Marshall Dry Ridge Toyota

All dealt with was very courteous, efficient,and quick. Also Larry Lawson was very informative. The Lady doing the paper work was also very quick and explained everything nicely. Also Larry Lawson was very informative. The Lady doing the paper work was also very quick and explained everything nicely. More

I am a long time customer of Toyota's having purchased my first in 1977 and many since that time. I have purchased from five of the dealerships in the Cincinnati area and this one is by far the finest I have first in 1977 and many since that time. I have purchased from five of the dealerships in the Cincinnati area and this one is by far the finest I have purchased from. From the time you walk onto the lot to the time you leave you feel welcome and appreciated. The negotiations are the least stressfull I have experienced while still getting a fair deal. This makes 3 vehicles purchased from this dealership even thought they are now an hours drive away for me I will use them again in the future. More

From start to finish a great experience. I contacted them online and informed them I prefered to be contacted by email. In the email I told them when I'd be there and they replied by email, as requested. Upo online and informed them I prefered to be contacted by email. In the email I told them when I'd be there and they replied by email, as requested. Upon arrival they were ready for me, and I was shown the vehicle. They honored the internet price, and gave me a fair price for my trade. The best part of the tranaction was they hooked me up with the Toyota special interest rate. What I'm saying is, they are professional and they know what they are doing. Go there with reasonable expectations, and you'll get exceptional results. I worked at a dealership for 8 years, and I know how difficult certain car deals can be. More

We found the sales staff at this dealership to be very friendly and honest. What impressed us most was the lack of high pressure sales pitches. Gabe was very helpful as our salesman and took great care in friendly and honest. What impressed us most was the lack of high pressure sales pitches. Gabe was very helpful as our salesman and took great care in making sure our questions had the correct answers. We went in with intentions of buying a Corolla, but Gabe convinced us the Camry would be a better choice for us, and he was right. I do not think we would have been happy with the Corolla. His knowledge of the Toyota cars was impressive considering he is fairly new to the dealership. We would certainly recommend this dealership to others andsend them to Gabe. More

the salesman worked very hard to meet my finacial needs on the new truck and my trade in. he went out of his way to show me and my wife all the trucks we liked and explain the options they had. the service on the new truck and my trade in. he went out of his way to show me and my wife all the trucks we liked and explain the options they had. the service dept took my new truck and mounted the accessories before i left saving me a return trip. the finace person explained every thing to me and my wife in great detail. the sale manager explained new waranty coverage that just began at the dealership that our salesman didn't know because he was working with me and my wife and not in the sales meeting. More

I was very impressed by the professionalism. I was concerned that I would encounter pressure sales tactics when I bought my used vehicle. My salesman, Larry Lawson, was upfront,non pushy and a pleasu concerned that I would encounter pressure sales tactics when I bought my used vehicle. My salesman, Larry Lawson, was upfront,non pushy and a pleasure to do business with, More

Bernie clearly communicated all aspects of the sale of a 2012 Sienna LE. He walked us through the process, after we agreed on a price. He and Steve stayed well after closing time to be sure we were complete 2012 Sienna LE. He walked us through the process, after we agreed on a price. He and Steve stayed well after closing time to be sure we were completely satisfied with all aspect of this purchase. No pressure, no hurry, no haggling! My wife remarked that this was the most complete new car introduction she had ever experienced! And she will be back! More

I have been driving Toyotas for 12 years and I wanted to trade in one of my Camry's for a used certified Venza. There was initially some difficulty coming to an agreement about the price/payment, but we wor trade in one of my Camry's for a used certified Venza. There was initially some difficulty coming to an agreement about the price/payment, but we worked it out. I am very happy with my "new" used Venza. Trey Marshall was my sales associate and he was absolutely wonderful and patient I might add. He showed/test drove at least 6 vehicles with me before I knew I wanted the Venza. It was cold and windy and he continued to greet me with a smile with each vehicle. Adam Davis in finance was also wonderful in explaining everything to me about the financing/costs of my trade-in and new purchase. This is my third vehicle I have purchased from Dry Ridge Toyota and I will continue to be a happy Toyota driver/owner. Thank You Rob Marshall!!!! More

Customer focused. Quick to respond to questions with answers. Worked deligently to find the car I was looking for. Not sure what else your looking for but I have dealt with this dealer for my last thr answers. Worked deligently to find the car I was looking for. Not sure what else your looking for but I have dealt with this dealer for my last three toyota's More

Was good, allowed us to test drive multiple vehicles and were very patient with us. We got a good price and over all it was a comfortable experience. I even told them I was going to another dealership to s were very patient with us. We got a good price and over all it was a comfortable experience. I even told them I was going to another dealership to shop it around and they lowered their price but were not harassing, so all good. More