Marshal Mize Ford

Straight forward, Great experiance Worked with Eddie Owensby. Very knowledgeable and personable. We had an idea what we were looking for and how much we were willing to spend before we Worked with Eddie Owensby. Very knowledgeable and personable. We had an idea what we were looking for and how much we were willing to spend before we arrived, which makes the process much easier. We left a little wiggle room at the end to negotiate with and fairly quickly reached a deal. Eddie went through the truck's functions / controls with us and synced my phone to the vehicle. Great process. Bought Certified and love the warranty being offered. More

Replace my battery The dealership was able to get me in same day to replace my battery. Serviceman was very nice & customer friendly & helpful. Cashier was also very cus The dealership was able to get me in same day to replace my battery. Serviceman was very nice & customer friendly & helpful. Cashier was also very customer friendly More

Courteous and timely service completed as promised. Especially appreciated notice of a missing locking lug nut on a front wheel. I was able to secure the part that afternoon at Long Mercedes Benz. Especially appreciated notice of a missing locking lug nut on a front wheel. I was able to secure the part that afternoon at Long Mercedes Benz. More

I thought the whole experience was very good. I thought the sales rep was very professional and none of the old fashioned high pressure, pencil tricks. Just business and not taking to long. I w I thought the sales rep was very professional and none of the old fashioned high pressure, pencil tricks. Just business and not taking to long. I would buy there again. More

Excellent Service Had a great experience getting 4 new tires and front end alignment. I called and they had ordered the tires and the tires were waiting when I arrived. Had a great experience getting 4 new tires and front end alignment. I called and they had ordered the tires and the tires were waiting when I arrived. More

Made the car buying process as painless as possible!!! Our salesman was busy with another customer when we got ready to do the paper work, so Danny Watkins stepped in to get things going to minimize out wa Our salesman was busy with another customer when we got ready to do the paper work, so Danny Watkins stepped in to get things going to minimize out wait. When we picked up the car it was very well detailed, and full of gas!!! Dee DeSutter was very patient explaining the car features to my wife! Overall just a great experience! More

Great experience We have bought 2 suv's in the last 6 months. We love dealing with them at Marshall Mize especially Josh Wilhelm. If we ever get another car or suv w We have bought 2 suv's in the last 6 months. We love dealing with them at Marshall Mize especially Josh Wilhelm. If we ever get another car or suv we will definitely go to Marshall Mize first. More

Prompt, courteous service Reception at the service desk was prompt and courteous. My wait time for the vehicle was less than one hour, even though the shop was obviously quite Reception at the service desk was prompt and courteous. My wait time for the vehicle was less than one hour, even though the shop was obviously quite busy. More

We had an outstanding and professional sales person We knew what we were looking for when we went to the dealership since our daughter had just visited us with a new vehicle she had purchased in Fl and We knew what we were looking for when we went to the dealership since our daughter had just visited us with a new vehicle she had purchased in Fl and we rode in it and loved it and it was what we wanted. The salesman at the dealership was very courteous and showed us what we were looking for and we loved the car that was available. Josh was very helpful in letting us test drive the car and explaining all the features of it and was not a pushy type salesperson but let us take our time to make decisions about the car and then he let Callie take over with the paperwork and she was very professional and helpful. We could not have asked for more courteous or professional people. Thanks to both of them and to all other personnel that we met there. I would like a copy of the photo with the car and Josh More

GREAT Experience was great. Kenneth was helpful and explained the recall issue. He explained in detail the work involved in correcting the airbag issue. G Experience was great. Kenneth was helpful and explained the recall issue. He explained in detail the work involved in correcting the airbag issue. Gary was a great shuttle driver and I see how he would be employee of the month. More