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Marshall Dry Ridge Toyota

Dry Ridge, KY

3.2
158 Reviews
Thirteen time Toyota Presidents Award Winner, proudly serving Dry Ridge, KY and the Greater Cincinnati area. We have been family owned and operated since 1989. From new Toyota models to used cars. From maintenance and repairs to Toyota finance Marshall Dry Ridge Toyota has you covered. The Marshall Dry Ridge Toyota auto repair and service team believes excellence is a continuous pursuit. As such, we are constantly training, re-training, and upgrading our maintenance shops with the latest technologies available. Come once, and you’ll immediately see the difference. You don’t have to take just our word for it, ask around. The word on our high level of customer satisfaction has spread fast. And while you wait you can relax in our lounge or enjoy a meal in our cafe’ that is cooked fresh while you wait. Please visit us in person to see our stellar lineup of new Toyota models, including the Camry, Tacoma, Tundra, Corolla, and Highlander. We also have an impressive used car inventory. You can find us easily right off the Dry Ridge exit at 9 Taft Highway, Dry Ridge, KY.
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9 Taft Highway

Dry Ridge, KY

41035

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Showing 158 reviews

August 18, 2020

I don’t know how Marshall only got a 3.5. in these reviews. That’s ridiculous! I’ve bought from Nick Thiele twice. He and his team are knowledgeable, professional, fair, and always forthcoming. Abov More

by Bill and Nichi, Repeat Customers and Quite Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Thiele
July 21, 2020

OIL CHANGE TRIED TO CALL AND SET UP AND APPOINTMENT TO GET MY OIL CHANGED. FIRST TIME PHONE RANG UNTIL IT WENT TO VOICE MAIL. HUNG UP AND TOUGHT I WOULD JUST CAL More

by miltonpribble1952
Customer Service
Recommend Dealer
No
Employees Worked With
DON'T REMEMBER HER NAME
December 07, 2019

Dry Ridge Toyota is an excellent place to purchase an automobile. Jacob and Hunter answered all my questions. My experience was wonderful and stress free. More

by ericthegreatdierig
Recommend Dealer
Yes
Employees Worked With
Jacob and Hunter
July 02, 2019

Drove an hour one way for best service around! The Toyota dealerships in and around Cincinnati I.e. KINGS seem to think they are above good customer service. Fed up we went South about an hour from More

by Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Butts, Travis, Eric, Rev, , T.C
May 25, 2019

Poor customer service I knew and understood my situation, explained it to the salesman I spoke with. Give him all of my information and yet he still tried to sell an automo More

by Jrider1745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
March 29, 2019

Highly Do not Recommend this Dealership By far the WORST experience I have ever had with a dealership before, I worked a deal with a SALES Person Name GENO all day long, and his Sales MANAGE More

by Jessica234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LARRY, JOSH,GENO
January 28, 2019

Fantastic experience! My mother purchased a 2019 Corolla this past weekend. It was a great experience over all. Even so, I really want to give kudos to Michael Adams, La More

by ShawnSLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Schulze, Michael Adams, Larry Abney
January 19, 2019

Don’t go there!!! This place is a joke. They tell you what you want to hear and then as soon as the sale is final your a stranger! I bought a as is car... which I under More

by Rachael123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry
September 23, 2018

Thorough Checkup This is about the service center. I bought a certified 4runner and I get two checkups. I've been to that service center with other Toyota's and I neve More

by Flipperforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no names, sorry. they're actually all nice
April 03, 2018

Cutting corners and half-assed services Horrible experience!!!! I purchased a Certified Pre-Owned (CPO) from this dealership. The 160 point checklist, required by Toyota, was incomplete half More

by Sean Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hunter, David, Chris
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