
Marshal Mize Ford
Chattanooga, TN
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Service Was Great I had called on Monday and asked to bring in my vehicle and because of some things that came up through the week, I wasn't able to bring in on Monday. I had called on Monday and asked to bring in my vehicle and because of some things that came up through the week, I wasn't able to bring in on Monday. I didn't get it in the shop until Thursday. Now, I'm sure that it is not always this way, buy I'm also sure that they try based on how Zac continued to work with me and I was still able to bring my vehicle on Thursday, and I dropped off and was able to pickup after work same day. Great Job Service Dept More
Oil Change / Other General Maintenance Had two oil changes done on our Ford vehicles along with some other maintenance requests. Work scope reviewed, all work done quickly and without any s Had two oil changes done on our Ford vehicles along with some other maintenance requests. Work scope reviewed, all work done quickly and without any subsequent issues. Total professionalism at its best. More
Oil change Just had the oil changed and everything was fine. Service was fast. We have bought 10 vehicles since 1979 from Marshal Mize and never had a problem. Just had the oil changed and everything was fine. Service was fast. We have bought 10 vehicles since 1979 from Marshal Mize and never had a problem. We will continue to buy there. More
Fourth vehicle I have bought here Bought a used Kia Soul. Battery died 2 days later and they replaced it immediately. Have bought 4 cars here - 2 Ford Fiesta, a convertible mustang ( Bought a used Kia Soul. Battery died 2 days later and they replaced it immediately. Have bought 4 cars here - 2 Ford Fiesta, a convertible mustang (LOVE IT!!), and a used Kia. Fair pricing, great service, great staff. More
oil change Excellent service! Everyone we dealt with from making our appointment to the actual service were very friendly and helpful. We would recommend this de Excellent service! Everyone we dealt with from making our appointment to the actual service were very friendly and helpful. We would recommend this dealership to others for all their automotive needs and service. More
Great Service I recently bought a used car from this dealership and worked with Greg for the sale but Roger really stepped up and helped me out. I was needing to g I recently bought a used car from this dealership and worked with Greg for the sale but Roger really stepped up and helped me out. I was needing to get to work for a meeting and he rushed out and got me a loaner while my new car was being cleaned up. Greg was able to walk me through the differences between the 2 cars I was looking into and then helped me through the final purchase. Very smooth process. These guys are great! More
excellent Was easy to work with and was willing to give me a ride to my home after the vehicle was dropped off for leather upgrade. Customer Service must alway Was easy to work with and was willing to give me a ride to my home after the vehicle was dropped off for leather upgrade. Customer Service must always be on the up and your location was. More
Great people great service Best dealership ever!! The people are friendly, awesome and are so willing to help and answer any questions with patience. Very happy every time I go Best dealership ever!! The people are friendly, awesome and are so willing to help and answer any questions with patience. Very happy every time I go there! More
Oil change Service department wa very helpful and was concerned with getting me in and out. They took the time to make sure that all my needs were addressed and Service department wa very helpful and was concerned with getting me in and out. They took the time to make sure that all my needs were addressed and taken care of. More
Stressed out with a car that won’t start! I was stuck with a car that wouldn’t start and if charged, it wouldn’t last!! I took my car to Marshal Mize and a new battery fixed me up!! So helpf I was stuck with a car that wouldn’t start and if charged, it wouldn’t last!! I took my car to Marshal Mize and a new battery fixed me up!! So helpful and pleasant!! More