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Marshal Mize Ford

Chattanooga, TN

Overview
Reviews
Vehicles
4.8
1,262 Reviews
Call Dealership (423) 875-2023
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5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,262 reviews

February 06, 2025

Raymond Torres was wonderful taking care of us. We looked at several vehicles, and he graciously took time with us. More

by s55565m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Torres
Report | Print
Feb 06, 2025 -

Marshal Mize Ford responded

s55565m, Thanks for the kind words! We're so glad Ray provided such wonderful service and took the time to help you explore your options. Enjoy your new ride, and welcome to the Marshal Mize Ford family!

February 05, 2025

The service department always takes good care of my vehicle. Ever time I've taken it there, they give me an estimated time when it will be done. They finish before that time, every time. A quick, but t More

by Rebelrouzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Neely
Report | Print
Feb 05, 2025 -

Marshal Mize Ford responded

Rebelrouzer, Thanks so much for sharing your experience! We’re thrilled to hear our service department consistently delivers quick and thorough appointments for you. Your recommendation means the world to us—looking forward to your next visit!

February 02, 2025

Dylan was my service rep. Fantastic. Prompt service. Friendly. Also, good lounge. I'm glad I paid for the service visits. More

by perryhpiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Neely
Report | Print
Feb 03, 2025 -

Marshal Mize Ford responded

perryhpiper, Thank you for sharing your experience! We're thrilled to hear that Dylan provided fantastic service and that you enjoyed our lounge. We truly appreciate your loyalty and look forward to serving you again!

January 30, 2025

Chris Bellows was excellent in his handling of our sales process. The whole team worked to provide us with the deal we needed going forward. More

by d_jones4
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Chris Bellows
Report | Print
Jan 30, 2025 -

Marshal Mize Ford responded

d_jones4, Thank you for the fantastic review! We're glad Chris and the entire team provided you with excellent service and worked hard to find the right deal for you. We truly appreciate your business and are happy to have you as a part of the Mize family!

January 28, 2025

Good explanation of services needed for my vehicle's regular scheduled maintenance . Snacks would make waiting better. More

by yolandajones304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
Report | Print
Jan 29, 2025 -

Marshal Mize Ford responded

yolandajones304, Thanks for sharing your experience! We're glad you appreciated the clear explanation of your vehicle's maintenance. We appreciate the feedback on snacks—great suggestion! Hope to see you again soon!

January 26, 2025

Thank you for the service on that day a little late but it was ok More

by Gaonaconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
Report | Print
Jan 27, 2025 -

Marshal Mize Ford responded

Gaonaconstruction, Thank you for your feedback! We apologize for the delay, and we truly appreciate your patience. We always strive to improve and provide a better experience next time. We look forward to serving you again soon!

January 25, 2025

Raymond was amazing with helping us purchase our new car! We truly appreciate his help in finding the best car that fit our needs. More

by Brittany Fields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Torres
Report | Print
Jan 27, 2025 -

Marshal Mize Ford responded

Brittany Fields, Thank you for sharing your experience! We're thrilled to hear that Raymond provided amazing assistance in helping you find the perfect car. Congratulations on your new vehicle, and we truly appreciate your kind words! Welcome to the Marshal Mize Ford family!

January 24, 2025

Excellent dealer. They have a great sales team. Would definitely buy another car from here again. More

by Reilers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Report | Print
Jan 24, 2025 -

Marshal Mize Ford responded

Reilers, Thank you for your kind words! We're thrilled to hear you had a great experience with our sales team. We look forward to helping you with your next car purchase in the future!

January 24, 2025

Everyone is so helpful. I’ve worked with Danny Watkins on 3 vehicles since 2020, all good experiences. More

by POP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Watkins, Mike McArthur, Kaleb Blanton
Report | Print
Jan 24, 2025 -

Marshal Mize Ford responded

POP, Thank you for your continued trust in us! We're delighted to hear you've had such positive experiences with Danny Watkins over the years. We appreciate your loyalty and look forward to assisting you again in the future!

Jan 28, 2025 -

POP responded

How did you know my nickname.? 😍

January 23, 2025

Survey based on most recent visit. Jamie Harris lied to me. I wrote an email and service manager ignored me. More

by walls.gary
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Harris
Report | Print
Jan 23, 2025 -

Marshal Mize Ford responded

walls.gary, Thank you for sharing your feedback. We’re sorry to hear about your experience, as our goal is always to provide exceptional service to our guests. To address this matter further, please don’t hesitate to reach out to us at (423) 875-2058. Your input is important to us, and we appreciate the opportunity to assist you.

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