Marshall Chrysler Dodge Jeep RAM
Crittenden, KY
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Marshall Chrysler Dodge Jeep Ram dealership is by far the worst customer service I have ever had. Had a problem with the vehicle the day after I bought it and they would not return my calls worst customer service I have ever had. Had a problem with the vehicle the day after I bought it and they would not return my calls More
What car buying should be My wife and I purchased a 2019 Ford Explorer Limited from Marshall and could not be any happier. Julie and the team were helpful, professional, answe My wife and I purchased a 2019 Ford Explorer Limited from Marshall and could not be any happier. Julie and the team were helpful, professional, answered all our questions and never pressured us for anything. From the first contact to the final financing, this team is excellent. We highly recommend you visit them for your next vehicle purchase. More
JUST WHAT I NEEDED, THE "PROMASTER" The first time I met "Tina Martin", I liked her.as a sales person. She was very knowledgeable, friendly, yet professional. "She was a good listener" The first time I met "Tina Martin", I liked her.as a sales person. She was very knowledgeable, friendly, yet professional. "She was a good listener" and knew exactly what I was looking for. When she came around the building driving the "ProMaster" (that was exactly what I needed". "Michael Appleman" was also very helpful, You could tell that they enjoyed their job and worked well as a team. More
Awesome service!! My husband and I would like to thank Logan and his service team for taking care of us and getting us back on the road yesterday. They had a full sched My husband and I would like to thank Logan and his service team for taking care of us and getting us back on the road yesterday. They had a full schedule but still found the time to take care of our truck so we would not miss our vacation. They are professionals you can count on! More
bait.and switch Dealer misrepresented vehicle. Vehicle requires additional $1200 in repairs that the dealer didn't tell us about when asked. They said it was gone ove Dealer misrepresented vehicle. Vehicle requires additional $1200 in repairs that the dealer didn't tell us about when asked. They said it was gone over and only needed struts. Will not take vehicle back. Will not return phone calls and ignored complaints on the BBB.org. They could care less once they get your money. Fraud alert. Scam alert. Worst customer service. More
Great salesman JOnathan Rettig made it a great experience! JR is a true asset for dealership and would recommend him to others, JR was very helpful and negotiation of an agreeable price of the vehicle purchase JR is a true asset for dealership and would recommend him to others, JR was very helpful and negotiation of an agreeable price of the vehicle purchased. More
f riendly and fast We went to Marshalls just to look around the salesman were very friendly, kind and helpful. I was showed 3 different vehicles in my price rage and the We went to Marshalls just to look around the salesman were very friendly, kind and helpful. I was showed 3 different vehicles in my price rage and they work very well with the monthly payments that I wanted and gave us a good interest. On top of it we got a really great service plan so we are protected it was a wonderful experience and great people. More
2018 Chrysler Pacifica!! Best experience of car buying I’ve ever had. Neil helped me so much explained everything to me. There was no hassle no pushing for me to buy something Best experience of car buying I’ve ever had. Neil helped me so much explained everything to me. There was no hassle no pushing for me to buy something I didn’t want everyone there was very polite. ASK FOR NEIL!! Very nice and helpful. I can’t thank them enough for all they did. More
Love my Jeep and my salesman Phil! I searched for 3 months for the exact jeep I wanted, and I was verrrry picky!! Finally found the exact one with even more options than I expected at M I searched for 3 months for the exact jeep I wanted, and I was verrrry picky!! Finally found the exact one with even more options than I expected at Marshalls! The three hour trip was well worth it! My sales man Phil was beyond fantastic!! He was very patient, which I'm sure was very hard with my specific wants, super attentive and knowledgeable and did everything he could to make my experience as perfect and smooth as possible!! This was the best experience I could have every imagined! After the purchase he continued to check on me, making sure everything was going right and that I wasn't having any problems!! This guy is definitely in the right occupation!! My boyfriend and I will most definitely be buying again from Marshalls and for sure asking for Phil!! Thank you for such a pleasant experience!!! 💜 More
it was ok It was a little rough going to buy a car but buying is not the most happy experience it was ok nice enough Corey Powell in finance was very nice and It was a little rough going to buy a car but buying is not the most happy experience it was ok nice enough Corey Powell in finance was very nice and JR in car sales very polite More