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Marshall Dry Ridge Toyota
Dry Ridge, KY
153 Reviews
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Showing 153 reviews
July 27, 2013
They people were very polite and great to work with. They made the experience a pleasant and easy one. The facilities were very clean and inviting. This is our second purchase from them and we wouldn' They made the experience a pleasant and easy one. The facilities were very clean and inviting. This is our second purchase from them and we wouldn't go anywhere else. We would recommend them to anyone. More
by UKGirl79
Employees Worked With
And Zachery Delaney and Aaron Burleson, Mike Griese
Helpful July 08, 2013
I didn't plan to shop at Dry Ridge. I knew the exact car I wanted, and had requested a handful of quotes from other dealerships. I was familiar with all of the "hidden" fees in the business, and had al car I wanted, and had requested a handful of quotes from other dealerships. I was familiar with all of the "hidden" fees in the business, and had already secured what would have been a fair deal at Kerry Toyota in Florence. Because I drove from the South, I passed Dry Ridge on my way to Florence. I walked in, knowing that it wouldn't hurt to show them Kerry's offer and see if they could work with it (besides, it would shorten my drive to buy a new car). I was very impressed when I first approached a salesman. He was very polite and offered to help us in just a few minutes after he finished working with another customer. In seconds, another sales man came outside. The first man that approached us asked if the other salesman would mind to assist us because he was busy. I didn't expect that. In a commission based business, my expectations were exceeded in basically seeing one salesman give his customer to another salesman just so we wouldn't have to wait. I would have gladly waited, but we didn't have to. We were introduced to Michael (not the sales manager, but a newer employee whos name is not yet listed on this website). We were both honest with each and told it like it was. In the end, they not only met Kerry's price, but beat it. Both the new salesman Michael, and the sales manager, Mike made us feel at home. They generally seemed sincere and excited about their business. It is the twenty-first century. To the customer who wants the best fair price, it is too easy to be well informed. Dry Ridge will work in those conditions. They appreciate someone giving them a chance to do business with them. Even though Dry Ridge gave me the best bottom line, the price isn't everything. I know that they will also offer great service. I am new to the area, and have bought new Toyotas all of my adult life. I will be relocating to Cincy in a very short while. It will be worth it to me to drive a little South for all of my service and future car needs. These guys give you a great deal, and just leave you feeling good inside. Go to the bargaining table very informed. Edmunds is a great place to start. And after you are informed, take your business to Dry Ridge. More
by toddtipton
Employees Worked With
Michael, Mike Griese
July 05, 2013
Nice people and great customer service. Excellent facility with play area for children, a gym and cafe. Would highly recommend! The experience was 100 times better than other northern KY Toyota deal facility with play area for children, a gym and cafe. Would highly recommend! The experience was 100 times better than other northern KY Toyota dealers. More
by jrwagoner73
Employees Worked With
Mike Griese and Mike Appleman, Mike Griese
June 26, 2013
The vehicle I purchased was incredible, the salesman was very friendly and accomodating. The overall experience was the best I have had in many years, and I recomend the dealer to my friends. very friendly and accomodating. The overall experience was the best I have had in many years, and I recomend the dealer to my friends. More
by johnrohrig
Employees Worked With
Mike Griese, Bonnie Finley, Bennie Niece
June 21, 2013
Everyone that I dealt with at the dealership while buying my new 2013 Toyota Avalon Limited Hybrid was very nice and very helpful. Steve Begley my sales associate went above and beyond during the deal proce my new 2013 Toyota Avalon Limited Hybrid was very nice and very helpful. Steve Begley my sales associate went above and beyond during the deal process. I live in Covington Ky, but was willing to drive the distance to Dry Ridge Toyota because their prices were lower than all of the Toyota dealerships here in the Northern Kentucky area. I am a loyal customer when it comes to taking my vehicle in for service so I look forward to taking my Toyota to them to have service done on it. I would definitely recommend this dealership to anyone that is thinking of buying a new Toyota. More
by SLI1
Employees Worked With
Chris Hartsfield, Mike Griese, Aaron Burleson, Bonnie Finley
June 07, 2013
I bought a new Tundra truck from this place in 2011, I thought my oil change was still covered, but that is not the issue at all, I do not mind paying for services done. I asked the service manager how lo thought my oil change was still covered, but that is not the issue at all, I do not mind paying for services done. I asked the service manager how long this would take and he told me about an hour, well this was a 2 hour and twenty minute oil change! I do not find this at all reasonable, this is the second time this has happened, I will never buy a car from this dealership again, nor will anyone I know, the service is BAD! I will never be back to this dealership and I would never tell anyone to go there, They gave us a great deal, but the service, no way ever again. More
by gutershuter
Employees Worked With
Craig Covey
June 03, 2013
I just got a new Scion from Dry Ridge Toyota, and I could not have had a better experience! The sales team (especially Trey) was extremely friendly and professional, and they worked to get me an amazing pric not have had a better experience! The sales team (especially Trey) was extremely friendly and professional, and they worked to get me an amazing price on a great car. The showroom was beautiful, the sales process was very low-pressure and customer-focused, and the price was unbelievable. I cannot say enough good things about Dry Ridge Toyota. They have definitely become our new car dealer. More
by kimi21
Employees Worked With
Trey Marshall
May 16, 2013
Once again, I had a GREAT experience at Dry Ridge Toyota. They got me right in and took care of my truck right away. For what it's worth, I did get to try the in-store "diner", and it's fantastic! (I'm no They got me right in and took care of my truck right away. For what it's worth, I did get to try the in-store "diner", and it's fantastic! (I'm not kidding.). Sorry I've been a bit delayed at getting this write-up in for you, but I do want to pass on that I appreciate the GREAT service and want to re-pay by getting it in ! Richard More
by tundrarate
Employees Worked With
Mark Eldridge
April 27, 2013
I drive 30 minutes to Dryridge Toyota for my SUV to be serviced because of the high quality customer service offered. The appointment times offered are flexible and the work is always completed in a time serviced because of the high quality customer service offered. The appointment times offered are flexible and the work is always completed in a timely manner. I also appreciate the the super friendly atmosphere. I can get a bite to eat at the little deli and watch tv or workout in the mini gym if I'm in the mood. Overall I highly recommend this dealership to anyone who is looking to be treated as valued customer even after they leave the lot with a new or used vehicle! More
by Cytomel
Employees Worked With
Mark Eldridge
April 14, 2013
My wife and I recently purchased a 2013 Toyota Tundra from George Tierney and added accessories to it with the help of Mike Griese. Both gentlemen were very professional, and had a "low pressure" sales from George Tierney and added accessories to it with the help of Mike Griese. Both gentlemen were very professional, and had a "low pressure" sales presence about them, which is why we decided to buy from Dry Ridge Toyota. We had looked at a dealer that was closer to where we live but were "turned off" by their high pressure sales tactics. We love our Tundra and feel we got a very fair price on it. We will definitly consider purchasing another vehicle from them. More
by 2002maxum
Employees Worked With
George Tierney, Mike Griese
