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Marshal Mize Ford
Chattanooga, TN
1,165 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,165 reviews
April 18, 2019
Outstanding No issues at all everyone was very friendly and helpful with any questions I had and they were very knowledgeable on the products I would recommend th No issues at all everyone was very friendly and helpful with any questions I had and they were very knowledgeable on the products I would recommend them to everyone More
by Danny
Employees Worked With
Dee
April 17, 2019
Doesn't deserve the 1 star but was forced to give one The 100,000 mile warranty does not cover anything. Sales was great but was not happy with the service department. Changed my mind about Fords all to The 100,000 mile warranty does not cover anything. Sales was great but was not happy with the service department. Changed my mind about Fords all together. More
by Sally
Employees Worked With
Kevin Line
April 16, 2019
Very friendly staff, The Staff was very Knowledgeable of the recall on my truck and answered all my questions with no problems. And the service was done in ample time. The Staff was very Knowledgeable of the recall on my truck and answered all my questions with no problems. And the service was done in ample time. More
by Bobby Clark 1956
Employees Worked With
Zach Carter
April 15, 2019
another new truck always a great experience with everyone . The salesman and everyone at the dealer makes me feel like family. I've bought several cars and 8 trucks and always a great experience with everyone . The salesman and everyone at the dealer makes me feel like family. I've bought several cars and 8 trucks and my salesman has always helped me get the best deal!! More
by Rdwrecker
Employees Worked With
Callie in Finance, Eddie Owensby, Roger Cooley
April 12, 2019
Customer driven Businesses survive by great customer service. It’s the leadership and all team members that make it happen. Marshall Mize Ford lives this model. I hav Businesses survive by great customer service. It’s the leadership and all team members that make it happen. Marshall Mize Ford lives this model. I have done business with them since 1993. Keep up the good work! More
by Chickman55
Employees Worked With
Callie help us with our finance. She was very professional and made us feel at ease. She was there for the customer too. I would give her 5 stars!, Todd Dyer, Thad Narrmamore, Danny Watkins
April 09, 2019
Arnie was great to work with I have been a customer of Marshal Mize for years and I have always had great service.. There is an issue with the truck but the service department has I have been a customer of Marshal Mize for years and I have always had great service.. There is an issue with the truck but the service department has been great and they are working hard to correct the problem More
by WISe
Employees Worked With
Arnie Piazza
April 06, 2019
Try to Nickel and dime you to death. Lowest trade offer than everyone time and time again. I'm through with Mize. The service department failed to fix my truck on five occassions now the Lowest trade offer than everyone time and time again. I'm through with Mize. The service department failed to fix my truck on five occassions now the service records shows a lemon and my truck is mow worth virtually nothing. More
by Unhappy1
Employees Worked With
Used car sales manager and a really nice salesman
April 05, 2019
Great salesman, Great truck, Great deal! Great overall experience, Danny Watkins is the best salesman we have ever encountered, he listened to me and showed me trucks that were exactly what I Great overall experience, Danny Watkins is the best salesman we have ever encountered, he listened to me and showed me trucks that were exactly what I was looking for. We will definatly go back to him for our next Ford. More
by Fordman
Employees Worked With
Jamie Raines, Jimmy Anderson, Thad Narrmamore, Danny Watkins
April 03, 2019
Positive Experience The reason I bought my first Ford with Marshal Mize was the way I was treated by the dealership. I was a single mom of three desperately in need a new The reason I bought my first Ford with Marshal Mize was the way I was treated by the dealership. I was a single mom of three desperately in need a new car. I was treated with respect and listen to. I did not get this at other dealerships. This experience has not changed over the years and this was the 6th car I have purchased here. Working with the service depart I get the same level of respect. I loved the two Escapes I had and am looking forward to driving my new Edge. More
by Meemers
Employees Worked With
Arnie Piazza
April 03, 2019
Amazing ! They did everything in their power to help me get into my dream car and to get me approved for financing !! Dee was fantastic ! Thanks ! They did everything in their power to help me get into my dream car and to get me approved for financing !! Dee was fantastic ! Thanks ! More
by Tiara0302
Employees Worked With
Dee
