Marshall Dry Ridge Toyota

excellent customer service and we were in and out quickly with a great price...very friendly without the "salesman" persona typically found at dealerships...would highly recommend... with a great price...very friendly without the "salesman" persona typically found at dealerships...would highly recommend... More

This past Friday, 11/4/11, my husband and I got stranded with our VW Jetta TDI. We had made the trip from our home in Michigan to Columbia, South Carolina to see our son graduate from Fort Jackson. On our with our VW Jetta TDI. We had made the trip from our home in Michigan to Columbia, South Carolina to see our son graduate from Fort Jackson. On our return trip our VW, after over $900.00 worth of repairs, broke down in Williamston Kentucky at the Days Inn. We were stranded with no vehicle. We called Dry Ridge Toyota on Friday evening and spoke with Sales Consultant, Austin Stoker. Austin took information by phone, got us preapproved Friday night and he picked us up at our hotel room Saturday morning and brought us to Dry Ridge. He made us feel so special and gave us a great deal on an awesome car. He was very knowledgable of the inventory, knows Toyotas well, and was very good at convincing us that a Toyota should be in our future. He worked with us from 10:00 AM til 4:00 PM, was very attentive and professionial, yet very personable. We met Chris Hartsfield, sales manager and he was very nice. We also spoke with Adam Davis, New Car Manager, who got us pizza for lunch. We left with a full belly, a smile, two coffee mugs and two hats. It's the special little touches that win over loyalty. We also met with Steve Payne who did the financial work for us. He was fast, efficient and very friendly. I loved it that he also had a son graduate from the military so there was an immediate bond. In 10 years or longer (Toyota reliability) we will make the drive from Michigan to Dry Ridge to purchase our next vehicle!! More

We went to several other stores, but this one was best. Bernie was very helpful and knowledgable. Not super high pressure like the Florence dealer. Gave us the deal on the new camry we wanted and did not Bernie was very helpful and knowledgable. Not super high pressure like the Florence dealer. Gave us the deal on the new camry we wanted and did not waste lots of time negotiating. Wonderful buying experience. Would definitely recommend Dry Ridge Toyota. More

We bought a 2011 Certified Camry in October. We are very pleased with our experience at the dealership. I hate buying cars and this was very much an exception. The staff at Dry Ridge was very friendly. They pleased with our experience at the dealership. I hate buying cars and this was very much an exception. The staff at Dry Ridge was very friendly. They had a very good selection of Certified Toyotas and they met our needs. Bernie was very knowlegable and he will get my referral business. They even got a place to eat lunch while you are there. I am looking forward to my first oil change to have some of the home cooking. More

Had a great buying experience. Negotiations were very easy. Overall a great place to buy a car. Facility was very nice. The process was quick and easy with no pressure. easy. Overall a great place to buy a car. Facility was very nice. The process was quick and easy with no pressure. More