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Marshal Mize Ford

Chattanooga, TN

4.8
1,165 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,165 reviews

March 06, 2024

I drive up from Ringgold, GA because I know that the service is great and the price is right. My service tech was professional and addressed all my concerns. Oil change and tire rotation were complete More

by mrflickosvideo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Harris
March 05, 2024

From the time I pulled into the service area, I was met courteously for my appointment. I was there for an oil change. The car was finished in a timely manner. I was notified by the cashier, took care of t More

by jncal48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blackenship, Service advisor.
March 05, 2024

The work was done promptly so that I was able to leave for work in plenty of time! More

by catsngoodness
Recommend Dealer
Yes
Employees Worked With
Jamie
March 01, 2024

The service was great. It was done in a timely manner. Cody was very helpful. More

by Derbunde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
March 01, 2024

Service dept has been a pleasure to work with. Parts department has also provided great help with my needs. More

by Alan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Vargas
February 27, 2024

Always professional always confident and Competent they know what they’re doing. Always get it right the first time that’s why I will never go anywhere else but Marshall Mize More

by Gunmedic182000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel in service , Patrick Jones
February 22, 2024

Dead battery in 2019 Ford Lariat F-150. Took truck by about 3:30 pm. Dealer confirmed they had replacement battery, gave me quote for battery and installation, and took my truck in for batt More

by Happycustomer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy ?
February 22, 2024

Lilly was amazing! She's a relatively new service advisor only been there for a couple months but you would never know her knowledge and expertise and her customer serv More

by Gator2128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilly, Robert Goins, & Kaleb, Todd Dyer
February 22, 2024

I can always count of Eric Blankenship with the service department. He should be considered an asset to your company. I call Eric, schedule my appointments, he always offers me a ride to work. texts me More

by tallent4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Narrmamore, Johnny Del Valle
February 13, 2024

Great service from the service department. Jamie Harris did us a great job. Will be back More

by wmwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
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