Marshal Mize Ford
Chattanooga, TN
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Made it easy to buy from start to finish Arnie Piazza knew all the steps, how to get information I requested, and answered all the questions I had in buying my F-150. He also followed up with Arnie Piazza knew all the steps, how to get information I requested, and answered all the questions I had in buying my F-150. He also followed up with suggestions on where to go to get some extras I wanted (tonneau cover, running boards, and spray-in bed liner). He even made the call to the business and had them follow up with me directly. More
Last minute service We had to call spur of the moment for a new battery and oil change. Talked to Eric and he was very nice and helpful. We got a new Battery and the oil We had to call spur of the moment for a new battery and oil change. Talked to Eric and he was very nice and helpful. We got a new Battery and the oil change and they called and said we needed new cabin filter and air filter so we got all that done in a matter of a few hours. Very painless. We have been dealing with Marshal Mize since 1979 for cars and service and we will continue to do so. Thanks again More
Prompt repair We brought in our 2005 F-150 for repair. Problem was diagnosed quickly, part ordered, and repair made within a day. Great service, great people! We brought in our 2005 F-150 for repair. Problem was diagnosed quickly, part ordered, and repair made within a day. Great service, great people! More
Recall Service We returned our 2017 Ford Escape for a recall repair. We called ahead of time and were able to set an appointment time of 10AM. When we arrived, the s We returned our 2017 Ford Escape for a recall repair. We called ahead of time and were able to set an appointment time of 10AM. When we arrived, the service department was ready for us and took the car immediately. We were told it would be ready for us in 15-20 minutes. We ran a couple of errands and returned to Marshall Mize after about 30 minutes. The car was parked and ready. After completing the paperwork, we were good to go. Everyone we dealt with was pleasant and attentive. We were impressed by the speed of the service and the professional of the service department. More
The service department at Marshal Mize Ford is always friendly and helpful and really cares about your vehicle and the service they give you. Fred in service is awesome! friendly and helpful and really cares about your vehicle and the service they give you. Fred in service is awesome! More
Quick Service Went for routine service. Completed in less time than expected. I am completely satisfied. The rest is to satisfy the twenty five word minimum. 25 Went for routine service. Completed in less time than expected. I am completely satisfied. The rest is to satisfy the twenty five word minimum. 25 More
Outstanding support from the Service Department as usual! The process of scheduling thru the completion of the service is always easy and without any hassles. The process of scheduling thru the completion of the service is always easy and without any hassles. More
P Mountain I scheduled my car for service. I arrived 5 minutes before my appointment time. As soon as I got out of my car they called me by name and took my care I scheduled my car for service. I arrived 5 minutes before my appointment time. As soon as I got out of my car they called me by name and took my care back. More
We had a GREAT experience as usual, with a friendly and courteous staff. We did not have a long wait time, we will definitely be back for future services. courteous staff. We did not have a long wait time, we will definitely be back for future services. More
Good Experience I have purchased 3 vehicles from this dealership within last 3 years. They are professional and courteous throughout the entire process. Great custome I have purchased 3 vehicles from this dealership within last 3 years. They are professional and courteous throughout the entire process. Great customer service and follow up if you have any questions or problems with your new vehicle. More