Marshal Mize Ford
Chattanooga, TN
Filter Reviews by Keyword
By Type
Showing 1,180 reviews
Trevor took very good care of me, we love Marshal Mize sales and service. We will never go anywhere else even though our salesman left the dealership. sales and service. We will never go anywhere else even though our salesman left the dealership. More
WHEN I SET UP APPOINTMENT, WAS NOT TOLD BY ANNA THAT MY VEHICLE WOULD NEED TO STAY SEVERAL HOURS IN SHOP.. Trevor Smith die an excellent job as Service Advisor. VEHICLE WOULD NEED TO STAY SEVERAL HOURS IN SHOP.. Trevor Smith die an excellent job as Service Advisor. More
So pleased with the Service Department at Marshal Mize. Everyone is so nice and polite. Spoke with Daniel on the phone. He was very helpful. He was even nicer in person. Anna arranged a rental car for me. Everyone is so nice and polite. Spoke with Daniel on the phone. He was very helpful. He was even nicer in person. Anna arranged a rental car for me. That young lady knows what she is doing. A very good experence. More
Trevor is the Best to work with Great Service, Trevor is very Nice, Respectful and helpful. All of the employees have been very courteous and respectful. The lounge area was a nice p Great Service, Trevor is very Nice, Respectful and helpful. All of the employees have been very courteous and respectful. The lounge area was a nice place to sit while I waited for my vehicle More
Service department personnel are awesome! Great customer service. Would highly recommend them. Personnel gave updates and scheduled maintenance was done in a timely manner. I will have all my regular mainte service. Would highly recommend them. Personnel gave updates and scheduled maintenance was done in a timely manner. I will have all my regular maintenance done with them. M More
This is the second time I have used Marshal Mize. I trusted they would give me a good deal and they did I really love my new Fusion trusted they would give me a good deal and they did I really love my new Fusion More
Brought my mustang in for service , was provided a loaner, the service dept was very helpful and friendly , will be returning to have my eco sport serviced loaner, the service dept was very helpful and friendly , will be returning to have my eco sport serviced More
Service was factory recall. Appointment was easy and repair was prompt. Two issues were addressed the same day. Notification of completion was early enough for pickup that day. repair was prompt. Two issues were addressed the same day. Notification of completion was early enough for pickup that day. More
VEHICLE SERVICE Recently had my 2017 Ford Explorer in for service. The work was completed within a reasonable amount of time and the employee was very kind and knowl Recently had my 2017 Ford Explorer in for service. The work was completed within a reasonable amount of time and the employee was very kind and knowledgeable. More
Excellent customer service. Bought a 2017 F250 had an issue on the way home with it. Called back to Marshal Mize on my way home. Told me bring it back on Monday. Was back on the road with it that evening issue on the way home with it. Called back to Marshal Mize on my way home. Told me bring it back on Monday. Was back on the road with it that evening. Jeff Hunneke was very helpful every step from working a deal to getting the issues fixed an following up to check how everything was. Will definitely buy from Marshal mize again. More