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Marshal Mize Ford

Chattanooga, TN

4.8
1,180 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,180 reviews

March 01, 2020

Trevor took very good care of me, we love Marshal Mize sales and service. We will never go anywhere else even though our salesman left the dealership. More

by Jack
Recommend Dealer
Yes
Employees Worked With
Trevor Smith in service.
February 26, 2020

WHEN I SET UP APPOINTMENT, WAS NOT TOLD BY ANNA THAT MY VEHICLE WOULD NEED TO STAY SEVERAL HOURS IN SHOP.. Trevor Smith die an excellent job as Service Advisor. More

by dcooke49
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR, TREVER SMITH
February 26, 2020

So pleased with the Service Department at Marshal Mize. Everyone is so nice and polite. Spoke with Daniel on the phone. He was very helpful. He was even nicer in person. Anna arranged a rental car for me. More

by EscapeGirl50
Recommend Dealer
Yes
Employees Worked With
Daniel Eslinger, Anna Simmons
February 25, 2020

Trevor is the Best to work with Great Service, Trevor is very Nice, Respectful and helpful. All of the employees have been very courteous and respectful. The lounge area was a nice p More

by CathyJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor, Johnny Del Valle
February 23, 2020

Service department personnel are awesome! Great customer service. Would highly recommend them. Personnel gave updates and scheduled maintenance was done in a timely manner. I will have all my regular mainte More

by Ms1133
Recommend Dealer
Yes
Employees Worked With
Service department
February 23, 2020

This is the second time I have used Marshal Mize. I trusted they would give me a good deal and they did I really love my new Fusion More

by Mary-jenkins6100mary Jo
Recommend Dealer
Yes
Employees Worked With
I don’t know the mans name that got the price down but he was very nice, Jeff Hunneke, Andy Cubberly
February 22, 2020

Brought my mustang in for service , was provided a loaner, the service dept was very helpful and friendly , will be returning to have my eco sport serviced More

by Carolyn-H
Recommend Dealer
Yes
Employees Worked With
Trevor in service, Eddie Owensby
February 17, 2020

Service was factory recall. Appointment was easy and repair was prompt. Two issues were addressed the same day. Notification of completion was early enough for pickup that day. More

by William Ramsey
Recommend Dealer
Yes
Employees Worked With
Service employees
February 14, 2020

VEHICLE SERVICE Recently had my 2017 Ford Explorer in for service. The work was completed within a reasonable amount of time and the employee was very kind and knowl More

by ybbbeamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
February 11, 2020

Excellent customer service. Bought a 2017 F250 had an issue on the way home with it. Called back to Marshal Mize on my way home. Told me bring it back on Monday. Was back on the road with it that evening More

by Tichase
Recommend Dealer
Yes
Employees Worked With
Jeff Hunneke
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