Marshall Dry Ridge Toyota

The overall experience at Dry Ridge Toyota was great. The sales staff, Michael Applemann II in particular, was helpful, knowledgeable, and committed to making our car buying experience the best it could The sales staff, Michael Applemann II in particular, was helpful, knowledgeable, and committed to making our car buying experience the best it could possibly be. I, without a doubt, will refer this dealership and Michael Applemann II to many friends and family. Thank you. Yours, Cliff Nieman - Harrison Ohio. More

Colerain Toyota is closer to us, but we LOVE the Dry Ridge location because of their excellent service and the friendly staff. Mark Eldridge helped us on our last visit and was friendly, professional an Ridge location because of their excellent service and the friendly staff. Mark Eldridge helped us on our last visit and was friendly, professional and provided excellent work on our Prius. More

I brought my car into the Dry Ridge Toyota Service Center today and had a great experience working with Mark Eldridge. Mark did a great job explaining the service process and reached out several times throu today and had a great experience working with Mark Eldridge. Mark did a great job explaining the service process and reached out several times throughout the day to keep us updated on the status of our car. Our car was serviced without issue and is running great. This was our first service experience at Dry Ridge Toyota and we will definitely be back. Thanks to Mark and team for creating an all around great experience. More

Very fast and friendly sales staff. 2 hours after arriving, I drove home in my new Toyota Tacoma. Paper work done, truck washed, and a full tank of gas. arriving, I drove home in my new Toyota Tacoma. Paper work done, truck washed, and a full tank of gas. More

This is my second time doing business with this dealership. I bought my first RAV4 from Bernie Lozier 16 years ago. Had the same SUV all that time with no problem. Brought it in to trade, and Mi dealership. I bought my first RAV4 from Bernie Lozier 16 years ago. Had the same SUV all that time with no problem. Brought it in to trade, and Mike Appleman came out to greet me. He was nice, polite, helpful and had a good sense of humor. He got me keys to drive and told me the route they took for test driving. Came back and he worked up figures to my satisfaction and I did all the paperwork with Bonnie Finnley, which took only 15 minutes. Washed and gased the car then Mike showed me some important features on the car than away I went. Even more affordable than it was 16 years ago. Oh, by the way, I got another RAV4 2012. Why shouldn't I, the last one ran for me for 16 years. Thanks for the your service, Lady and Gentlemen. Dottie Duckworth More

I was home on vacation and bought a Toyota Tacoma at Dry Ridge Toyota about a year ago. I am in the Army, however, so I do not get my Tacoma serviced regularly in Dry Ridge. I have been going to Rick Hendri Ridge Toyota about a year ago. I am in the Army, however, so I do not get my Tacoma serviced regularly in Dry Ridge. I have been going to Rick Hendrick Toyota in Fayetteville, NC, and have been more than displeased with their facility. I recently returned home to Kentucky and was due for service. So I went back to Dry Ridge Toyota. Mark was EXCELLENT!! He repaired my left rear tire that the facility in NC said that they would not repair. He also informed me that my rotors and drive shaft were warped. The vehicle is only over a year old now, so the faults were deemed a manufacturing problem. I asked Mark to check the alignment also because the truck was shaking at 70 mph. He did find the alignment was off and gave me a discount on the alignment for all of my problems I have been through with the truck. Mind you I was on vacation for only four days when I took the truck in. Mark was quick and efficient in his work though. He did not think that receiving a drive shaft in time would happen before I had to leave. But, because he ordered it immediately he was able to receive it in time to change it out. I was able to make my drive back to North Carolina entirely reassured that nothing was wrong with the truck. Mark has changed my perspective of what service should be and I will no longer be going to Rick Hendrick Toyota to receive service. I will drive an hour to another dealership before I ever go there again! More

Excellent customer service provided by Mark Eldridge. I take all my vehicles over there for servicing and he gives good guide lines and maintenance advice. Even though there is a Toyota dealership in Flore take all my vehicles over there for servicing and he gives good guide lines and maintenance advice. Even though there is a Toyota dealership in Florence closre to me but I drive 30 miles to Toyota Dryridge where the service is always Superb. Thank you Mark from me and my daughter and my family. More

From Gabe McClure to Mike Griese and Bonnie Finley I felt well taken care of and heard. They were all great people to work with so I ended up leaving the lot with the car I wanted at a price I could afford. well taken care of and heard. They were all great people to work with so I ended up leaving the lot with the car I wanted at a price I could afford. I will without question recommend Dry Ridge Toyota to others. As a matter of fact I have already given a family member Gabe's card. They were also great to my sons who were there with me and who are car crazy and actually had more questions than me. Particularly the teenager who will be driving in a year. I truly can't say enough positive things about them. I would have given them 6's on the points scale but the option was not there. More

Both my wife and I have bought cars over the years, and we both agreed that this was the most pleasant experience we had ever had. From the time we walked into the door and met with Scott, we felt welcome we both agreed that this was the most pleasant experience we had ever had. From the time we walked into the door and met with Scott, we felt welcome and part of the family. There was no pressure or pushy sales tactics. Scott showed us our options, discussed what we were looking for, and explained things and answered any questions we had. When we took a test drive, he took us through town, along country roads and on the Interstate which gave us a true measure of the car in different conditions and situations. The negotiations were simple, he offered the car at a good price, explained what was included, and we agreed on the spot. Then Randy met with us and discussed some features we might want to consider. As it had been 8 years since we last bought a car, I appreciated his describing everything and showing us other cars that had the features that he was offering. His approach was 'here are the add-ons, here is the advantages, here is the price' and let us make up our own mind without trying to push us into anything. We did purchase some 'add-ons' and have never regretted it. Then Bonnie met with us. She is truly a delightful lady. She explained the contract in great detail, showed us a detailed breakdown of the costs, arranged financing through Toyota, and showed us how much we had saved with the 0% financing that was available to us. While we were talking to Bonnie, Scott got our car ready, and then he sat with us and gave us a "tour" of our new car, explaining the manuals, then how to operate the key features of the car. He even setup my wife and my smart phones to work with the Bluetooth system. We brought the car back the next evening so the add-ons could be completed on the following day. That's when we met with Mike. Like everyone else, he made us feel at home and explained what he was going to do and then loaned us a car similar to ours to use while they did the work. When we picked up the car that evening, everyone was there. We were encouraged by everyone to come back or call if we had any questions. I truly believe we found our dealer for the rest of our lives. More

This is the 4th automobile I have purchased from Mr. Lozier. He has always been helpful, informed, and patient with me during the buying process. There is no pressure to buy now ! Thanks. Lozier. He has always been helpful, informed, and patient with me during the buying process. There is no pressure to buy now ! Thanks. More