Marshal Mize Ford
Chattanooga, TN
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I drive up from Ringgold, GA because I know that the service is great and the price is right. My service tech was professional and addressed all my concerns. Oil change and tire rotation were complete service is great and the price is right. My service tech was professional and addressed all my concerns. Oil change and tire rotation were complete in a timely manner. And an under warranty item was address and appointment scheduled to resolve it next week. Marshal Mize is where I bought my Vehicle and I will continue to use their service department. I highly recommend them. More
From the time I pulled into the service area, I was met courteously for my appointment. I was there for an oil change. The car was finished in a timely manner. I was notified by the cashier, took care of t courteously for my appointment. I was there for an oil change. The car was finished in a timely manner. I was notified by the cashier, took care of the paperwork and my car was outside the door waiting. I am very please with Marshal Mize Servive Department. More
Always professional always confident and Competent they know what they’re doing. Always get it right the first time that’s why I will never go anywhere else but Marshall Mize know what they’re doing. Always get it right the first time that’s why I will never go anywhere else but Marshall Mize More
Dead battery in 2019 Ford Lariat F-150. Took truck by about 3:30 pm. Dealer confirmed they had replacement battery, gave me quote for battery and installation, and took my truck in for batt Took truck by about 3:30 pm. Dealer confirmed they had replacement battery, gave me quote for battery and installation, and took my truck in for battery immediate replacement. Dealer service department worked me right in, installed battery, made needed adjustments within 30-45 minutes. Service coordinator was extremely courteous and professional. Check-in and check-out was quick, clear, and with no surprises whatsoever. More
Lilly was amazing! She's a relatively new service advisor only been there for a couple months but you would never know her knowledge and expertise and her customer serv She's a relatively new service advisor only been there for a couple months but you would never know her knowledge and expertise and her customer service was top-notch. It was a pleasure working with her And the entire Marshall my staff has always does a great job communicating and does quality work. I would recommend them to anybody. I drive 2 1/2 hours from Athens, Georgia to do all of my maintenance with them. That's how much I like them and trust them to not take advantage of me. More
I can always count of Eric Blankenship with the service department. He should be considered an asset to your company. I call Eric, schedule my appointments, he always offers me a ride to work. texts me department. He should be considered an asset to your company. I call Eric, schedule my appointments, he always offers me a ride to work. texts me with update and when my car is ready. thank you Eric for the Outstanding Service. More