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Marshal Mize Ford

Chattanooga, TN

4.8
1,165 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,165 reviews

January 03, 2020

first service on new ST Zach got me handled with my first visit for service on my new Explorer ST. Everything was handled quickly and on time and I was impressed! More

by david.chester
Recommend Dealer
Yes
Employees Worked With
Zach Carter
January 03, 2020

Great place to go for a oil change and service on your vehicle. I will be going back for service and use Eric Blankenship as my advisor. More

by Jeff Farmer
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
January 03, 2020

Sebastian was helpful and VERY patient This was, because of personal reasons, a very emotional time and Sebastian was very kind and made the experience as easy and positive as possible. More

by ghuttconst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray
January 02, 2020

Overall positive experience. Danny Watkins was good to work with and helped find the Ranger I wanted through dealer trade. He was patient with my multiple visits while I decided on the purchase and helped More

by Lore P
Recommend Dealer
Yes
Employees Worked With
Cody (finance), Danny Watkins
January 02, 2020

My service call was handled quickly and adressed everything I needed. Service personnel always fully explain everything in advance. The staff also show any parts before replacing them. More

by garyrecord
Recommend Dealer
Yes
Employees Worked With
Trevor Smith
January 02, 2020

Great Dealership! I liked this dealership because the salesman that I talked with about buying a Ford F-250 was not pushy. He was friendly and knowledgeable and was gr More

by Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Jones
January 01, 2020

Steve Horton did all I could ask to find my request. He made my task a pleasure. When directed to the finance department I met their newest member. Still my time spent there was a pleasure with all details More

by tddougherty
Recommend Dealer
Yes
Employees Worked With
Steve and the new finance employee took care of our needs and have earned my respect and five star rating. , Steve Horton
December 31, 2019

Very good. My sales associate, Danny Watkins, understood what I was looking for and worked with me to close the deal. The car I was looking for was on the lot a More

by Donalosi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Watkins, Roger and Coty
December 30, 2019

Delivery good. However, no two tires had same air pressure. Strongly suggest every little detail should be checked before delivery of vehicles. No other complaints. More

by Ralph Coggin
Recommend Dealer
Yes
Employees Worked With
Lewis Dyer, Roger G? Sales Mgr, Danny Watkins, Roger Cooley
December 26, 2019

Options Johnny was very helpful in finding the truck I wanted. The truck I originally looked at was missing a couple of options and Johnny had to search the l More

by tthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Bergeron, Phil Dyer
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