Marshal Mize Ford
Chattanooga, TN
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This is the second time I have used Marshal Mize. I trusted they would give me a good deal and they did I really love my new Fusion trusted they would give me a good deal and they did I really love my new Fusion More
Brought my mustang in for service , was provided a loaner, the service dept was very helpful and friendly , will be returning to have my eco sport serviced loaner, the service dept was very helpful and friendly , will be returning to have my eco sport serviced More
Service was factory recall. Appointment was easy and repair was prompt. Two issues were addressed the same day. Notification of completion was early enough for pickup that day. repair was prompt. Two issues were addressed the same day. Notification of completion was early enough for pickup that day. More
VEHICLE SERVICE Recently had my 2017 Ford Explorer in for service. The work was completed within a reasonable amount of time and the employee was very kind and knowl Recently had my 2017 Ford Explorer in for service. The work was completed within a reasonable amount of time and the employee was very kind and knowledgeable. More
I receive great customer service here! Everyone is helpful and friendly. Greg explained everything about the service to me thoroughly. I know my car is in good hands at Marshall Mize! helpful and friendly. Greg explained everything about the service to me thoroughly. I know my car is in good hands at Marshall Mize! More
Excellent customer service. Bought a 2017 F250 had an issue on the way home with it. Called back to Marshal Mize on my way home. Told me bring it back on Monday. Was back on the road with it that evening issue on the way home with it. Called back to Marshal Mize on my way home. Told me bring it back on Monday. Was back on the road with it that evening. Jeff Hunneke was very helpful every step from working a deal to getting the issues fixed an following up to check how everything was. Will definitely buy from Marshal mize again. More
Finding a Needle in a Haystack One day, I had noticed that my car had developed a smell like the engine was running hot, but all indicators showed everything was running normal. I One day, I had noticed that my car had developed a smell like the engine was running hot, but all indicators showed everything was running normal. I took the car into Marshal Mize, told them what was happening, and, within a little over an hour of examining every inch of the engine, their experienced and thorough mechanic had found the problem. To repair the car required some dismantling of the engine and then put back together. The car was repaired and ready for me to pick up by the end of the day. The car runs like a charm and the "hot" smell is gone. More
BEST SALES DEPARTMENT Danny Watkins was great he help me find the vehicle i wanted.and took time to work with me on getting accessories added. I would not buy a vehicle fro Danny Watkins was great he help me find the vehicle i wanted.and took time to work with me on getting accessories added. I would not buy a vehicle from any other dealer.The management team is great at working with customers to close the deal. More
The salesman was excellent and very helpful We have bought our last three cars from this dealership and have always been happy. Salesman was very helpful. Will buy from this dealership again. We have bought our last three cars from this dealership and have always been happy. Salesman was very helpful. Will buy from this dealership again. More
Friendly, nice people especially our salesman Stephan. He took the time to make sure we explored all options even if it took all day. Not sure if I spelled his name right, but he is new there. took the time to make sure we explored all options even if it took all day. Not sure if I spelled his name right, but he is new there. More