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Marshal Mize Ford

Chattanooga, TN

4.8
1,165 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,165 reviews

May 10, 2020

I inquired about a used vehicle through the internet and Patrick Jones got back with me quickly, even sending me a video of the van I was interested in. Patrick gave me great service, was friendly and very More

by Coach Smith
Recommend Dealer
Yes
Employees Worked With
Patrick Jones
May 10, 2020

Surprised the Ford product doesn’t deliver! The service tech who checked me is was excellent. He really did a great job and even researched my issue. Unfortunately, the Ford F-150 does not suppo More

by Radcock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Tech who checked me in.
May 09, 2020

Service Department Very efficient and extremely nice personnel in that department. I always contact Eric in the Service Department for advice and recommendation since I More

by gddowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric first and foremost and cannot remember the young man's name that brought my info to me.
May 09, 2020

Greg Kraft is the best service rep. That I have had ever. I am 76 years old and Greg is so good at communication, respect, and follow through. Takes good care of me and my car. I am happy with the More

by Diderm
Recommend Dealer
Yes
Employees Worked With
Greg Kraft
May 09, 2020

Great experience! Worth the drive. We drove 2 hours to purchase an F150 from Marshal Mize. Setup the deal via phone and email and then finalized the paperwork at the dealership. Great More

by Greg C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody, Greg Morgan, Jeff Hunneke
May 09, 2020

great everyone was great. service was great don't know what else to say except everything worked out great. the car rental girl was great also. More

by aashford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred in service
May 04, 2020

purchase of used car I had a very satisfactory visit and dealing with company. Salesman was not pushy and listened to our every concern. This is the 4th vehicle that we h More

by Bittercreek21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Jones, Andy Cubberly
April 30, 2020

Great experience with Sebastian!!! Got a great deal and he did everything he could to make sure we were 100% satisfied. Love the Explorer. Would definitely use Sebastian again! More

by Hoppy1543
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray
April 30, 2020

Got a great deal I didn't think I would buy a car that day but the truck was too good to pass up. I am loving my 2019 truck. Guess you do get lucky every once in a w More

by ButchP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny B
April 30, 2020

Fred was very nice and professional. He answered all my questions and was very helpful and informative. So far my car is doing good. Thank you More

by Joyce
Recommend Dealer
Yes
Employees Worked With
Fred he was great.
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