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Marshal Mize Ford

Chattanooga, TN

4.8
1,263 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,263 reviews

April 16, 2019

Very friendly staff, The Staff was very Knowledgeable of the recall on my truck and answered all my questions with no problems. And the service was done in ample time. More

by Bobby Clark 1956
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Carter
April 15, 2019

another new truck always a great experience with everyone . The salesman and everyone at the dealer makes me feel like family. I've bought several cars and 8 trucks and More

by Rdwrecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie in Finance, Eddie Owensby, Roger Cooley
April 13, 2019

Customer driven Businesses survive by great customer service. It’s the leadership and all team members that make it happen. Marshall Mize Ford lives this model. I hav More

by Chickman55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie help us with our finance. She was very professional and made us feel at ease. She was there for the customer too. I would give her 5 stars!, Todd Dyer, Thad Narrmamore, Danny Watkins
April 09, 2019

Arnie was great to work with I have been a customer of Marshal Mize for years and I have always had great service.. There is an issue with the truck but the service department has More

by WISe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnie Piazza
April 06, 2019

Try to Nickel and dime you to death. Lowest trade offer than everyone time and time again. I'm through with Mize. The service department failed to fix my truck on five occassions now the More

by Unhappy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Used car sales manager and a really nice salesman
Apr 18, 2019 -

Marshal Mize Ford responded

Thank you so much for taking the time to share your experience. We are so sorry to hear about your concerns. Your safety and satisfaction are our top priorities. Please know that we strive to make every experience a positive one here at Marshal Mize. The appropriate associate will be reaching out to you shortly, if not already. We look forward to providing you the top-notch experience you deserve in the future!

April 05, 2019

Great salesman, Great truck, Great deal! Great overall experience, Danny Watkins is the best salesman we have ever encountered, he listened to me and showed me trucks that were exactly what I More

by Fordman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Raines, Jimmy Anderson, Thad Narrmamore, Danny Watkins
April 03, 2019

Positive Experience The reason I bought my first Ford with Marshal Mize was the way I was treated by the dealership. I was a single mom of three desperately in need a new More

by Meemers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnie Piazza
April 03, 2019

Amazing ! They did everything in their power to help me get into my dream car and to get me approved for financing !! Dee was fantastic ! Thanks ! More

by Tiara0302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee
March 30, 2019

Straight forward, Great experiance Worked with Eddie Owensby. Very knowledgeable and personable. We had an idea what we were looking for and how much we were willing to spend before we More

by Joe
Recommend Dealer
Yes
Employees Worked With
Eddie Owensby
March 29, 2019

I thought the whole experience was very good. I thought the sales rep was very professional and none of the old fashioned high pressure, pencil tricks. Just business and not taking to long. I w More

by Escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Owensby
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