Marshal Mize Ford
Chattanooga, TN
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No hassle buying experience Called Eddie Owensby told him what I wanted a couple of hours later drove it home! I always think Eddie treats me fairly on the price and he is always Called Eddie Owensby told him what I wanted a couple of hours later drove it home! I always think Eddie treats me fairly on the price and he is always available if I have a question or need something. More
This service department is awesome! Had an appointment for an oil change and was out in 30 minutes. Thanks for fast quality service. Everyone I came in contact with was so nice. for an oil change and was out in 30 minutes. Thanks for fast quality service. Everyone I came in contact with was so nice. More
Great experience working with Brad Doty.Brad is Great experience working with Brad Doty. Brad is extremely knowledgeable and shared his knowledge with us to help us decide on the vehicle we purchas Great experience working with Brad Doty. Brad is extremely knowledgeable and shared his knowledge with us to help us decide on the vehicle we purchased. Brad's professionalism and respect was much appreciated before, during, and after the purchase of our new Ford. Thank you Brad! More
The usual excellent service Service department is competent and efficient. All services were performed as promised; the use of a loaner car was much appreciated and price for se Service department is competent and efficient. All services were performed as promised; the use of a loaner car was much appreciated and price for service was acceptable. More
c converter The service was excellent. I wad disappointed the my extended warnaty that I assumed would cover anything to 100,000 only covered to 80,000 miles The service was excellent. I wad disappointed the my extended warnaty that I assumed would cover anything to 100,000 only covered to 80,000 miles More
great experience Great staff and service, we really enjoyed dealing with them. We e been searching for a vehicle for a couple of months. This was a perfect match. Great staff and service, we really enjoyed dealing with them. We e been searching for a vehicle for a couple of months. This was a perfect match. More
Good Service I appreciate the courtesy shuttle that will give you a ride if you have to leave your car. The service department does a good job, but they are reall I appreciate the courtesy shuttle that will give you a ride if you have to leave your car. The service department does a good job, but they are really slow. I wouldn't use them for just an oil change because they take too long. More
fRIENDLY AND PROFESSIONAL Overall experience was very positive. During my recall service the cars computers were reprogrammed which caused settings in the Body Control module Overall experience was very positive. During my recall service the cars computers were reprogrammed which caused settings in the Body Control module to be lost. I had to return to the dealership to turn off door auto-lock on initial acceleration and set remote control unlock to apply to all doors on first push. The service representatives were very courteous, friendly and professional and my car was left very neat except where they removed the manual from the glovebox and left all maps and things in disarray. More
DonHarv52 Work performed in a timely and efficient matter. Established an appointment via my computer. Arrived at 0745 for a 0800 appointment and departed the Work performed in a timely and efficient matter. Established an appointment via my computer. Arrived at 0745 for a 0800 appointment and departed the service center at 0850. More
Steve Horton and Patrick are fantastic. They will set you up with all of you needs. Steve is very friendly with great card tricks too. up with all of you needs. Steve is very friendly with great card tricks too. More