Marshal Mize Ford

Ron was great and helped me find a car that’s making my life way better. I got a great deal and will recommend in the future. life way better. I got a great deal and will recommend in the future. More

great service dept Always great service, I called in for availability to look at my truck. dropped off and repaired by the following afternoon. Kenneth went over the in Always great service, I called in for availability to look at my truck. dropped off and repaired by the following afternoon. Kenneth went over the invoice with me and explained repairs. More

Headlights The service was great, Kenneth was fantastic and customer focused. The price of the headlights and the labor to change bulbs was pricey and unexpecte The service was great, Kenneth was fantastic and customer focused. The price of the headlights and the labor to change bulbs was pricey and unexpected. More

Highly Personalized Start to Finish Bought my last car at Marshal Mize based on what I considered an extraordinary effort to get my business. Since then the vehicle service has been top Bought my last car at Marshal Mize based on what I considered an extraordinary effort to get my business. Since then the vehicle service has been top of the line - very personalized. I am generally updated at least once during the reasonable short wait and at the conclusion a review of everything done is reviewed with me. This has been an exceptional difference from the last (Ford) dealership I had used. Great Job by the whole team. More

Made it easy to buy from start to finish Arnie Piazza knew all the steps, how to get information I requested, and answered all the questions I had in buying my F-150. He also followed up with Arnie Piazza knew all the steps, how to get information I requested, and answered all the questions I had in buying my F-150. He also followed up with suggestions on where to go to get some extras I wanted (tonneau cover, running boards, and spray-in bed liner). He even made the call to the business and had them follow up with me directly. More

another Good experience Marshal Mize Ford consistently provides excellent customer service and quality work in a friendly and attentive workplace. It is a pleasure doing busi Marshal Mize Ford consistently provides excellent customer service and quality work in a friendly and attentive workplace. It is a pleasure doing business with this dealership as I and my family have for many years. More

Last minute service We had to call spur of the moment for a new battery and oil change. Talked to Eric and he was very nice and helpful. We got a new Battery and the oil We had to call spur of the moment for a new battery and oil change. Talked to Eric and he was very nice and helpful. We got a new Battery and the oil change and they called and said we needed new cabin filter and air filter so we got all that done in a matter of a few hours. Very painless. We have been dealing with Marshal Mize since 1979 for cars and service and we will continue to do so. Thanks again More

Prompt repair We brought in our 2005 F-150 for repair. Problem was diagnosed quickly, part ordered, and repair made within a day. Great service, great people! We brought in our 2005 F-150 for repair. Problem was diagnosed quickly, part ordered, and repair made within a day. Great service, great people! More

Recall Service We returned our 2017 Ford Escape for a recall repair. We called ahead of time and were able to set an appointment time of 10AM. When we arrived, the s We returned our 2017 Ford Escape for a recall repair. We called ahead of time and were able to set an appointment time of 10AM. When we arrived, the service department was ready for us and took the car immediately. We were told it would be ready for us in 15-20 minutes. We ran a couple of errands and returned to Marshall Mize after about 30 minutes. The car was parked and ready. After completing the paperwork, we were good to go. Everyone we dealt with was pleasant and attentive. We were impressed by the speed of the service and the professional of the service department. More

The service department at Marshal Mize Ford is always friendly and helpful and really cares about your vehicle and the service they give you. Fred in service is awesome! friendly and helpful and really cares about your vehicle and the service they give you. Fred in service is awesome! More