appreciate the GREAT service and want to re-pay by getting it in ! Richard More

I drive 30 minutes to Dryridge Toyota for my SUV to be serviced because of the high quality customer service offered. The appointment times offered are flexible and the work is always completed in a time serviced because of the high quality customer service offered. The appointment times offered are flexible and the work is always completed in a timely manner. I also appreciate the the super friendly atmosphere. I can get a bite to eat at the little deli and watch tv or workout in the mini gym if I'm in the mood. Overall I highly recommend this dealership to anyone who is looking to be treated as valued customer even after they leave the lot with a new or used vehicle! More

My wife and I recently purchased a 2013 Toyota Tundra from George Tierney and added accessories to it with the help of Mike Griese. Both gentlemen were very professional, and had a "low pressure" sales from George Tierney and added accessories to it with the help of Mike Griese. Both gentlemen were very professional, and had a "low pressure" sales presence about them, which is why we decided to buy from Dry Ridge Toyota. We had looked at a dealer that was closer to where we live but were "turned off" by their high pressure sales tactics. We love our Tundra and feel we got a very fair price on it. We will definitly consider purchasing another vehicle from them. More

Gabe/Mike/Aaron - All three went above and beyond to make sure my wife and I were satisfied and had a great experience at Dryridge Toyota. I would recommend them to anyone and I will be buying cars there fr sure my wife and I were satisfied and had a great experience at Dryridge Toyota. I would recommend them to anyone and I will be buying cars there from now on. More

Upon arrival at Dry Ridge Toyota Scion, we were greeted by Kyle Ganshirt in a very professional and friendly way. At no time did Kyle pressure us into any kind of purchase and answered all questions we ha by Kyle Ganshirt in a very professional and friendly way. At no time did Kyle pressure us into any kind of purchase and answered all questions we had. He was very instrumental in describing the model we were interested in and explained all options. We asked if we could look around and if he could get back with us later, 30 mins. or so later, in the showroom we had questions about a car on display and he was more than willing to answer any and all of our questions about the extra options offered on this particular Camry SE. Satisfied with his answers and with the assistance of Mike Griese the deal was finalized. Very happy with the experience and would highly recommend Kyle and Mike as a team. More

We were very impressed with how quickly the service department resolved the issue of our power steering. Mark Eldridge contacted us with the status and was very professional and helpful. We highly re department resolved the issue of our power steering. Mark Eldridge contacted us with the status and was very professional and helpful. We highly recommend Dry Ridge Toyota for their Service Department. The Highlander runs very well and the repaired our brakes which we had no idea that they were in bad shape due to the Service Department doing an overall check. We were glad they did that. More

I had an awesome experience at Dry Ridge. First of all, I went there instead of Toyota in Florence, because my buying experience 4 yrs ago was painfully awful. Went into Dry Ridge on a Thursday, expecting to went there instead of Toyota in Florence, because my buying experience 4 yrs ago was painfully awful. Went into Dry Ridge on a Thursday, expecting to just look and take a test drive of a 2013 Tacoma. Instead, I got some solid and fair numbers and two days later, went back and purchased the truck. Haven't regretted it since. Love the vehicle and love the atmosphere and the people who I dealt with. Will definitely go back for my next Toyota purchase, although I love my new truck so much that it may be quite a while till I go "Truck Shopping" again. Great price. Great attitude. Great total experience. More

Finally!!! A dealership that understands the value of good customer service! We will go back for all our future needs! Thank you for treating us with respect and being honest and fair! good customer service! We will go back for all our future needs! Thank you for treating us with respect and being honest and fair! More