Marshal Mize Ford

Very good visit,speedy service,well pleased,it was an oil change and tire rotation service,I was in and out in an hour,which is unusual,I have been a customer for several years,friendly and knowledgeable att change and tire rotation service,I was in and out in an hour,which is unusual,I have been a customer for several years,friendly and knowledgeable attendants More

Wanted to order a bespoke Transit. Reached out to 2 different local-to-me dealers who were unresponsive, or uninterested. Marshal Mize is 1.5 hours away, but were willing to take the order. They had on different local-to-me dealers who were unresponsive, or uninterested. Marshal Mize is 1.5 hours away, but were willing to take the order. They had only a handful of Transits on the lot and my salesman (Danny) admitted he was less familiar with them than with the numerous F-series trucks on the lot. This was January. Van finally arrived in September (thanks Covid). Fleet sales manager Jaime was mostly responsive when I'd ask about status, although it wasn't always known. He did overlook an emailed request to add glass to the sliding door, but he never confirmed it and I didn't push the issue so I suppose that's on me. In summary, it's hard to find a dealer that will special order a vehicle for you. Marshal Mize seems to have no issue doing so. No crazy fees, no silly add ons. Invoice was actually ink on paper. In 10 years when it's time to replace this Transit, I'll be back. More

My experience with Marshall Mize was great on a scale from 1to 10 they would get a 100 from me my salesman was very helpful an all the people Was very nice from 1to 10 they would get a 100 from me my salesman was very helpful an all the people Was very nice More

Excellant Service, every thing was checked that was suppose to be checked. Service adviser informed me with furture service that would be soon needed. He also gave me an idea of cost for this service. suppose to be checked. Service adviser informed me with furture service that would be soon needed. He also gave me an idea of cost for this service. Thank you More

Of three nearby Ford dealerships, Marshal Mize Ford was the only one with, in current inventory, a particular and somewhat rare configuration of F-150 that I wanted. Everyone from Marshal Mize that was in the only one with, in current inventory, a particular and somewhat rare configuration of F-150 that I wanted. Everyone from Marshal Mize that was involved in the transaction, notably Danny Watkins and Cody, plus another sales agent and another manger whose names I cannot recall, did their best to make sure that I understood and achieved a deal that was right for me. More

Thank You! I was seen at the appointment time. Everyone associated with my car care was professional, knowledgeable and very helpful. Thank you for everything. associated with my car care was professional, knowledgeable and very helpful. Thank you for everything. More

Pleased with the service. AC problem. problem repaired with new module. A little more expensive than planned but did correct the problem. Service department is professional and attentively with new module. A little more expensive than planned but did correct the problem. Service department is professional and attentively More

Fred’s communication was excellent! He contacted me multiple times to give me updates on my service, and helped me get a courtesy vehicle when none were listed available! multiple times to give me updates on my service, and helped me get a courtesy vehicle when none were listed available! More

Excellent service.. Greg was able to do everything in half a day. Great employee and work was finished and did not take all day. Great job. half a day. Great employee and work was finished and did not take all day. Great job. More

Very good dealership this is the 4th F150 I have bought from this dealer.They explained all option on my trade in and gave me time to decide what option I wanted to take. from this dealer.They explained all option on my trade in and gave me time to decide what option I wanted to take. More