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Marshal Mize Ford

Chattanooga, TN

4.8
1,262 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,262 reviews

January 08, 2025

Falachia was very nice and attentive to my needs of my service and communicated through the process. Finished with a detailed summary and what might needed to be done in my next visit More

by gilligolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
Jan 08, 2025 -

Marshal Mize Ford responded

gilligolf, Thank you for your feedback! We're glad to hear that Falachia provided excellent communication and attentiveness during your service visit and ensured you had a clear summary of everything. If there’s anything we can do to make your next visit a 5-star experience, please let us know. We look forward to seeing you again!

January 04, 2025

Great experience buying a car. Easy, honest, highly knowledgeable sales team. What a relief to experience such an easy and fast vehicle trade and purchase experience. Chris Bell More

by Baile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Chris Bellows
Jan 06, 2025 -

Marshal Mize Ford responded

Baile, Thank you for sharing your experience! We’re so glad to hear that Chris Bellows provided excellent care and that your trade and purchase process was easy and fast. We truly appreciate your recommendation and are thrilled we could make your car-buying experience a great one without the long drive. We look forward to working with you again in the future!

January 01, 2025

The sales person Matthew was very helpful and careful. The truck was ready for the test drive when I got in the dealership and all the purchase process was straightforward. More

by citizen48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Phillips, Zach Ables, Matthew Voyles
Jan 02, 2025 -

Marshal Mize Ford responded

citizen48, Thank you for your review! We’re glad to hear that Matthew provided helpful service and that your truck was ready for a smooth test drive. It’s also great to know the purchase process was straightforward for you. Enjoy your new truck, and we look forward to serving you again!

December 31, 2024

Matthew Voyles was great time work with. He was professional and communicated effectively. Finance was also friendly. More

by ajd2626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray, Mike McArthur, Matthew Voyles
Dec 31, 2024 -

Marshal Mize Ford responded

ajd2626, Thank you for your review! We’re glad to hear that Matthew Voyles was great to work with during your visit and that our finance team was friendly as well. We appreciate your feedback and look forward to assisting you again in the future!

December 30, 2024

If you need to buy a car, Marshal Mize is the place to go. Matthew and Mike worked together to give us the best price and was patient with us as we made our decision. We also came in at closing and they s More

by leez1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Voyles, Mike Weeks
Dec 30, 2024 -

leez1960 responded

Thank you!

Dec 30, 2024 -

Marshal Mize Ford responded

leez1960, Thank you for sharing your experience! We're thrilled to hear that Matthew and Mike made your car-buying process smooth and stress-free, and we’re glad they were patient and accommodating to help you find the right car at the best price. We look forward to helping you with your next purchase and appreciate your trust in Marshal Mize Ford!

December 30, 2024

Marshal Mize, as a whole, and Jonas are great! Jonas helped us find the exact vehicle we were looking for, and made sure we got the best deal possible. From start to finish, there was no pressure More

by KeriPR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Morgan, Sebastian Gray, Mike McArthur, Zach Ables, Jonas Rubright, Shaun Kesler
Dec 30, 2024 -

Marshal Mize Ford responded

KeriPR, Thank you for your kind words! We’re so glad Jonas and the team helped you find the perfect vehicle and made the process comfortable and pressure-free. We appreciate your trust in Marshal Mize Ford as well as your recommendation of us to others!

December 29, 2024

Staff was great service was fast. Don't have any complaints at this time. Thank you More

by d_mob67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker, Falicha Newton
Dec 30, 2024 -

Marshal Mize Ford responded

d_mob67, Thank you for your review! We’re glad to hear our staff provided great service and that everything was handled quickly. We appreciate your feedback and look forward to serving you again!

December 29, 2024

I'm rating the service visit, not the entire dealership. Service writer was friendly and knowledgeable. Cashier was super nice and efficient. More

by Al Blanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Maynard, Falicha Newton
Dec 30, 2024 -

Marshal Mize Ford responded

Al, Thank you for your review! We’re glad to hear your service visit went smoothly and that both our service writer and cashier provided friendly and efficient assistance. We appreciate your feedback and hope to see you again for your future service needs!

December 28, 2024

My purchase from Marshall Mize ford was a very great new car buying experience. Matthew the salesman was very informative and helpful in my Bronco purchase. Sebastian also worked with us on the final purch More

by Jack Brooks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray, Zach Ables, Matthew Voyles
Dec 28, 2024 -

Marshal Mize Ford responded

Jack Brooks, Thank you for sharing! We're so glad to hear that Matthew, Sebastian, and Zach provided helpful and informative service during your Bronco purchase and ensured a smooth process for you to drive off in your new vehicle. Enjoy your Bronco, and please let us know how we can help you moving forward!

December 27, 2024

Best customer service and purchasing experience I’ve ever had. Matthew Voyles was our Sales Expert. He was very knowledgeable about their product line and helped me find the perfect truck for my needs. Servi More

by hvpickard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Voyles, Dylan Neely
Dec 28, 2024 -

Marshal Mize Ford responded

hvpickard, Thank you for sharing your feedback with us! We're thrilled to hear that Matthew provided the best customer service and helped you find the perfect truck for your needs. It’s wonderful to also know our service department has made a positive impression. We’re glad your Ford Ranger has exceeded your expectations—enjoy the ride, and we look forward to seeing you again!

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