Marshall Dry Ridge Toyota

Great Dealership I just came to the dealership for the first time and spoke with Josh Cook. The dealership is so nice, and I love that they have an area that kept my f I just came to the dealership for the first time and spoke with Josh Cook. The dealership is so nice, and I love that they have an area that kept my five year old occupied. Josh was great, and I am hopeful that we will be back to work with him in the near future! More

they treated me like crap I had low credit score they treated me like crap gave me the run around finally called after 3 or 4 days told me they found me car yeah, what a car th I had low credit score they treated me like crap gave me the run around finally called after 3 or 4 days told me they found me car yeah, what a car then told me they would have work on something else but it would be tommorrow cause bank was closed hmm lie we went to anither marshall dealer got a car today More

Straight shooter, honest and fair. Chris , the used car manager was upfront and honest, and was easy to work with. Boaught a used pathfinder from them and they filled it up before I lef Chris , the used car manager was upfront and honest, and was easy to work with. Boaught a used pathfinder from them and they filled it up before I left and even washed my wife's maxima for her. Great experience. More

Very easy, quick, to the point. I went in with my offer and not only did they met the offer but offered me a cheaper price. They could not meet one of the accessories that I wanted i I went in with my offer and not only did they met the offer but offered me a cheaper price. They could not meet one of the accessories that I wanted in the truck so they substituted with another accessory at very little expense to me. More

awesome people who are not an option Because they are nice they can help anyone with special needs when and where they wanted even with employments no matter what the problem is Because they are nice they can help anyone with special needs when and where they wanted even with employments no matter what the problem is More

Worked well to do what needed to be done Worked well with us to get everything taken care of involved with getting our new RZR from dry ridge Polaris. Bsh ajaj shs hxu uzjwbs baj zjxjdb anJ s Worked well with us to get everything taken care of involved with getting our new RZR from dry ridge Polaris. Bsh ajaj shs hxu uzjwbs baj zjxjdb anJ sjsb zj More

new camry camry I bought a new camry in april 2013 and they done after market protectant on it and destroyed the paint after 6 months of trying to get them camry I bought a new camry in april 2013 and they done after market protectant on it and destroyed the paint after 6 months of trying to get them to fix it I took it else where and traded it and lost 7,000.00 dollars on it so I would not recommend them to anyone because they will not take care of any problems More

Owner and General Manager were very unprofessional. I purchased a used truck here. The salesperson I talked to was very professional and helpful, and everything was going great, until the owner and gen I purchased a used truck here. The salesperson I talked to was very professional and helpful, and everything was going great, until the owner and general manager started yelling and cussing at an employee who had apparently made a mistake and told a customer wrong information on a vehicle. They were yelling at the employee and even called him some names I'd rather not repeat. All this was going on right there in the showroom for everyone to hear! I felt so bad for the employee. I stopped another sales person and asked who the two guys were who were yelling at the employee, and he said, "Rob Marshall (owner) and Matt Sensel (General Manager)". Maybe I'm a little old fashioned, but seeing and hearing this was enough to completely turn me off from this dealership. I will never spend another cent here. If an owner will treat his employees this way, how much do you think he really cares about the customer? More

These 5 star reviews must be from employees.. Bought a cert.pre car and they put tires on it that already need to be changed-owned it for < 6 mos.Also stole sunglasses. Bought a cert.pre car and they put tires on it that already need to be changed-owned it for < 6 mos.Also stole sunglasses. More

Excellent Experience I found the car on autobuytel.com. When I called it was no longer available. Jeff told me what one was available, price, etc. It was a 2014 Toyota Yar I found the car on autobuytel.com. When I called it was no longer available. Jeff told me what one was available, price, etc. It was a 2014 Toyota Yaris. Having checked other dealers I knew the price was excellent. They are entitled to make money. We were down to our last very old car, 1995 Nissan Sentra which stopped running the day before. We chose not to put more good money after bad and had no way to get there, Jeff offered to pick us up at our convenience in that car which had 13 miles on it so my husband could drive it back and see what he thought. Very impressed. So we bought it through GE credit at a very low interest rate. Bought it on Sunday drove it home a round about way. Drove today very happy. Tomorrow I take it in for the underbody treatment, etc. and will be given a loaner to use. This, so far, has been my best experience at a dealership and I have known the owners of several and we were treated better here than anywhere else. I highly recommend the dealership and Jeff. And if things change, I assure you I will be back to express a different opinion. When service is very good or bad, I call, write, etc. It is sad to only see the negative. Just saw the last question. Normally the relationship would be the most important. At this point it was the speed of service and finding that there is a Toyota dealership where we are moving as it is a nationwide warranty. More