Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Marshall Chrysler Dodge Jeep RAM
Crittenden, KY
73 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 73 reviews
October 30, 2011
I came to this dealership wanting to do an even-trade with a 04 minivan with less than 100k on it and tried trading for an 02 SUV with 250k on it. The salesperson said that he thinks it'll be fine...tal with a 04 minivan with less than 100k on it and tried trading for an 02 SUV with 250k on it. The salesperson said that he thinks it'll be fine...talked to his manager, and his manager said it'll be perfect. After waiting two hours, the manager finally said that I'd have to pay a handful of ridiculous fees in order to do anything. I ended up walking out, after spending over 3 hours at their location. More
by nherweck
Employees Worked With
Tom
June 10, 2011
I would not recommend Dry Ridge Toyota, South I-75 Dodge or Marshall Motors. Why? They are only about PROFIT! My son and I tried to buy a truck and they sat on they're price, low balled his trade and wouldn or Marshall Motors. Why? They are only about PROFIT! My son and I tried to buy a truck and they sat on they're price, low balled his trade and wouldn't even drop $15.00 a month to make a deal. After trying to reach Rob Marshall to question why, he returned no calls! Then a couple days later a customer relations guy (Josh) called my son to see what happened and set up an "appointment" with a confirmation # to come in and try to work out a deal? Well, we tried again and showed up for the appointment, however, a day before we noticed the truck disappeared online? When we walked in we were greeted by Mark (salesman), he ushered us in an office and started looking up the confirmation #, he FAILED to tell us that the truck was SOLD until I asked him! So, we expressed our disappointment and left. I called Rob Marshall again, left ANOTHER voice mail about what had just happened, but, I do not expect any response. So, hopefully you see just what your dealing with here! Also, this is the third vehicle they have lost our business on, in which case we went on to find a lot better price and buying experience on the other two, so, shop around IT DON"T HAVE TO BE THIS WAY! More
by JM 4097A
Employees Worked With
Mark, Mark, Rob, Josh
October 23, 2006
I had a bad purchase experience with this dealer. Was pressured to make a decision on a purchase after my first visit/test drive with this dealer because they wanted my trade-in vehicle. They offered me pressured to make a decision on a purchase after my first visit/test drive with this dealer because they wanted my trade-in vehicle. They offered me extra money off on a deal only if I purchased that very day. Unfortunately, I fell for it and ended up with a vehicle I wasn't even sure I really wanted. Beware of dealers who aren't willing to give you time to think about your purchase!!! More
by Truckstuff
