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Marshall Dry Ridge Toyota

Dry Ridge, KY

3.2
158 Reviews
Thirteen time Toyota Presidents Award Winner, proudly serving Dry Ridge, KY and the Greater Cincinnati area. We have been family owned and operated since 1989. From new Toyota models to used cars. From maintenance and repairs to Toyota finance Marshall Dry Ridge Toyota has you covered. The Marshall Dry Ridge Toyota auto repair and service team believes excellence is a continuous pursuit. As such, we are constantly training, re-training, and upgrading our maintenance shops with the latest technologies available. Come once, and you’ll immediately see the difference. You don’t have to take just our word for it, ask around. The word on our high level of customer satisfaction has spread fast. And while you wait you can relax in our lounge or enjoy a meal in our cafe’ that is cooked fresh while you wait. Please visit us in person to see our stellar lineup of new Toyota models, including the Camry, Tacoma, Tundra, Corolla, and Highlander. We also have an impressive used car inventory. You can find us easily right off the Dry Ridge exit at 9 Taft Highway, Dry Ridge, KY.
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9 Taft Highway

Dry Ridge, KY

41035

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Showing 158 reviews

January 15, 2013

Dry Ridge Toyota is a great dealer. I gave 5 stars because this is where I go in to get my suzuki grand vitara serviced, and they always do a superb job. Not only are they friendly, but they really ta More

by afish133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Jan 18, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for taking time out of your busy day to share your recent experience with us. We will continue to serve you in the same manner, and look forward to your next visit. Please remember that we have a cafe that serves breakfast and lunch Monday through Friday, and also a fitness center for your convenience. Chris Hartsfield

January 05, 2013

I felt zero pressure at this dealership. Everyone was very friendly and the service was EXCELLENT!!!! Thanks Dry Ridge Toyota. I LOVE MY TOYOTA CAMRY! More

by angela.hopper.146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

Thanks Angela for taking the time to let us know that we are doing an excellent job! It is always exciting when the customer gets involved, and makes the process fun for both parties! We appreciate your business and look forward to seeing you again soon! Thanks! Chris Hartsfield Sales Manager

December 30, 2012

I was late for my 9 am appointment due to poor road conditions. Mark was very accommodating and took care of my vehicle when I brought it in later the same day. More

by lnewberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for your kind words. Our entire service department appreciates your business, and look forward to serving you again in the near future! Thank You, Chris Hartsfield

December 30, 2012

Everything about my visit was great. The employees gave me a couple minutes to look around and then catered to my every need. The sales associate Bennie was so nice and friendly. It was like doing business More

by crimsonwave123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Niece
Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

We are glad that you enjoyed your sales experience here at Dry Ridge Toyota. We work hard every day to make sure that the customer is always first, and that your experience will be a good one. Thanks a million! Chris Hartsfield

Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

We are glad that you enjoyed your sales experience here at Dry Ridge Toyota. We work hard every day to make sure that the customer is always first, and that your experience will be a good one. Thanks a million! Chris Hartsfield

December 22, 2012

Mark was very friendly. He was honest about the needed service for our vehicle. He was very knowledgeable about the operation of our vehicle. He was helpful letting us know about the factory warranty left More

by skhs1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

We at Dry Ridge Toyota appreciate the time you took out of your busy day to leave kind words about our staff. We all work hard here to ensure that the experience is a pleasant one for you, and make every effort to improve so that the next visit is better than the previous! Thanks Again! Chris Hartsfield

December 15, 2012

Service was performed efficiently and waiting area is comfortable and inviting. Mark took time to listen to my concerns about the vehicle, troubleshoot and come up with a satisfactory solution. More

by michelleh2073
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for taking your valuable time to post your nice comments about Mark Eldridge. Our entire staff looks forward to serving your automotive needs in the near future. Thank You! Chris Hartsfield

November 30, 2012

I purchased a new Sienna in 2003 at Dry Ridge Toyota. My experience then was very positive and nothing has changed over the years. The van has only been serviced at this dealership because I have been exce More

by Doug 7!
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for your kind words. We strive on a daily basis through training and continuous improvement to make this facility a great place to do business. We will continue to work hard, so that you, and the rest of our customers can enjoy a fantastic sales, service, parts or body shop experience. Chris Hartsfield

November 22, 2012

Mark Eldridge in Service delivers quality and friendly customer service. He is by far the most impressive auto customer service person I've worked with in my 26 years of owning a vehicle. Honesty, integ More

by donniemac611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eldridge
Jan 09, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for taking the time to speak kindly of Mark Eldridge. Our entire staff here at Dry Ridge Toyota truly appreciates your business, and we look forward to serving you in the future. Chris Hartsfield Sales Manager

November 05, 2012

After a little bit of a fight with the sales manager over the warranty. But eventually the sales manager decided to work with me, and get the job done. But mark in the service department was a wonderful help More

by Cwade29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service
Jan 07, 2013 -

Marshall Dry Ridge Toyota responded

Thanks you for your response. We are truly glad that we were able to solve the issue to your problem. If there is any further assistance we can offer, please don't hesitate to contact us. Thank You! Chris Hartsfield

October 28, 2012

My husband and I had a good experience while shopping for our new Camry at Dry Ridge Toyota. We initially just stopped to test drive a car, but ended up driving away in one. More

by calford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jared Asher
Jan 07, 2013 -

Marshall Dry Ridge Toyota responded

Thank you for taking the time to post a review about your recent experience here at Dry Ridge Toyota. We go the extra mile to assure that your purchase process is a great one. If there is anything we can do for you in the near future, I look forward to assisting you in any way possible. Thanks! Chris Hartsfield Sales Manager

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