Marshal Mize Ford
Chattanooga, TN
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Ryan was awesome! He was very nice and showed us everything that we wanted to see. We will definitely be visiting Marshal Mize for future vehicles. everything that we wanted to see. We will definitely be visiting Marshal Mize for future vehicles. More
Buying from this dealer was painless--no hard pressure and pricing was fair. Sales rep was very well informed about this vehicle. We felt comfortable with COV-ID prevention protocol at this business. and pricing was fair. Sales rep was very well informed about this vehicle. We felt comfortable with COV-ID prevention protocol at this business. More
Pleasant and efficient service. Only negative would be that I feel the price is a little high for the routine maintenance I had done. Otherwise, very pleased. that I feel the price is a little high for the routine maintenance I had done. Otherwise, very pleased. More
The overall experience was excellent! We test drove a couple and found one we fell in love with. The sales reps were all courteous and very knowledgeable of their products. The process was quick and we w couple and found one we fell in love with. The sales reps were all courteous and very knowledgeable of their products. The process was quick and we were driving our new car off the lot! Very great staff you have at Marshall Mize! More
From a recent oil change they found my brake pads needed attention. The rear brakes was very thin and could have caused damage to rotors and front were at a thickness that could wait a little longer. But I attention. The rear brakes was very thin and could have caused damage to rotors and front were at a thickness that could wait a little longer. But I trust the service advisor Kenneth and service manager that we discussed and I had all replaced. I had an appointment and soon as I got there I was greeted and in a short time my truck was headed to be worked on. Great job by all. More
The staff was great. Hassle free which is very important to me. I was very impressed with Sebastian! I love my car and very much appreciate all of you. to me. I was very impressed with Sebastian! I love my car and very much appreciate all of you. More
Great experience Arnie Piazza was my sales consultant (patient and knowledgeable) but the other consultants were also just as friendly with us as if they were making t Arnie Piazza was my sales consultant (patient and knowledgeable) but the other consultants were also just as friendly with us as if they were making the sale. Not one was "pushy" and that is refreshing Great experience. Good selection of vehicles. More
F250 Truck Timely, per my instructions and efficiently. Will continue to use your service. I am a person of very few words. A minimum count is not my idea o Timely, per my instructions and efficiently. Will continue to use your service. I am a person of very few words. A minimum count is not my idea of my comments. More
Excellent Sales Customer Service Sebastian Gray (Sales Consultant) is very honest, sincere, and is very committed to customer satisfaction. The quality about Sebastian that caught Sebastian Gray (Sales Consultant) is very honest, sincere, and is very committed to customer satisfaction. The quality about Sebastian that caught my attention the most, is his genuine interest and investment to best meet the customer’s needs/requests. Sebastian pays close attention to detail, is very personable, approachable, and really puts the customer at ease throughout the car buying process. I would not be surprised if Sebastian has received past accolades for his excellent customer service skills. In fact, if the dealership provided customers the opportunity to nominate a team member for Outstanding Sales Associate, Sebastian would definitely have my vote! In summation, my previous experience with various car dealerships left me feeling like a mere "guest" in the house. At Marshall Mize, I feel like I am part of the "family" and I have come home! Sebastian played an instrumental role in my arrival of that conclusion. More
Excellent service I have several vehicles serviced at this dealership, I can call and always be helped right away. Kenneth, Greg and Eric always get me in and out quick I have several vehicles serviced at this dealership, I can call and always be helped right away. Kenneth, Greg and Eric always get me in and out quickly. Thanks to Mitchell Kernea and his advisors for great work. More