
Marshall Dry Ridge Toyota
Dry Ridge, KY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 158 reviews
I went in with a friend, she was looking I was just browsing. I ended up buying a Scion Xb. The staff was great, it was a very good experience. Anna my salesperson and Steve the finance manager were fa browsing. I ended up buying a Scion Xb. The staff was great, it was a very good experience. Anna my salesperson and Steve the finance manager were fantastic, I would buy from them again no question. More
I saw a listing at this dealership on PriceFinder. Within 5 minutes of my on-line price request I received a phone call from Angie. After a few questions about what I was looking for, she told me she Within 5 minutes of my on-line price request I received a phone call from Angie. After a few questions about what I was looking for, she told me she do a check of their stock and call me back. I thought it would be quite awhile until I heard back. However, again only a few minutes passed before she called me back. I was then put in touch with salesman Larry Lawson. He was friendly, informative, and anwsered all my questions over the phone. Because he had exactly what I was looking for, and because he was willing to share a price quote over the phone, My husband and I went to Dry Ridge after getting off the phone. After an experience of high pressure salesmanship for a car that we had not requested, the day before, our experience at Dry Ridge Toyota could not have been better. Larry listened to us about what we wanted, and what we could afford. He had the car we requested ready and within minutes we were on a test drive. The whole staff was great! There was no back and forth crap about our financing. We received a wonderful deal, and every effort was made to get us into "our" car. Larry spent as much time as we needed to teach us about the bluetooth features, as well as every other aspect in and out of the car. I would recommend going to Dry Ridge Toyota to anyone. Thanks for putting the customer first. More
Anna, the sales person, although fairly new on the job was very personable and was very willing to work with us. She had no complaints about showing many different cars. She will make a great sales person was very personable and was very willing to work with us. She had no complaints about showing many different cars. She will make a great sales person after more experience. If she did not know the answer to a question she did not make one up, but asked someone for the correct answer. Anna seemed very willing to learn her job. We enjoyed our experience with her. All the people we came in contact with were very friendly and willing to help not only us but each other. We did not come across any know-it-alls with an attitude. We would definitely recommend Dry Ridge Toyota. More
excellent customer service and we were in and out quickly with a great price...very friendly without the "salesman" persona typically found at dealerships...would highly recommend... with a great price...very friendly without the "salesman" persona typically found at dealerships...would highly recommend... More
This past Friday, 11/4/11, my husband and I got stranded with our VW Jetta TDI. We had made the trip from our home in Michigan to Columbia, South Carolina to see our son graduate from Fort Jackson. On our with our VW Jetta TDI. We had made the trip from our home in Michigan to Columbia, South Carolina to see our son graduate from Fort Jackson. On our return trip our VW, after over $900.00 worth of repairs, broke down in Williamston Kentucky at the Days Inn. We were stranded with no vehicle. We called Dry Ridge Toyota on Friday evening and spoke with Sales Consultant, Austin Stoker. Austin took information by phone, got us preapproved Friday night and he picked us up at our hotel room Saturday morning and brought us to Dry Ridge. He made us feel so special and gave us a great deal on an awesome car. He was very knowledgable of the inventory, knows Toyotas well, and was very good at convincing us that a Toyota should be in our future. He worked with us from 10:00 AM til 4:00 PM, was very attentive and professionial, yet very personable. We met Chris Hartsfield, sales manager and he was very nice. We also spoke with Adam Davis, New Car Manager, who got us pizza for lunch. We left with a full belly, a smile, two coffee mugs and two hats. It's the special little touches that win over loyalty. We also met with Steve Payne who did the financial work for us. He was fast, efficient and very friendly. I loved it that he also had a son graduate from the military so there was an immediate bond. In 10 years or longer (Toyota reliability) we will make the drive from Michigan to Dry Ridge to purchase our next vehicle!! More
We went to several other stores, but this one was best. Bernie was very helpful and knowledgable. Not super high pressure like the Florence dealer. Gave us the deal on the new camry we wanted and did not Bernie was very helpful and knowledgable. Not super high pressure like the Florence dealer. Gave us the deal on the new camry we wanted and did not waste lots of time negotiating. Wonderful buying experience. Would definitely recommend Dry Ridge Toyota. More
We bought a 2011 Certified Camry in October. We are very pleased with our experience at the dealership. I hate buying cars and this was very much an exception. The staff at Dry Ridge was very friendly. They pleased with our experience at the dealership. I hate buying cars and this was very much an exception. The staff at Dry Ridge was very friendly. They had a very good selection of Certified Toyotas and they met our needs. Bernie was very knowlegable and he will get my referral business. They even got a place to eat lunch while you are there. I am looking forward to my first oil change to have some of the home cooking. More
Had a great buying experience. Negotiations were very easy. Overall a great place to buy a car. Facility was very nice. The process was quick and easy with no pressure. easy. Overall a great place to buy a car. Facility was very nice. The process was quick and easy with no pressure. More