Marshal Mize Ford

Replace my battery The dealership was able to get me in same day to replace my battery. Serviceman was very nice & customer friendly & helpful. Cashier was also very cus The dealership was able to get me in same day to replace my battery. Serviceman was very nice & customer friendly & helpful. Cashier was also very customer friendly More

Courteous and timely service completed as promised. Especially appreciated notice of a missing locking lug nut on a front wheel. I was able to secure the part that afternoon at Long Mercedes Benz. Especially appreciated notice of a missing locking lug nut on a front wheel. I was able to secure the part that afternoon at Long Mercedes Benz. More

Excellent Service Had a great experience getting 4 new tires and front end alignment. I called and they had ordered the tires and the tires were waiting when I arrived. Had a great experience getting 4 new tires and front end alignment. I called and they had ordered the tires and the tires were waiting when I arrived. More

Great experience We have bought 2 suv's in the last 6 months. We love dealing with them at Marshall Mize especially Josh Wilhelm. If we ever get another car or suv w We have bought 2 suv's in the last 6 months. We love dealing with them at Marshall Mize especially Josh Wilhelm. If we ever get another car or suv we will definitely go to Marshall Mize first. More

Made the car buying process as painless as possible!!! Our salesman was busy with another customer when we got ready to do the paper work, so Danny Watkins stepped in to get things going to minimize out wa Our salesman was busy with another customer when we got ready to do the paper work, so Danny Watkins stepped in to get things going to minimize out wait. When we picked up the car it was very well detailed, and full of gas!!! Dee DeSutter was very patient explaining the car features to my wife! Overall just a great experience! More

Prompt, courteous service Reception at the service desk was prompt and courteous. My wait time for the vehicle was less than one hour, even though the shop was obviously quite Reception at the service desk was prompt and courteous. My wait time for the vehicle was less than one hour, even though the shop was obviously quite busy. More

We had an outstanding and professional sales person We knew what we were looking for when we went to the dealership since our daughter had just visited us with a new vehicle she had purchased in Fl and We knew what we were looking for when we went to the dealership since our daughter had just visited us with a new vehicle she had purchased in Fl and we rode in it and loved it and it was what we wanted. The salesman at the dealership was very courteous and showed us what we were looking for and we loved the car that was available. Josh was very helpful in letting us test drive the car and explaining all the features of it and was not a pushy type salesperson but let us take our time to make decisions about the car and then he let Callie take over with the paperwork and she was very professional and helpful. We could not have asked for more courteous or professional people. Thanks to both of them and to all other personnel that we met there. I would like a copy of the photo with the car and Josh More

GREAT Experience was great. Kenneth was helpful and explained the recall issue. He explained in detail the work involved in correcting the airbag issue. G Experience was great. Kenneth was helpful and explained the recall issue. He explained in detail the work involved in correcting the airbag issue. Gary was a great shuttle driver and I see how he would be employee of the month. More

Rick’s raptor Have moved to Florida but retuned to Chattanooga for a few appointments. Needed service and was allowed to bring my truck in early and was taken car Have moved to Florida but retuned to Chattanooga for a few appointments. Needed service and was allowed to bring my truck in early and was taken care of . These are great guys who represent the dealership in a totally positive manner. Definitely 5 stars. More

Service The service advisor, Zach, took good care of my vehicle needs. I had returned it to the service department after having new brakes installed and was h The service advisor, Zach, took good care of my vehicle needs. I had returned it to the service department after having new brakes installed and was having a grinding noise. They drove the car and repaired the issue. It was kept overnight and a vehicle was provided to prevent me from being inconvenienced. More