Marshal Mize Ford
Chattanooga, TN
Filter Reviews by Keyword
By Type
Showing 1,180 reviews
I called to make an appointment. Service representative was very cordial. I dropped my car off at the designated time and rep told me approximately when work would be finished. I did Service representative was very cordial. I dropped my car off at the designated time and rep told me approximately when work would be finished. I did not wait but got a text from rep when work was complete. I returned to pick up car. One little hiccup- paperwork was not at payment desk which seemed strange since work was completed over an hour ago. I approached the payment desk again about ten minutes later. The clerk searched for service rep who was at lunch and then got another rep to get the paperwork who then also got my car. More
He was very professional and informative. He was spot on with how much time he said it would take. Thank you for the great experience!! I will be back again! He was spot on with how much time he said it would take. Thank you for the great experience!! I will be back again! More
Jake Young was a pleasure to work with in getting us a replacement car for the one we had totaled in a head on collision. He was great to work with us while we were out of town when we found the car onlin replacement car for the one we had totaled in a head on collision. He was great to work with us while we were out of town when we found the car online and called and got Jake. He will now be our salesman for any future car buys. My visit was the same as it always it, everyone was very friendly and nice. Everyone made us feel welcomed when we walked in More