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Marshal Mize Ford

Chattanooga, TN

4.8
1,265 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,265 reviews

January 10, 2021

Everyone was really friendly. I would caution some individuals on language. Certain customers will not like all the cursing. I was not offended, but don't really care for it. More

by jamestrena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Del Valle, Andy Cubberly
January 02, 2021

In for oil change and check up. Service person explained that the price had changed a little since last visit which was helpful to know beforehand. He explained the services rendered in a professional and p More

by sbates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
December 31, 2020

Prompt service, attentive to my concerns about the windshield washer fluid line freezing on my 2020 F150 during a recent trip to Indiana where the temperature was 17 degrees. Would definitely recomme More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Greer
December 29, 2020

Made an appt yesterday afternoon, got in first thing this morning, no waiting! Went to breakfast, came back and were done! Repair to replace broken mirror assembly was complete! Were in and out in a Flash! More

by malone7504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
December 28, 2020

I love this dealership. They are professional. Always on time. Service is fast and thorough. They explain everything. Everyone I have come in contact with is friendly and polite. More

by EscapeGirl50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Owensby
December 13, 2020

Great service and price would recommend Marshal Mize for all your car needs. Easy to work with and upfront pricing. Was a pleasure doing business with them More

by Klewis8744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray
December 12, 2020

Took my vehicle in for warranty work on the front doors. When I got it back the rubber seal was broken and a pice of trim on the edge of the drivers door. Service tech just laughed about it. I contacted d More

by Thehuckster1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember his name
December 09, 2020

Convenient,clean,proficient and friendly. I will always drive Ford products and Ford service. i haven't more comments to say at this time without being repetitive. More

by bde1555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda Mastovich
December 04, 2020

The service dept has always done great work. Always done when promised. Truck is left clean. Someone is always in the service drive waiting to help when I pull in. More

by Rdwrecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Craft
December 03, 2020

They are amazing. Everyone greeted me in a friendly manner, like good family folks. The deal was wonderful and they are very trustful, especially knowing I was new in town. More

by Snowbird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Morgan, Ryan Kountz, Andy Cubberly
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