Marshall Dry Ridge Toyota

I was late for my 9 am appointment due to poor road conditions. Mark was very accommodating and took care of my vehicle when I brought it in later the same day. conditions. Mark was very accommodating and took care of my vehicle when I brought it in later the same day. More

Mark was very friendly. He was honest about the needed service for our vehicle. He was very knowledgeable about the operation of our vehicle. He was helpful letting us know about the factory warranty left service for our vehicle. He was very knowledgeable about the operation of our vehicle. He was helpful letting us know about the factory warranty left on our car and about the extended service warranty we have on our car and when it will expire. We were very happy we chose Dry Ridge Toyota to purchase of car and continue to get our car serviced there. They are a very friendly group of people there and care about the people that not only buy there cars there, but get them serviced there. Thank you Dry Ridge Toyota. More

Service was performed efficiently and waiting area is comfortable and inviting. Mark took time to listen to my concerns about the vehicle, troubleshoot and come up with a satisfactory solution. comfortable and inviting. Mark took time to listen to my concerns about the vehicle, troubleshoot and come up with a satisfactory solution. More

I purchased a new Sienna in 2003 at Dry Ridge Toyota. My experience then was very positive and nothing has changed over the years. The van has only been serviced at this dealership because I have been exce experience then was very positive and nothing has changed over the years. The van has only been serviced at this dealership because I have been exceptionally pleased with their friendliness, truthfulness and work. The one thing I appreciate is their ability to complete the service within their estimated timeline. I also appreciate people like Mark Eldridge, and the other service writers who have been very helpful with my questions and concerns. I was very impressed with Mark on this last visit as he kept me informed about my vehicle repairs and also what maintaince would be needed in the future. I also appreciate that they have never tried to sell me a service that wasn't needed. Finally, I also appreciate the friendliness of all the dealership personnel. This includes Mr. Marshall who always has a greeting if he is in the dealership. I have also purchased a used car from one of their used car lots and had the same positive experience. I do recommend Dry Ridge to anyone who wants to avoid a negative car buying, or service, experience. My next Toyota will come from this dealership unless their environment changes from their current friendly, helpful and neighborly atmosphere. Doug More

Mark Eldridge in Service delivers quality and friendly customer service. He is by far the most impressive auto customer service person I've worked with in my 26 years of owning a vehicle. Honesty, integ customer service. He is by far the most impressive auto customer service person I've worked with in my 26 years of owning a vehicle. Honesty, integrity, and courtesy are three words to describe Mark. Please commend him on his work. Thank you More

After a little bit of a fight with the sales manager over the warranty. But eventually the sales manager decided to work with me, and get the job done. But mark in the service department was a wonderful help the warranty. But eventually the sales manager decided to work with me, and get the job done. But mark in the service department was a wonderful help. As he took my side help push it through. More

My husband and I had a good experience while shopping for our new Camry at Dry Ridge Toyota. We initially just stopped to test drive a car, but ended up driving away in one. our new Camry at Dry Ridge Toyota. We initially just stopped to test drive a car, but ended up driving away in one. More

I brought my Camry in for 15,000 mile service and Daniel took great care of me. Great service, quick turnaround, quality work, happy customer! took great care of me. Great service, quick turnaround, quality work, happy customer! More

I rated Dry Ridge Toyota with the highest rating because of their service and friendliness, especialy Mark Eldridge, He was very busy the day I was there, but still took time to take care of my special need of their service and friendliness, especialy Mark Eldridge, He was very busy the day I was there, but still took time to take care of my special needs. There is a Toyota dealership alot closer to where I live but I drive 30 miles to get my truck serviced because of people like Mark and all the employees at the Dry Ridge Toyota. More

Starting with my first contact to Dry Ridge Toyota and having the opportunity to speak with Steve Payne..our entire experience was very positive. Steve was extremely helpful and provided professional and having the opportunity to speak with Steve Payne..our entire experience was very positive. Steve was extremely helpful and provided professional and friendly assistance every step of the way in our purchase of our vehicle. I will recommend Dry Ridge Toyota to anyone that I know that is looking for a vehicle. Sincerely, Mary K Allhoff More