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Marshal Mize Ford

Chattanooga, TN

4.8
1,165 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,165 reviews

July 24, 2020

Fast courteous service. Appointments are kept and work completed as promised or even better. Have been dealing with them for six years on many levels with no complaints. More

by Bob A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and others
July 22, 2020

Eric, as always , went the extra mile to get mycar in and out of service. Need the problem diagnosed and car back the same day and Eric pulled it off. More

by ferrarist
Recommend Dealer
Yes
Employees Worked With
Eric
July 20, 2020

Excellent Warranty Experience Overall pleasant warranty service experience. Appoint time was met with friendly capable staff and the work was completed quickly. I was amazed at t More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker
July 20, 2020

Great . Do not like this word minimum. Do not like this word min. Do not like this word min. Do not like this word min. More

by Sablrmitchell
Customer Service
Recommend Dealer
Yes
Employees Worked With
Danny Watkins
July 19, 2020

Ryan was awesome! He was very nice and showed us everything that we wanted to see. We will definitely be visiting Marshal Mize for future vehicles. More

by BA_Vols91
Recommend Dealer
Yes
Employees Worked With
Todd Dyer, Ryan Kountz, Andy Cubberly
July 17, 2020

Buying from this dealer was painless--no hard pressure and pricing was fair. Sales rep was very well informed about this vehicle. We felt comfortable with COV-ID prevention protocol at this business. More

by Karen
Recommend Dealer
Yes
Employees Worked With
Jeff Hunneke
July 16, 2020

Pleasant and efficient service. Only negative would be that I feel the price is a little high for the routine maintenance I had done. Otherwise, very pleased. More

by Al Blanco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guy don't know name
July 13, 2020

The overall experience was excellent! We test drove a couple and found one we fell in love with. The sales reps were all courteous and very knowledgeable of their products. The process was quick and we w More

by Lloydspurgeon
Recommend Dealer
Yes
Employees Worked With
Cody Dyer, Perry Williams
July 11, 2020

From a recent oil change they found my brake pads needed attention. The rear brakes was very thin and could have caused damage to rotors and front were at a thickness that could wait a little longer. But I More

by jecash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Johnson
July 06, 2020

The staff was great. Hassle free which is very important to me. I was very impressed with Sebastian! I love my car and very much appreciate all of you. More

by sevans7
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray
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