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Marshal Mize Ford

Chattanooga, TN

4.8
1,165 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,165 reviews

May 29, 2020

Made it easy to buy from start to finish Arnie Piazza knew all the steps, how to get information I requested, and answered all the questions I had in buying my F-150. He also followed up with More

by GeorgiaReb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnie Piazza
May 25, 2020

Last minute service We had to call spur of the moment for a new battery and oil change. Talked to Eric and he was very nice and helpful. We got a new Battery and the oil More

by Krystalchic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in service, Danny Watkins
May 24, 2020

Prompt repair We brought in our 2005 F-150 for repair. Problem was diagnosed quickly, part ordered, and repair made within a day. Great service, great people! More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Kraft
May 21, 2020

Recall Service We returned our 2017 Ford Escape for a recall repair. We called ahead of time and were able to set an appointment time of 10AM. When we arrived, the s More

by RLstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
May 15, 2020

The service department at Marshal Mize Ford is always friendly and helpful and really cares about your vehicle and the service they give you. Fred in service is awesome! More

by jodymillard
Recommend Dealer
Yes
Employees Worked With
Jaime Rains, Thad Narrmamore, Roger Cooley
May 13, 2020

Quick Service Went for routine service. Completed in less time than expected. I am completely satisfied. The rest is to satisfy the twenty five word minimum. 25 More

by rhdedmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
May 13, 2020

Outstanding support from the Service Department as usual! The process of scheduling thru the completion of the service is always easy and without any hassles. More

by Joey Faircloth
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
May 13, 2020

P Mountain I scheduled my car for service. I arrived 5 minutes before my appointment time. As soon as I got out of my car they called me by name and took my care More

by Mountain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do no tremember the tech that helped me with my car. He was a black gentleman, Thad Narrmamore
May 11, 2020

We had a GREAT experience as usual, with a friendly and courteous staff. We did not have a long wait time, we will definitely be back for future services. More

by Tracy Arp
Recommend Dealer
Yes
Employees Worked With
Perry Williams
May 11, 2020

Good Experience I have purchased 3 vehicles from this dealership within last 3 years. They are professional and courteous throughout the entire process. Great custome More

by danlhobbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
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