Marshal Mize Ford
Chattanooga, TN
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The best service manager in the business! Erick Blankenship always makes me and my wife feel important and appreciated. Such an asset to the dealership. He is great. Employees like Erick mak Erick Blankenship always makes me and my wife feel important and appreciated. Such an asset to the dealership. He is great. Employees like Erick make a service department. More
Excellent Customer Service I took my car in for its first oil change and was met with a very nice young man who was obviously there to ensure that my needs were met. He asked q I took my car in for its first oil change and was met with a very nice young man who was obviously there to ensure that my needs were met. He asked questions and took notes regarding my car, showed me where to go to wait until my car was done and 40 minutes later, he came and explained to me everything that was done to my car. The only thing that I would have Marshal Mize do differently is put free coffee out for your waiting customers. It is a nice touch, especially on cold, rainy days. More
service Jamie Dann was smiling , friendly & took great care of my car. He explained everything about what was done to my car. It was really nice dealing with Jamie Dann was smiling , friendly & took great care of my car. He explained everything about what was done to my car. It was really nice dealing with him. More
Battery replacement rescue. It was to my good fortune that you were open on Saturday afternoon , to replace a dead battery after my son jumped me at the grocery store. It was to my good fortune that you were open on Saturday afternoon , to replace a dead battery after my son jumped me at the grocery store. More
Service Experience Trevor was exceptional. Look forward to his assistance in the future. The service department at Marshall Mize has always provided quality service an Trevor was exceptional. Look forward to his assistance in the future. The service department at Marshall Mize has always provided quality service and work. I have been a customer there since 2004. More
Excellent Awsome, great job, always take care of my car and answers all my questions.clean friendly shop.always smiling and job done in timely manor Awsome, great job, always take care of my car and answers all my questions.clean friendly shop.always smiling and job done in timely manor More
Our experience with Dee DeSutter was very pleasurable. Bought new car for a decent price. Salesman very helpful. No special deals in finance department for good credit though. Salesman very knowledgeable a Bought new car for a decent price. Salesman very helpful. No special deals in finance department for good credit though. Salesman very knowledgeable and helpful. More
Recently bought a 2019 Escape I just want to thank Danny Watkins I have bought 3 cars in the past 15 or so years from him and he is the best. The whole experience was a pleasure. I just want to thank Danny Watkins I have bought 3 cars in the past 15 or so years from him and he is the best. The whole experience was a pleasure. I stopped in several times looking at cars and once finding my car the purchase was easy and smooth More
All around great experience. It started out with a great saleman , Eddie Owensby, very courteous and professional. Price of the car was set to my satisfaction and the paper work a It started out with a great saleman , Eddie Owensby, very courteous and professional. Price of the car was set to my satisfaction and the paper work all ready for my husband Tim to stop by and sign , now I have a new ford escape to drive thanks to all involved for your help, Brenda More
Satisfied Customer Mr Maddox was very pleasant and helpful to assist me in finding a car to my expectations. I would recommend him if I knew of someone who needed a car Mr Maddox was very pleasant and helpful to assist me in finding a car to my expectations. I would recommend him if I knew of someone who needed a car. More