
Marshal Mize Ford
Chattanooga, TN
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Marshal Mize Ford He was straight to the point. He did not try to sell me something I didn't want. They was all friendly and try to help me with my purchase. He was straight to the point. He did not try to sell me something I didn't want. They was all friendly and try to help me with my purchase. More
Good sales service We went in to inquire about a new vehicle, and Jeff Hunneke was the available sales person. He was knowledgeable and very helpful when we had more qu We went in to inquire about a new vehicle, and Jeff Hunneke was the available sales person. He was knowledgeable and very helpful when we had more questions after we got the car home. Lee Anne the girl who called us right after we made our inquiry on the internet was also very helpful. Overall a good experience as we had not purchased a used or new vehicle in many years (21 yrs and 19 years respectively. Also a good recommendation for a Ford vehicle. More
Excellent It was very easy! The sales person was not pushy and did not make me uncomfortable. He was very helpful and answered all questions I had on purchasing It was very easy! The sales person was not pushy and did not make me uncomfortable. He was very helpful and answered all questions I had on purchasing a new vehicle. More
Service review Great, efficient service. In and out in thirty minutes. Everyone I spoke with was polite and helpful. The serviceman went through a service check Great, efficient service. In and out in thirty minutes. Everyone I spoke with was polite and helpful. The serviceman went through a service check list which I appreciate. More
Excellent service I had a great experience with my 15000 miles service. Easy to schedule and friendly shuttle service to maximize the convenience to the consumer. Gre I had a great experience with my 15000 miles service. Easy to schedule and friendly shuttle service to maximize the convenience to the consumer. Great job! More
Always service with a smile Our Technician always gives use great service. We never have to worry that our vehicle isn't in great working order. It means a lot. Our Technician always gives use great service. We never have to worry that our vehicle isn't in great working order. It means a lot. More
Knew what was happening; fixed the first time My experience has changed my perspective on taking my car "to the dealership." Zach Carter listened to my problem, took my info and kept me up to spee My experience has changed my perspective on taking my car "to the dealership." Zach Carter listened to my problem, took my info and kept me up to speed on the repair, during the process. He not only sent me an update; he responded to my questions, in real time! I still can't believe how open the communication was. Best of all, they fixed it. They've earned my business. More
Very good experience The people at the dealership, especially my salesman Patrick Jones, was very knowledgeable and kind without being pushy. It was a very good experienc The people at the dealership, especially my salesman Patrick Jones, was very knowledgeable and kind without being pushy. It was a very good experience. Patrick knew the answers to all my questions and went out of his way to help get me the best deal More
Service They quickly serviced what was needed. I had FREE oil change for this time, that suddenly disappeared with new Reward system. It doesn't work. They quickly serviced what was needed. I had FREE oil change for this time, that suddenly disappeared with new Reward system. It doesn't work. More
No waiting to be checked in. Very friendly staff. This dealership has always been great. They do all the maintenance on both my Expeditions. I purchased my latest one from them. Follow up from the This dealership has always been great. They do all the maintenance on both my Expeditions. I purchased my latest one from them. Follow up from the salesperson was great. Cannot beat the guys in the service department. More