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Marshal Mize Ford

Chattanooga, TN

4.8
1,180 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,180 reviews

May 13, 2020

Quick Service Went for routine service. Completed in less time than expected. I am completely satisfied. The rest is to satisfy the twenty five word minimum. 25 More

by rhdedmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
May 13, 2020

Outstanding support from the Service Department as usual! The process of scheduling thru the completion of the service is always easy and without any hassles. More

by Joey Faircloth
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
May 13, 2020

P Mountain I scheduled my car for service. I arrived 5 minutes before my appointment time. As soon as I got out of my car they called me by name and took my care More

by Mountain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do no tremember the tech that helped me with my car. He was a black gentleman, Thad Narrmamore
May 11, 2020

Good Experience I have purchased 3 vehicles from this dealership within last 3 years. They are professional and courteous throughout the entire process. Great custome More

by danlhobbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
May 11, 2020

We had a GREAT experience as usual, with a friendly and courteous staff. We did not have a long wait time, we will definitely be back for future services. More

by Tracy Arp
Recommend Dealer
Yes
Employees Worked With
Perry Williams
May 10, 2020

I inquired about a used vehicle through the internet and Patrick Jones got back with me quickly, even sending me a video of the van I was interested in. Patrick gave me great service, was friendly and very More

by Coach Smith
Recommend Dealer
Yes
Employees Worked With
Patrick Jones
May 10, 2020

Surprised the Ford product doesn’t deliver! The service tech who checked me is was excellent. He really did a great job and even researched my issue. Unfortunately, the Ford F-150 does not suppo More

by Radcock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Tech who checked me in.
May 09, 2020

Service Department Very efficient and extremely nice personnel in that department. I always contact Eric in the Service Department for advice and recommendation since I More

by gddowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric first and foremost and cannot remember the young man's name that brought my info to me.
May 09, 2020

Greg Kraft is the best service rep. That I have had ever. I am 76 years old and Greg is so good at communication, respect, and follow through. Takes good care of me and my car. I am happy with the More

by Diderm
Recommend Dealer
Yes
Employees Worked With
Greg Kraft
May 09, 2020

great everyone was great. service was great don't know what else to say except everything worked out great. the car rental girl was great also. More

by aashford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred in service
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