Marshal Mize Ford
Chattanooga, TN
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Worked hard to get me the truck I wanted at affordable price I came in prepared with x plan pin number, blue book trade in value of old truck, print out of my old truck payoff and copy of my credit rating. I kne I came in prepared with x plan pin number, blue book trade in value of old truck, print out of my old truck payoff and copy of my credit rating. I knew which truck on the lot I wanted and what I was willing to pay. Salesman worked hard with me to get me that truck at my price. Easy, friendly experience and I drove home that night in my new truck. It was a great new vehicle buying experience. My third truck purchase from Mize over the years. I let Mize do all my maintenance. Always have a good experience dealing with Mize. More
First oil change and check up since I bought car. good service. I do not know anything else to say.they were all very nice and knowledgeable. Jamie Dann was the young man that helped me. good service. I do not know anything else to say.they were all very nice and knowledgeable. Jamie Dann was the young man that helped me. More
5th Oil Change Everything was smoky and easy, but this was my 5th oil change at MM where I bought this truck new! I was told when I bought it that if I paid for 4 o Everything was smoky and easy, but this was my 5th oil change at MM where I bought this truck new! I was told when I bought it that if I paid for 4 oil changes at the dealership, the 5th would be free! You guys switched gimmicks and now I understand with Fordpass that it’s by point? My oil change yesterday was $68.00, not free! What gives? More
Service on 2002 Ford Windstar The Service Department did a great job diagnosing and making the appropriately repairs to my vehicle. The staff was very friendly and addressed all m The Service Department did a great job diagnosing and making the appropriately repairs to my vehicle. The staff was very friendly and addressed all my questions and concerns to my satisfaction. More
Easy process and great salesman! Ron helped me through the entire process and made sure I was happy with my experience. We found the perfect car for my husband. It was the easiest car Ron helped me through the entire process and made sure I was happy with my experience. We found the perfect car for my husband. It was the easiest car buying experience I’ve ever had! More
Customer Service The Service Department is wonderful to deal with. They make you feel like you are more than just a number. The Service Reps take care of you from the The Service Department is wonderful to deal with. They make you feel like you are more than just a number. The Service Reps take care of you from the time you deliver your car until they bring your car back to you personally. I had a box that was going to be hard to take with my work luggage and Zach went out of his way to help with my items and put in my car for me. That is exceptional Customer Service!! Thank you Zack and thank you Marshall Mize Ford!!!! More
Great place to get your next vehicle. Had a great experience, they listened to what I was looking for and helped me in picking the perfect vehicle.Then they worked with getting me in that Had a great experience, they listened to what I was looking for and helped me in picking the perfect vehicle.Then they worked with getting me in that vehicle with a payment that I could afford. Excellent customer service. More
Good job The folks at marshal mize always do a good job for me. I have bought a couple trucks from them and have no complaints. Sorry, but I ( personally ) ca The folks at marshal mize always do a good job for me. I have bought a couple trucks from them and have no complaints. Sorry, but I ( personally ) cant say that about the other ford place in town. Keep up the good work. More
See Brad Doty for excellent customer service. Don't leave it up to chance. Call Brad Doty for an appointment to purchase a new or used vehicle. Genuine as well as knowledgeable. Don't leave it up to chance. Call Brad Doty for an appointment to purchase a new or used vehicle. Genuine as well as knowledgeable. More
Great Experience Brad did a great job! He was very helpful and knowledgeable. He seemed to care about my time. Brad and Rodger worked to get me the best deal. Low pres Brad did a great job! He was very helpful and knowledgeable. He seemed to care about my time. Brad and Rodger worked to get me the best deal. Low pressure. I’m very happy with Marshal Mize. More